Phil
Phil
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Yes, the Banner Box element is exclusive to BeBuilder, so if you want to use it, you must switch to our builder. Best regards
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No, there is no other way to achieve that. If you have any feature ideas for that, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, 1) I quite do not understand what you need. Can you provide more details about that, please? 2) You can change the language in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/613/QG77G5525…
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Hi, At the moment, we can only recommend using an external plugin for cookies. If you want to see more options for this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-s…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, For such a layout, you would have to write a custom CSS code or create a Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hi, 1) For multicurrency, you must use the external plugin. https://woocommerce.com/document/woopayments/currencies/multi-currency-setup/ https://woocommerce.com/product-category/woocommerce-extensions/?q=multi+currency&collections=product&p…
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The demo from your screenshot uses the shop template, the one I suggested earlier, and sent a video tutorial to. You can use the Export/Import feature to copy the shop template from your earlier project to the new one. See this article: https://supp…
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It is only for visibility in BeBuilder, so it is easier to locate, move, or remove it. On the live page, it will not be displayed this way. Best regards
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You can use the sidebar menu template for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Go to Betheme -> Theme options -> Fonts -> Size & Style, disable auto font size, and then you can set the font size on mobile. https://forum.muffingroup.com/betheme/uploads/011/2CWLRNXOHAGL.png Best regards
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Can you please attach some examples, such as a website with such a solution or at least a screenshot showing what you want to achieve? Thanks
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Please go to Betheme -> Theme options -> Addons & Plugins, and use this option: https://forum.muffingroup.com/betheme/uploads/260/TIIT2P7FX13W.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) If you want to add another shortcode you can use the Plain text element with Shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/224/17VCOP7C3PKY.png 2) Did you set it as background video or with the video element? Can you sen…
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As I mentioned in the last sentence of my previous message, we do not have a setting for that on the front end (live website). Best regards
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There was a bug in the theme files, which we had to correct. This fix will be also included in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Yes, that fix will be also included in the upcoming update. Best regards
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Hi, For that you would have to use Query Loop with the Banner Box element. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf https://youtu.be/L8lYuOD-rZM?si=CLxBSHFUv2fIe16m&t=823 Best regards
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Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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I look like this for me: https://forum.muffingroup.com/betheme/uploads/830/6WG9TXQXJRCU.png And this website you have sent does not use Betheme. Are you sure that you attached the correct link? Best regards
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The FTP credentials do not contain the password. Please send another message with complete information. Thanks
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I received your private message, but you did not attach FTP access and WP user does not have admin rights so I could not check your problem. Please correct the user privileges, and send FTP credentials. Thanks
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Hi, When you are using a Single Product template you can change this text directly in the template. https://forum.muffingroup.com/betheme/uploads/355/VOGEWBC7KYS8.png Best regards