Phil
Phil
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- Phil
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Hi, I can see that the background video autoplays on both websites you sent on Chrome. Please disable all of your browser extensions and check if the problem persists. You can also check that in incognito mode. Best regards
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It is good to see that you managed to adjust it according to your needs. Can I help you with anything else? Best regards
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I am happy to see that it works correctly now. Is there anything else I can assist you with? Best regards
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Did you do as the error message says, and did you contact your hosting provider regarding this? There could be something like ModSecurity that blocks that. Best regards
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I do not know what plugin you are using. I can see that the HTML structure of the product image is different from the standard one. Maybe these classes will hint at which plugin is in use: https://forum.muffingroup.com/betheme/uploads/707/NZHYMGEFEW…
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Hi, I have passed it on to the dev team, and was informed that it will be fixed in today's update. Best regards
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1) Add two additional wraps to this header. They should be set to be hidden on desktop and laptop with the responsive visibility option. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ The wrap in the middle should c…
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Hi, 1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code; therefore, we cannot assist you with this plugin. Additionally, we do not recommend any plugins other than the…
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Hi, Indeed, we support the WPRocket plugin. Essentially, it is a plugin that focuses on website optimization, featuring well-developed features that allow you to adjust various optimization details. I suggest checking their official website for more…
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I believe it is challenging to find an example, as implementing it is a bit difficult and tricky. That is also why I asked for an example, as I talked about it with the dev team, they cannot think of a suitable solution for that. I can give you the …
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Your first screenshot looks like a standard product layout from theme options. That is why it differs than the template. If you want to have the same layout, you must adjust your template. It means that if you want to have tabs, you must use the Pro…
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Hi, Please adjust the image size according to the smallest one you are using in Betheme -> Theme options -> Blog & Portfolio -> Featured image: https://forum.muffingroup.com/betheme/uploads/071/9YXOUBW4CPC9.png Note to use the option to…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
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I can see that you also crated a new topic regarding the saving theme options: https://forum.muffingroup.com/betheme/discussion/79697/theme-options-not-saving#latest Please check this topic. Thanks
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Please see this topic: https://forum.muffingroup.com/betheme/discussion/79697/theme-options-not-saving#latest Thanks
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Hi, Please go to Betheme -> System status, and ensure that your server meets theme requirements. Also, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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1) This brown color is added to the wrap in the builder. Please edit the wrap with this image and go to Advanced -> Background: https://forum.muffingroup.com/betheme/uploads/408/9ASC2VDY13JJ.png 2) Please provide more details on how the backgroun…
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Hi, I have checked that with an example video, and it is not empty: https://forum.muffingroup.com/betheme/uploads/394/590F0ZI82RUH.png So it seems that it is related to how the video is set on Vimeo. Best regards
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Hi, Thanks for reporting. I have passed it on to the dev team, and we will correct that. Best regards
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Hi, So you do not need help with this anymore? Best regards
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Hi, Please do not create duplicate discussions: https://forum.muffingroup.com/betheme/discussion/79680/change-color-of-mobile-menu#latest Thanks
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Please try the following CSS code: .mfn-shape-divider[data-name="top"]{ top: -1px!important; } .mfn-shape-divider[data-name="bottom"]{ bottom: -1px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -&…
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Hi, It seems that there is no change in the image, but the dark background enhances this. Check how it looks when the background is changed to white: https://forum.muffingroup.com/betheme/uploads/891/A7F70O3M2JXS.png https://forum.muffingroup.com/be…
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Hi, In the background tab, there is an option to disable dotted overlay: https://forum.muffingroup.com/betheme/uploads/585/R0IHS6L6JP2J.png Best regards
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Did you change the color for the Menu wrapper background? https://forum.muffingroup.com/betheme/uploads/489/0JRNCPC9AIFA.png Best regards
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As I mentioned in my previous message, it is a WordPress function, so WordPress must update it. Best regards
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Hi, Please do as described in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please send an example website or screenshot showing layout you would like to achieve. Thanks
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Hi, Can you attach a link to the product with these lines present, please? Thanks