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Phil

Phil

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Phil
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  • Theme does not count, but it is done on the server side, so we do not have an influence on that. Changing the time zone is not a workaround but an option to adjust the differences you have between where your server is located and your website zone, …
  • The login credentials you sent previously do not work anymore: https://forum.muffingroup.com/betheme/uploads/643/SPYFELGA9JL4.png Did you change it? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Comment by Phil May 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • So you handled changing these links, right? Can I help you with anything else? Best regards
  • Without a link to the website, or at least a screenshot showing what you refer to and information about which pre-built website you used, it is really hard to provide appropriate support with only a brief description. If your website is not publicly…
  • I am glad to see that you handled this. If you have any other questions or problems, feel free to ask. Best regards
  • 1) Change the heading to h4 and use the following CSS code: .woocommerce .products .product .desc .mfn-woo-product-title{  font-size: 24px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Please use this code: @media …
  • Duplicator PRO is not required to import backup as you can do it through FTP. See the following video tutorial: https://youtu.be/UbI-soAXsoQ?si=ExisAGN-pOrhjzTf Best regards
    in Website backup Comment by Phil May 2024
  • I am happy to see that you found it. Can I help you with anything else? Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • In that situation, you should contact your graphic designer to create it for you or provide guidance on how to achieve what you need. Best regards
  • Hi, Image sizes from theme options are defined in places such as Blog & Portfolio -> Featured Image, Shop -> Products list, Shop -> Single product. https://forum.muffingroup.com/betheme/uploads/570/VU7IEGASBABL.png https://forum.muffing…
  • Hi, Go to Betheme -> Theme options -> Footer, and enter your own copyright text there. https://forum.muffingroup.com/betheme/uploads/369/RBQR0P4Y3OCB.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Did you remove the widgets and re-enter them as I suggested? If yes, please send us the WordPress dashboard privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what mig…
    in Widgets Comment by Phil May 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some other theme like Twenty Twenty-Four and recheck that. Thanks
  • I just did as described in the article from your first screenshot. Best regards
  • Try this CSS code: .mfn-sidemenu-tmpl .mfn-sidemenu-menu .menu-item .outer-menu-sub{  position: absolute;  width: 100%;  justify-content: end; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • There is a bug in the theme files. A fix for it will be included in the upcoming update. If you need to correct it earlier, copy the template-portfolio.php file from the main Betheme catalog on the website where we corrected it to the website where …
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, For such a layout, you would have to write a custom CSS code or create a Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • I have checked your website and noticed that mega menus are not assigned anywhere, so I created a new menu item and assigned a mega menu to it, and it works both for logged and not logged users. https://forum.muffingroup.com/betheme/uploads/166/AO79…
  • Should I check some specific page? I checked a random one, and BeBuilder works correctly. https://forum.muffingroup.com/betheme/uploads/454/0FACXUZ8VLWX.png Best regards
  • The new access you have sent does not work either, unfortunately. Best regards
    in site speed Comment by Phil May 2024
  • We have corrected it on your website. Please check it out. Best regards
  • There is a bottom margin in the Post Content element. https://forum.muffingroup.com/betheme/uploads/990/XMISWONY9116.png Please edit your post template, open the Post Content element options, and set the bottom margin value to zero. Best regards
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