Phil
Phil
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- Phil
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Go to Betheme -> theme options -> Global -> Logo, and decrease the logo height there: https://forum.muffingroup.com/betheme/uploads/190/TABCG78YUUOL.png Best regards
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I did not notice that you edited your message and added the link to your website. Anyway I do not know what exactly you refer to. Please attach screenshots showing your issue. Best regards
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There was a bug in the theme files. This fix will be also included in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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When I tried to download this image directly from your website, it downloaded a webp file, not a png, as you sent here, which means that you have some image optimization active on your website. Betheme does not have a built-in tool that could do tha…
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We have corrected it. Please check it out now. Best regards
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It looks like you migrated your website from another domain. https://forum.muffingroup.com/betheme/uploads/979/DV3WZYWRPM09.png Is that correct? If yes, it could be the reason for your issues, as for website migration, we suggest using the Duplicato…
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I received your credentials but even after being logged in these links do not work. I have uploaded a video showing this to your media library: https://forum.muffingroup.com/betheme/uploads/796/L3YOPNHSVQDI.png Best regards
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Hi, Please go to Betheme -> Theme options -> Performance, and activate the option to load styles inline in header. https://forum.muffingroup.com/betheme/uploads/256/RQBQ2XSCLE5M.png Best regards
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1)You can use Attribute Swatches and assign an image to each configuration. https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ 2) The blur on hover is working correctly for me: https://forum.muffingroup.com/be…
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Hi, Add button to your slider, edit this button, open Attributes, add a link with video to that button, and add "prettyphoto" to the Rel field. https://forum.muffingroup.com/betheme/uploads/327/73RH9UEK73L5.png https://forum.muffingroup.co…
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https://forum.muffingroup.com/betheme/discussion/comment/255742#Comment_255742 As I mentioned before, these are standard WooCommerce functions on which we base. https://forum.muffingroup.com/betheme/discussion/comment/255743#Comment_255743 I tried t…
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On the video I was zooming in with cmd and plus, but I tried with trackpad as well. Best regards
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Hi, What do you mean by saying that it was not resolved? I checked your previous topic regarding this and I have provided steps here https://forum.muffingroup.com/betheme/discussion/72722/questions-in-theme#Comment_248878 Did you try following these…
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Sorry, I overlooked that it is not header template, and sorry for posting the screenshot. Try the following CSS code: #Top_bar .secondary-menu > li:hover > a{ color: #000!important; } Best regards
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Hi, Please contact your hosting provider and ask if you do not have any caching tool enabled on your server. Best regards
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Please open the page options and check if you do not have a Subheader hidden there. https://forum.muffingroup.com/betheme/uploads/854/60IO7DGAF39W.png Best regards
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Hi, I suggest putting the shortcode in the Plain Text element with the shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/873/K284TNOOUZD6.png Best regards
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Alright, now the login credentials work. The dot in the category base in Permalinks was the root cause. https://forum.muffingroup.com/betheme/uploads/968/W6BVECKW206S.png I have removed it, and it work correctly now. Best regards
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Sorry, but the login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/644/UD0M8CLD0HEN.png Also, the FTP credentials do not work. Please resend them, but ensure that everything is correct. Thanks
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We have made corrections to the transfrom, and it should work correctly now. Please check it out, and let me know if everything is fine. Thanks
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Your website is One Page, but you did not activate this option in the Page options: https://forum.muffingroup.com/betheme/uploads/072/OX0RBIJAFAUY.png I activated it, and it works correctly now. Please note that menu animation also highlights the cu…
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You can set it up in the Style tab of the menu element in the Header Template. Best regards
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There has to be some setting in your slider that you selected, and it prevents autoplay on iOS. I went through all the settings but could not find anything that could be the culprit. The only thing I can recommend is to switch your video to YT or a …
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Unfortunately, I could not find your login credentials. Please resend them, and remember to attach a link to this forum discussion. Best regards
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Did you try contacting them anyway? I found nothing wrong with the theme or your WP installation that could be the root cause. Best regards
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Thanks for the explanation. I have noticed it now. One of your Custom CSS codes causes it. Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove your custom CSS one by one to find the root cause. Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…