Phil
Phil
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- Phil
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We have not experienced such an issue before and found nothing related to Betheme. Please try to reinstall WordPress on your website and recheck that. Please also see if the same thing happens when you switch to another theme. Best regards
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Should I check some specific page? I opened a couple of them and they all loaded: https://forum.muffingroup.com/betheme/uploads/846/TXKD53CAMA9T.png https://forum.muffingroup.com/betheme/uploads/639/KFA6A6KJMSHW.png Best regards
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Hello, There is no option to do this, and only option is to add a video background is by uploading a video to your media library. Best regards
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You must use the Sidebar Menu template, and add a menu to it wich has icons assigned for the submenu. https://forum.muffingroup.com/betheme/uploads/461/SD54R25NSFYI.png Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, You have a Cooming Soon page enabled: https://forum.muffingroup.com/betheme/uploads/891/RBLWUUKFU4DI.png Can you disable it for a while? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the l…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) You used an option to hide the product content in Betheme -> Theme options -> Shop -> Single product. https://forum.muffingroup.com/betheme/uploads/668/NBHUH109YZM2.png I changed it to show, and the product description shows. 2) The Quan…
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I have deactivated all plugins except the ones we support and BeBuilder loaded. https://forum.muffingroup.com/betheme/uploads/745/J7LTK1D0T38Q.png Best regards
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Please recheck it now. Best regards
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Hi, 1) When you click on the Column text element, the shortcode will become unparsed. To show the parsed shortcode again, you must click somewhere else. See this video: https://forum.muffingroup.com/betheme/uploads/378/AKMDDOO044UQ.zip 2) Keyboard s…
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Sorry, but the WP login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/242/RPHI0CR3FKXC.png Please check them or resend the working ones. Thanks
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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The images should have the same dimensions, and in the appropriate ratio, you want to use them. There is nothing like one specific value, and it all depends on your needs and use. You can use images of the same size as the boxes where they are displ…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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We are looking at the source of this problem. As soon as we find anything, I will let you know. Best regards
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Please try the following CSS code: #Side_slide .action_button{ color: var(--mfn-button-action-border-color); } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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What about the cache? Did you clear it after an update? Please open Theme Options -> Global -> Buttons and check if all settings are correct. If not, adjust them to fit your needs and check your website. If everything is fine in the settings, …
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Please use the following CSS code: #Action_bar .icon-phone::before{ content: '\e827'; } #Action_bar .icon-mail-line::before{ content: '\e872'; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. I received your private message, but you did not attach a link to your website. T…
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We have corrected it on your website. Please check it out. Best regards
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The permalink structure was the root cause. You had plain selected: https://forum.muffingroup.com/betheme/uploads/004/M0ZF9284X3PX.png I changed it to Post name, and now it loads correctly. Best regards
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Font settings for these pages can be adjusted in Betheme -> Theme options -> Fonts -> Size & Styles: https://forum.muffingroup.com/betheme/uploads/072/WTNAZI30SCLV.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…