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Phil

Phil

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Phil
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  • Hi, You have set up the section's custom height to 200px: https://forum.muffingroup.com/betheme/uploads/965/DVCTA7FOFN3I.png After I changed it to default, the Footer is in the correct place. Best regards
    in Footer in the middle of the page. Comment by Phil June 2024
  • One of your already installed plugins is the root cause. I have disabled all of the plugins and the Betheme plugin page started to work properly. https://forum.muffingroup.com/betheme/uploads/878/B1PPNCE87PPZ.png To find the culprit disable your plu…
    in Server limits: if you are not sure about server's settings and limits, please activate necessary Comment by Phil June 2024
  • Hi, Thanks for reporting. I have passed this on to the dev team, and we will correct that. Best regards
    in 500 error when displaying blog date archive Comment by Phil June 2024
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Cannot edit sticky header Comment by Phil June 2024
  • Maybe screen size is the point to replicate this. What screen resolution do you have? Best regards
    in Side Menu "crashes" when zooming in (Safari only) Comment by Phil June 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Edit bedoctor-header-template Comment by Phil June 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in smooth scroll anchor Comment by Phil June 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Button styling still isn't working Comment by Phil June 2024
  • You had an unclosed <p> tag. https://forum.muffingroup.com/betheme/uploads/342/LZX122Y60E45.png We have corrected that, and the page works correctly. Best regards
    in The save was unsuccessful Comment by Phil June 2024
  • 1) Unfortunately, there is no other option to do that. 2) That is right, there is no menu element for a regular page. Best regards
    in Header Template – Menu under Slider Comment by Phil June 2024
  • Hi, Instead of setting it in the page options, you can place it with the Sider Plugin element and use Responsive Visibility settings to show one on desktop and the second on mobile. https://support.muffingroup.com/video-tutorials/responsive-editing-…
    in Hide on Mobile Comment by Phil June 2024
  • Where should I look at? I can see only one translation: https://forum.muffingroup.com/betheme/uploads/060/4W7VMFDPSH1Q.png Best regards
    in Problem with the WPML translation of a template-footer Comment by Phil June 2024
  • Sorry about that. I was informed that the dev team somehow missed adding this fix in the update. We will correct that in the next update, and if you need an earlier fix, please send us the WordPress dashboard and FTP access privately through the con…
    in Two small bugs Comment by Phil June 2024
  • Hello, Please turn off all of the plugins (except basic WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Anyway, I was able to leave a review on the link you ha…
    in Single Product page review tab problem Comment by Phil June 2024
  • Hi, You are using a new widget method for the checkout field that WooCommerce introduced some time ago. When you replace it with the Shortcode, the code you tried to use should work properly. https://woocommerce.com/document/woocommerce-shortcodes/p…
    in Edit Checkout Field Label Comment by Phil June 2024
  • I could enter /wp-admin, but the login credentials are not correct. https://forum.muffingroup.com/betheme/uploads/822/8YPT1588TVUU.png Also, the FTP still does not work. Please send another message with the correct WP and FTP credentials. Thanks
    in column text element rotate Comment by Phil June 2024
  • Please edit your header template, open menu element settings and in the Style -> Menu, change Items background color for Hover and Active states. https://forum.muffingroup.com/betheme/uploads/744/DXQMVW1C6SVU.png Best regards
    in Edit bedoctor-header-template Comment by Phil June 2024
  • I have tried it again and left the website open for a while, but this issue still has not occurred for me. Please check if the same thing happens in Safari incognito mode. Thanks
    in Side Menu "crashes" when zooming in (Safari only) Comment by Phil June 2024
  • You have regional restricions preventing me to access your WP panel. https://forum.muffingroup.com/betheme/uploads/843/C6WOVTK4LTDT.png The FTP does not work either: https://forum.muffingroup.com/betheme/uploads/480/TA3R39Q79P0M.png Please correct t…
    in column text element rotate Comment by Phil June 2024
  • 1) Mega menu works only with the Header Builder. For the horizontal menu, create a new menu and add it to the Header template, and for the menu items assign the mega menus you created. https://forum.muffingroup.com/betheme/uploads/791/36F8CVYQHKAK.p…
    in problem with sidebar Comment by Phil June 2024
  • 1) I receive the following: https://forum.muffingroup.com/betheme/uploads/341/FVLXS3O1AKL0.png 2) Yes, indeed, it has pagination. In theme options, you can set post per page. https://forum.muffingroup.com/betheme/uploads/764/0YNJJW61PAD9.png Best re…
    in Change size of Logo in sticky header Comment by Phil June 2024
  • Hi, These images are set as wraps backgrounds. https://forum.muffingroup.com/betheme/uploads/247/I0V3FW152FRM.png Best regards
    in Changing images in VR theme Comment by Phil June 2024
  • Hi @SupremoRaja, Please attach screenshot showing what you refer to. Thanks
    in Enable Breadcrumb Comment by Phil June 2024
  • Hi, Please try the following CSS code: @media only screen and (max-width:767px){  .mfn-header-tmpl .column_header_search .mfn-live-search-box{    right: unset!important;    left: 50%!important;    min-width: 250px!important;    transform: translateX…
    in Search options Comment by Phil June 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Edit bedoctor-header-template Comment by Phil June 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Header WRAP Custom width in percent - no functionality in Laptop, Tablet and mobile view Comment by Phil June 2024
  • Hi, If you refer the socials from Theme options, you can set up rel="nofollow" in Betheme -> Theme options -> Social. https://forum.muffingroup.com/betheme/uploads/942/T0728OGIN94Y.png Best regards
    in Nofollow in the footer | social media links Comment by Phil June 2024
  • Hi, You can create a template for each page and assign this template to the page options. https://forum.muffingroup.com/betheme/uploads/977/DM2FM9E64ONK.png Best regards
    in Header Template – Menu under Slider Comment by Phil June 2024
  • Hi, You must change the position to Absolute: https://forum.muffingroup.com/betheme/uploads/540/NCXO4TYYB9TI.png Best regards
    in Miss the Body offset Header Comment by Phil June 2024
  • Hi, I have checked it on Safari, and it looks like this to me after zooming in: https://forum.muffingroup.com/betheme/uploads/583/8QI25CEM7H3V.png Are there any additional steps to reproduce this issue? Best regards
    in Side Menu "crashes" when zooming in (Safari only) Comment by Phil June 2024
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