Phil
Phil
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- Phil
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Comments
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I have checked your website and noticed that mega menus are not assigned anywhere, so I created a new menu item and assigned a mega menu to it, and it works both for logged and not logged users. https://forum.muffingroup.com/betheme/uploads/166/AO79…
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Should I check some specific page? I checked a random one, and BeBuilder works correctly. https://forum.muffingroup.com/betheme/uploads/454/0FACXUZ8VLWX.png Best regards
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The new access you have sent does not work either, unfortunately. Best regards
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We have corrected it on your website. Please check it out. Best regards
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There is a bottom margin in the Post Content element. https://forum.muffingroup.com/betheme/uploads/990/XMISWONY9116.png Please edit your post template, open the Post Content element options, and set the bottom margin value to zero. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have corrected it on your website. Please check it out. Best regards
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We have corrected it on your website. This fix will be also included in the upcoming update. Best regards
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Hi, There is no setting to activate animation on tabs. Best regards
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Hi, Please provide more details about what you refer to. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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@redmarvanderwoert, Please use the List element instead: https://forum.muffingroup.com/betheme/uploads/609/HBTBT34J6I40.png With it, you have more customization settings, and you can adjust the display for your needs. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is not a Betheme-related issue. Through FTP, I disabled Betheme, and the problem persisted. Moreover, I activated WP debug and the following errors appeared: https://forum.muffingroup.com/betheme/uploads/768/MCCA3JXVKM0A.png None of them refer to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I checked your website and CSS I have sent works for me. Can you explain what do you refer to? Also what transition are you talking about? Best regards
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Hi, Are you sure that you adjusted your slider mobile display like on this video tutorial?: https://youtu.be/IPaUF8UEdz8?si=rwoUL9Hw1tMZk0k3 Best regards
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We hope that this update will be the next one so there is no point of adding this at this moment. If you want I can prepare a custom CSS code for you that will overwrite current styles and correct this display. Best regards
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Hi, Thanks for reporting. I have passed it to the dev team and we will take a look at this. Best regards
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It seems to be a case of the cache on your server. Please contact your hosting provider, ask to disable it, and check if the problem persists. Thanks
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Hi, It will be fixed in the next update. If you need correction for this earlier, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contac…
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Hi, Please go to Betheme -> Theme options -> Blog & Portfolio -> General, and set Love Box to Hide. https://forum.muffingroup.com/betheme/uploads/038/0WRVWLVVQOQJ.png Best regards
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Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
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Yes, it is caused by a cache. Ensure that you do not have any caching plugins in your WP or caching tools on your server. Thanks
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Please edit your header template, open the menu element, and check if you do not have the enabled option Submenu fold the last two items to the left. If it is enabled, disable it. https://forum.muffingroup.com/betheme/uploads/933/CRVSP4D661AF.png Th…
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Did you contact your hosting provider and ask if you do not have any cache on the server active? If yes, and you do not use any plugins for cache, please send us the WordPress dashboard and FTP access privately through the contact form, which is on …