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Phil

Phil

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Phil
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  • Hi, This text is translated automatically by WooCommerce. If you want to change it, you would have to use an external plugin or modify the files in which we do not provide help. Best regards
  • Please note that when you change Theme skin from custom to any other then the color settings from theme options will stop working as they will be replaced with the skin you choose. Best regards
  • Hello, 1) Making anchor links (in the menu or not) is as simple as creating regular links. Please head to the documentation, where you will find all required steps to do that: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-p…
  • Please use the contact form I sent link to in my previous message. Thanks
  • Hello, Global sections can be editied after clicking on the pencil icon that appears after hover: https://forum.muffingroup.com/betheme/uploads/976/MG12SPRSO4MS.png If you want to copy a simple section to other pages, use the Import/Export section f…
  • Please go to Betheme -> Theme options -> Blog & Portfolio -> Featured image, adjust the image size for your needs, and regenerate thumbnails through Betheme -> Tools. https://forum.muffingroup.com/betheme/uploads/577/WYQR5WN8FP34.png…
  • I am happy to see that you handled to correct this. If you have any other questions or problems, feel free to ask. Best regards
  • Visual Editor is one of the elements in the BeBuilder: https://forum.muffingroup.com/betheme/uploads/014/3S4841AKU36U.png Anyway, the same functionalities have Column Text elements with Visual option enabled in BeBuilder settings. https://support.mu…
  • We will consider your suggestion and look at how it would be best to implement it. Best regards
  • Hi, This is an older demo that is based on the WP widgets. See here: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ If you want to edit it visually with BeBuilder, you must create your template from scratch using the F…
  • Hi, Unfortunately, there is no option to display related products in the carousel slider. Best regards
  • Hi, It is a WooCommerce setting on which we do not have influence. You would have to use some external plugin to achieve what you describe. Best regards
  • We have received your private message, but it does not have FTP access. Please send another message with complete data. Thanks
  • Hi, On the right side of the forum click on your avatar and on view profile: https://forum.muffingroup.com/betheme/uploads/977/7BSZT4U9HVR8.png Then also on the right side, you can find all your discussions: https://forum.muffingroup.com/betheme/upl…
    in Tickets Comment by Phil May 2024
  • Sure, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this f…
  • I can see that you do not have the newest version of Betheme installed. Please update it and check if the problem persists. If this will not help please send us the WordPress dashboard and FTP access privately through the contact form, which is on t…
    in Menu Comment by Phil May 2024
  • Hi, You have changed all your buttons directly in BeBuilder but you did not modify buttons styles globally in theme options. This is how your buttons look without BeBuilder styles: https://forum.muffingroup.com/betheme/uploads/465/LQCBBBITQIJV.png P…
  • Hi, Thanks for reporting. I have passed this on to the dev team, and we will take a closer look at this. Best regards
    in Two small bugs Comment by Phil May 2024
  • Hi, Did you try setting another style for this element? https://forum.muffingroup.com/betheme/uploads/944/L9GY25XN4QV0.png Can you attach a link to your website, please? Thanks
  • Hi, I have passed it on to the dev team, and we will take a look at this. Best regards
  • You are welcome. ? Best regards
  • Hi, There are no responsive settings for the shortcodes. To modify it according to the screen size, you must write a custom CSS code. https://support.muffingroup.com/how-to/how-to-customize-css-based-on-screen-size/ Best regards
  • Hey, Please send us the your license key and WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
    in License Comment by Phil May 2024
  • Can you attach a screenshot showing your problem, please? Thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
  • I received your private message, but FTP access does not allow me to edit the files; also, in the WP panel, I cannot deactivate your plugins in bulk, which is necessary to find the root cause. Please correct these two things and let me know when you…
  • We have corrected it and imported that demo successfully to your website. Please check it out. Best regards
  • Hi, I have passed this on to the dev team, and they answered me that we will add a filter that will allow to modify this in a child theme. Checking user roles is necessary for security reasons. Best regards
  • Hi, Please see the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Check the paragraph about the cache. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Remove Comment by Phil May 2024
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