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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Trying to set up filters, but widgets not showing. Comment by Phil July 2024
  • Hi, I can see that you have WP Rocket active on your website, so it might be the cache. Did you try clearing the cache on your website? Best regards
    in Background image disappears Comment by Phil July 2024
  • When did you change your favicon? As mentioned in the link I sent you in my previous message, it sometimes takes a couple of weeks for Google to update the favicon. Best regards
    in the favicon icon doesn't appear in google research Comment by Phil July 2024
  • Hi, You do not have the main Blog page selected in WP settings. Please create and assign it. https://forum.muffingroup.com/betheme/uploads/767/ER3V7PDLMR55.png Best regards
    in I can't edit Single Blog Template Comment by Phil July 2024
  • You imported the Elementor version of the demo, so you must use this builder to edit pages. I have opened the home page with Elementor, and everything works. https://forum.muffingroup.com/betheme/uploads/548/8CS75XTSXJQ7.png https://forum.muffingrou…
    in The colors do not change Comment by Phil July 2024
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Blog page showing content in the extra_content div Comment by Phil July 2024
  • Hi, I do not want to misunderstand you. Do you have any website examples showing what exactly you want to achieve? Best regards
    in Help to filter products in bulk shop product by category Comment by Phil July 2024
  • Hey, Please send us the WordPress dashboard ccess privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Sendi…
    in looping does not work consistently Comment by Phil July 2024
  • Please edit your template and the section that contains the Post content element and set its width to Full Width. https://forum.muffingroup.com/betheme/uploads/428/Z26DLE4SK4ED.png Best regards
    in Template all Tags and full image on phone Comment by Phil July 2024
  • It is placed in the documentation, and it can be searched 😉 https://forum.muffingroup.com/betheme/uploads/283/H8HRKXVAUDX7.png https://forum.muffingroup.com/betheme/uploads/229/FLUFZHZY7SEO.png https://forum.muffingroup.com/betheme/uploads/325/I30B4…
    in Remove "buy now" button from theme Comment by Phil July 2024
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, contact your hosting provider and ask if you do not have any caching tool active on your server. Thanks
    in How do I edit the store pages in the prebuit website Clothing Store 2 Comment by Phil July 2024
  • Hi, Did you try contacting HubSpot support regarding this? Form functioning is a HubSpot responsibility, and the theme does not have an influence on that. Best regards
    in My Hubpsot form is not working Comment by Phil July 2024
  • Hello, 1) No, at the moment, we do not have plans to implement that as Woo filters are widgets, and they would have to be recreated into BeBuilder elements. Anyway, if any widget changes its functionality, we would have to adjust the element as well…
    in Woocommerce Sidebar Comment by Phil July 2024
  • https://forum.muffingroup.com/betheme/discussion/comment/257581#Comment_257581 Please attach a link to your website, and I will help you with this CSS. https://forum.muffingroup.com/betheme/discussion/comment/257585#Comment_257585 Please leave all y…
    in How to stretch the images to be equal height on template for shop categories Comment by Phil July 2024
  • Right, the CSS do not work because you are not using header style from the theme options, but header template made with the header builder. Please create a copy of your header but without sticky version of the header, and assign it in the page optio…
    in Gravity Forms margin Comment by Phil July 2024
  • Hi, Did you try to set shop page in WooCommerce -> Settings -> Products again? https://forum.muffingroup.com/betheme/uploads/822/10ASPL9M4CKQ.png Anyway, please note that we did not test this plugin with the theme. Our policy states that we do…
    in Shop page being forced to reneder on other pages Comment by Phil July 2024
  • Hi, In the browser console, the following error appears: https://forum.muffingroup.com/betheme/uploads/839/B51FNGH1OJM9.png And it leads to this: https://forum.muffingroup.com/betheme/uploads/704/5B268RG0LBBW.png https://developers.google.com/maps/d…
    in Map - Google Maps Api Key - Comment by Phil July 2024
  • Thanks for reporting. I have passed it on to the dev team, and we will take a second look at this. Best regards
    in Cart on the menu is not updating when changing items in checkout page Comment by Phil July 2024
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Deactivation Comment by Phil July 2024
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in non editable page "About us" Comment by Phil July 2024
  • Hi, There is no option to change that there. I can suggest using the Toggle element instead. https://forum.muffingroup.com/betheme/uploads/717/GLICNAGQWP6R.png Best regards
    in FAQ questions not in h3 Comment by Phil July 2024
  • I could not replicate that on my phone. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Thin grey scroll bar visible on mobile version Comment by Phil July 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu in safari not sticky Comment by Phil July 2024
  • Hi, It is an Action Button, and you can edit it in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/714/BNYMHD1V230D.png Best regards
    in How do I change Text on header Comment by Phil July 2024
  • It is for both the Top Bar and for shop icons on mobile. The rest of the settings are for the header styles from Theme options -> Header & Subheader -> Header, e.g. for the Header Modern style. Anyway, for most styles, only Top Bar Left is…
    in Change Colours/Icons of the Mobile App Menu Comment by Phil July 2024
  • 1) Please drop your suggestion in the following discussion: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest 2) Please check official SR tutorial about responsive editing: https://www.youtube.com/watch?…
    in Mobile Fallback Images Comment by Phil July 2024
  • Hi, It is an Action Bar. You can edit or remove its content in Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/379/H7GY04RNZUJJ.png Best regards
    in I can't get this information out of my "Header" Comment by Phil July 2024
  • WooCommerce styles are overwritten by ours. To overcome that, please use the following CSS code: @media only screen and (min-width:960px){  .woocommerce.columns-5 ul.products.columns-3 li.product{    width: 16.95%;  }  .woocommerce.columns-5 ul.prod…
    in Product Columns set to template Comment by Phil July 2024
  • Hi, You must edit your header template and add a background color for the sticky version of your header. https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in About putting the title at the top Comment by Phil July 2024
  • Did you change the password? https://forum.muffingroup.com/betheme/uploads/037/OYH76HLI8B96.png I could not log in to check on your problem. Best regards
    in The colors do not change Comment by Phil July 2024
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