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Phil

Phil

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Phil
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  • Did you contact your hosting provider regarding this? If yes, and they said that they do not have any backup, then I can only suggest removing all files from your server and redoing your website. If you built your pages with Bebuilder, you can speed…
  • What section you are talking about? You must open the single product template, add element such as Heading to it, and put there this dynamic data. Best regards
  • Hi, To achieve that, you would have to use custom HTML construction or shortcodes. https://muffingroup.com/betheme/elements/ Best regards
    in Tabs Content Comment by Phil May 2024
  • Hi, To add it to the product page, you must add dynamic data {postmeta:meta_product_producer} to the product template. https://forum.muffingroup.com/betheme/uploads/601/QW4E45U9LYFM.png But there is no option to display it in the sidebar. Best rega…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Live search Comment by Phil May 2024
  • It is because you used text in your SVG. If the browser does not recognize the font, it will use another one. https://forum.muffingroup.com/betheme/uploads/266/9QGHLU6QDY2J.png You must change the text to curves, and the logo will look the same on a…
  • We have corrected it on your website. This will be also included in the upcoming update. Best regards
  • Hi, Can you provide more detail what you want to achieve, please? Thanks
    in Product by ID's Comment by Phil May 2024
  • It is hard to determine. If this happens again, please let us know and attach a link to your website. Thanks
    in font Comment by Phil May 2024
  • It means that the issue does not come from the Betheme. Disable your plugins one by one and see if none of them is the culprit. If this does not help, contact WooCommerce support. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Go to Appearance -> Customize -> WooCommerce -> Checkout, and you can set it up there. https://forum.muffingroup.com/betheme/uploads/554/1ZGT89CK5B4F.png Best regards
  • I am happy to see that you handled this. Is there anything else I can help you with? Best regards
  • Hi, 1, 2) It can be done with a custom CSS code. If you need help with writing it, please attach a link to your website. 3) See the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Thanks
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
  • Hi, Yes, you are right, there is no class referring to that. Best regards
  • Hi, Are you using a header template made with the Header Builder or header from theme options? Best regards
    in Action Button Comment by Phil May 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, There is no option for that at the moment. However, I have passed it to the dev team, and we will take a look at this. Best regards
  • Hi, It is a mega menu template, and it is disabled for mobile display. You must create a new menu with a submenus for mobile display and assign it to the hamburger menu on the mobile version of your header template. https://support.muffingroup.com/v…
  • Hi, Sorry, but I do not understand. Please explain what is the problem in more detail. Thanks
    in colors Comment by Phil May 2024
  • Hi, On the home page, a Slider Revolution is in use, so you must use this tool to edit it. On other pages, it is a Subheader that takes its text from the page name. Best regards
    in Cottage 2 Comment by Phil May 2024
  • Hi, I have passed it to the dev team. Best regards
  • Hi, Does it happen on Chrome only or on other browsers, too? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, That is because the Menu element is reserved only for these templates, and there is no version of this element for the regular page. Best regards
    in menu Comment by Phil May 2024
  • I have checked that and I do not see this darker box. https://forum.muffingroup.com/betheme/uploads/220/ZP000RE2Z28I.png Should I check somewhere else? Best regards
    in color Comment by Phil May 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in font Comment by Phil May 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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