Phil
Phil
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- Phil
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Comments
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One of the plugins we do not support causes it. I have disabled all plugins beyond the supported ones, and it started to work properly. https://forum.muffingroup.com/betheme/uploads/891/LCWIUVTE65L1.png Please disable your plugins one by one to find…
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Arial is a Windows font that MacOS or iOS do not support. You must upload this font to your server or change it to some other font, e.g., one of the Google Fonts. Check how it looks with Roboto on iPhone: https://forum.muffingroup.com/betheme/upload…
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We do not have estimated time when it will be out so it would be best if you send us your WP access and FTP access. Thanks
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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You had this option enabled: https://forum.muffingroup.com/betheme/uploads/609/5MFK45TMNSCC.png After I disabled it, this widget is now visible on the product categories. Best regards
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Hi, In Slider Revolution, open Global Layers, and there, you will find these icons. https://forum.muffingroup.com/betheme/uploads/711/6Y6755VUXMFS.png Pictures can be changed in the Slide Options -> Background. https://forum.muffingroup.com/bethe…
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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1) I can see that you handled it. https://forum.muffingroup.com/betheme/uploads/426/CJVGUN2DST6Q.png 2) You have set up custom font size for desktop, but did not adjust it for the rest devices, so they inherit desktop value. https://forum.muffingrou…
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No, the same effect as shown there is not achievable. Best regards
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Hi, Did you create translations for the sliders as well? Best regards
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Hi, Can you please provide more details on the second thing you mentioned? Thanks
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You did not attach a username for the panel. However, I have checked another smaller demo, and it imported correctly. It means that your server has a weak connection to ours, so you must contact your hosting provider, and ask to increase max executi…
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You are using placeholders that cause this space: https://forum.muffingroup.com/betheme/uploads/187/QLM06TJ8JLIT.png I recommend removing them. If you used them to position your elements, I suggest checking the following video tutorial: https://supp…
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We do not support this plugin so we do not know what could be the root cause. Anyway, I am happy to see that you found the culprit. Best regards
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If the mobile browser does not handle PDF files, there is nothing we can do or suggest, as it is a browser limitation. Best regards
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Please go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero. https://forum.muffingroup.com/betheme/uploads/949/QUUWIFJ6FMJ5.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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We have widely checked, and your SVG seems to be the root cause. Nothing in the theme seems to be the culprit. We have checked with another SVG, and it works correctly. Best regards
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The FTP access still does not work. https://forum.muffingroup.com/betheme/uploads/104/4V76ACWCA8DP.png Did you check it before sending it? Best regards
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Hi, I have checked that, and the PDF is displayed on the mobile display for me. https://forum.muffingroup.com/betheme/uploads/444/JMZJAXSWFBZ9.png Maybe your browser does not handle PDFs. Best regards
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Hi, Please activate some other theme like Twenty Twenty-Four and check if the same thing happens then. When you do that, let me know about the results. Thanks
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Yes, but from the construction, I can see that the sidebar is placed in the template with the sidebar element. https://forum.muffingroup.com/betheme/uploads/030/58PMCKH4SLNP.png With that, you can customize the order in the template. Best regards
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Hi, Did you try importing this demo again? I have imported it, and the Footer displays correctly for me. https://forum.muffingroup.com/betheme/uploads/843/0XRVJRSVT1NT.png Best regards
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Hi, There is no global setting for that. However, you can set this margin to zero in the Advanced tab of the element settings. https://forum.muffingroup.com/betheme/uploads/280/A6AWNK0I1FRA.png Best regards
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Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
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Hi, Please see the following video tutorial and follow the tips mentioned there: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Hi, Please see the following article and follow the steps from it: https://support.muffingroup.com/faq/troubleshoot-guide/ Especially check the point about the cache. Best regards
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Hi, It looks like you disable the WPBakery plugin. Please go to the plugins tab and ensure that you have this builder active. Best regards