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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You sent pre-login access but did not attach WP dashboard access. Please send another message with complete data. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please ensure that your section does not have the stretch option enabled. At the moment, both of your wraps have equal height, and that is why the sticky option does not work. https://forum.muffingroup.com/betheme/uploads/404/YQJTV8ZCX8RX.png https:…
  • Unfortunately, there is no option to achieve such a layout. It would require writing a custom CSS code but a more advanced one, and for that, you should contact your web developer. Best regards
  • Hi, You must add a scroll class to your button. https://forum.muffingroup.com/betheme/uploads/846/Z8HL8M7SSW06.png Best regards
  • Hi, The only option would be recreating whole layout manually. There are two different builders with different construction. Best regards
  • 1) I do not handle refunds, and you must contact us through the contact form, and I received information that all your messages have been answered. 2) All of your suggestions put as comments on the following topic: https://forum.muffingroup.com/bet…
  • You can install/update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purcha…
    in I need help Comment by Phil June 2024
  • Hi, Export from theme options exports theme options only. To export the whole project, I suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/ There are many online tutorials explaining how to use this tool. Best regards
    in Theme export Comment by Phil June 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Please see the following video about Slider Revolution responsive adjustments: https://www.youtube.com/watch?v=IPaUF8UEdz8 Best regards
  • Did you open translated templates with the appropriate language and save them? I have done that for Dutch, and it displays correctly: https://forum.muffingroup.com/betheme/uploads/473/TAGMHTQ7SD4J.png Please open french templates, save them in BeBui…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I am glad I could help. Best regards
  • There is no option to add such a link to this element. But you can use a list element instead. https://forum.muffingroup.com/betheme/uploads/226/ZZLVL9HMDIUB.png Best regards
  • Hi, Please try the following CSS code: .mfn-megamenu-menu a .menu-label{  white-space: wrap!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, I quite do not understand. What Betheme login do you refer to? Best regards
  • For such customization, I suggest using the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • I received your message, and we are proceeding to fix this. Best regards
  • Here you go: #Top_bar .secondary-menu > li > a{  color: #fff!important; } Best regards
  • Without being able to reproduce this issue, I do not know what is triggering it, and I cannot provide an appropriate solution. The only thing that comes to my head right now is to replicate your header with the vertical header builder and check if t…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Do you mean this?: https://forum.muffingroup.com/betheme/uploads/120/W75XSUU1LBJA.png It shows only two languages for me. From here, it does not work either: https://forum.muffingroup.com/betheme/uploads/741/7AFMI7YTKRX8.png Does it work correctly f…
  • Go to Betheme -> theme options -> Global -> Logo, and decrease the logo height there: https://forum.muffingroup.com/betheme/uploads/190/TABCG78YUUOL.png Best regards
  • I did not notice that you edited your message and added the link to your website. Anyway I do not know what exactly you refer to. Please attach screenshots showing your issue. Best regards
  • There was a bug in the theme files. This fix will be also included in the upcoming update. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • When I tried to download this image directly from your website, it downloaded a webp file, not a png, as you sent here, which means that you have some image optimization active on your website. Betheme does not have a built-in tool that could do tha…
  • We have corrected it. Please check it out now. Best regards
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