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Phil

Phil

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Phil
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  • We have it on our to-do list, but I cannot tell you the estimated time when it will be out. Best regards
  • Your child theme is the root cause. After I disabled it, BeBuilder started to work correctly. https://forum.muffingroup.com/betheme/uploads/989/C7AQS2KC92ZC.png Best regards
  • Hi, Please do not share your license key in the forum as others can see it. Try to deregister the license key and register it again, and see if the problem persists. Thanks
  • Hi, Sorry, you wrote beyond my working time so I could not answer you. Please check if the same thing happens when you activate some other theme like Twenty Twenty-Four. When you do that, let me know about the results. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • 1) Change the Content from Post-Based to custom and the Layout type to Carousel. https://forum.muffingroup.com/betheme/uploads/408/JTPDUQM0SF0P.png https://forum.muffingroup.com/betheme/uploads/576/7BQHRJ3R3CXD.png https://www.sliderrevolution.com/d…
  • Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
  • You must contact your web developer to take a closer look at what modifications are the culprit and correct them. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
  • Hi, These are parts of the single product template, so you must remove them there. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
  • Hi, Open the Style tab of the Query Loop slider and set up the Autoplay speed (in milliseconds). https://forum.muffingroup.com/betheme/uploads/227/BHAITKDSUTAY.png Best regards
    in client Comment by Phil May 2024
  • Hi, There is no setting for that, so it is not possible to achieve such behavior. Best regards
  • To use shortcodes in the header you would have to create a header template made with the Header Builder. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in gtranslate Comment by Phil May 2024
  • Hi, Can you provide some more details about what you were changing exactly, please? Also it would help if you attach screenshots showing what you refer to, so I do not misunderstand you. Thanks
  • Now you have a different style selected. For current website this CSS will work: .menu-line-below-80 #Top_bar:not(.is-sticky) .menu > .menu-item-has-children:hover > a:not(.menu-toggle)::before, .menu-line-below-80 #Top_bar:not(.is-sticky) .me…
  • Please send dashboard access again so we can take a closer look at this. Remember to attach a link to this forum discussion. It would also help if you attached FTP access. Thanks
  • Please let me know when you test it with another theme, as it looks like the issue is with Slider Revolution itself. Thanks
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hi, 1) No, there is no option for that. 2) Before you start changing colors, you can save theme options configuration through Theme options -> Backup & Reset. https://forum.muffingroup.com/betheme/uploads/917/BF9XHJT391AQ.png When you would l…
  • By default, the Query Loop option is grayed out for inner wraps. How did you manage to activate it there? https://forum.muffingroup.com/betheme/uploads/818/48DKM079VNA3.png Anyway, it might seem to work, but we disabled it on purpose there as Query …
  • Open the header template, go to settings, and change the position from Fixed to Default or Absolute. Then, enable the Sticky header and adjust the sticky version of your header to your needs (e.g. set a different logo). https://forum.muffingroup.com…
  • Hi, For that, you can use the Plain Text element with shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/551/12QQJVK66BXM.png Best regards
  • Hi, 1) Please go to Betheme -> Theme options -> Responsive -> General, and change the Mobile sidebar option to Off-canvas. https://forum.muffingroup.com/betheme/uploads/654/CHCL235788VZ.png 2) There is no setting for that unfortunately. Be…
  • Hi, Your favicon is JPG while it should be ICO. Please see the following article about that: https://support.muffingroup.com/how-to/how-to-set-up-favicon/ Best regards
  • Please edit your single product template, open the Product price element, and under Style -> Old price, adjust the color. https://forum.muffingroup.com/betheme/uploads/219/9QHS2YFCAKJ5.png Best regards
  • I have re-saved theme options, and it seems to be working now. Can you check and confirm it, please? Thanks
  • What is FTP host address? You did not attached it in private message. Best regards
  • 1) Sorry but I still do not understand to what highlight you refer to. Can you excribe it greater, please? 2) You can add button, icon box, or any other element with anchor link to #Wrapper. https://support.muffingroup.com/faq/how-do-i-link-an-ancho…
  • From the server logs the hosting provider should be able to recognise what is wrong and correct that. About the refound please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingro…
  • Hi You must adjust the positioning in the wrap. See the following video tutorial about it: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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