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Phil

Phil

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Phil
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  • Try the following CSS code: .shop_slider .slick-slide .desc h4{  min-height: 150px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Go to Betheme -> Theme options -> Shop -> General, and select option to Hide the Sticky shop menu. https://forum.muffingroup.com/betheme/uploads/319/WNEUE0VE47NP.png Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
  • Hi, Are you receiving any error messages while updating? Does the same thing happen when you try to install other plugins like BeCustom or when updating Betheme? Best regards
  • Hi, Are you using a footer template made with the Footer Builder or a footer made with widgets? Best regards
  • 1) Go to Betheme -> Theme options -> Shop -> General, and uncheck the User icon there. https://forum.muffingroup.com/betheme/uploads/337/C3HX3A3O5U7P.png 2) No, this place is not editable, and new icons cannot be added without modifying the…
    in I need help Comment by Phil May 2024
  • Hi, 1) Sorry, but I am not familiar with such possibilities of these builders. 2) We cannot recommend any other plugins than the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility So you would have to check…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Alright. Now you have sections on the desktop with IDs that you have hidden for mobile. In such situation, you must assign new ID for mobile sections (they cannot have the same names as desktop ones), and create a new menu for mobile display with mo…
  • Hi, Can you be more specific what exactly you want to achieve, please? Thanks
  • Hi, Please use the following CSS code: .zoom_box .desc_wrap .desc_txt ul{  list-style: disc inside; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Did you clear the cache for your website? Best regards
  • Hi, I have corrected the lag problem, however I do not know what space you refer to. It look like this for me: https://forum.muffingroup.com/betheme/uploads/052/J6ERFU9YCQAE.png Best regards
  • Your home page and coming soon were the same pages. Coming soon should be separate page. I have corrected it in Settings -> Reading, and in Theme options. Now everything works fine. Please check it out. Best regards BTW I can see that you have c…
  • Please check it out now. https://forum.muffingroup.com/betheme/uploads/615/8RBN7CW1OMO1.png Best regards
  • Hi, You placed the slider in a Query Loop, which is not the correct construction. See the following video tutorials to learn how to use Quer Loops and achieve the display you want. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2…
  • Hi, Please do not create duplicate discussions about the same topic. https://forum.muffingroup.com/betheme/discussion/74315/about-slid-display-and-center#latest Thanks
  • 1) Your URL settings in WP were wrong, and they were causing this issue. https://forum.muffingroup.com/betheme/uploads/537/FAUMUBP7GMQC.png I have corrected it to HTTPS and the problem is gone. 2) There should be only one Footer with "Entire si…
  • I have received your private message, but login credentials contain only something that looks like a password, but you did not attach a username. Please send another message with all the required information. Thanks
  • We have corrected that. Please check it out now. Anyway, please note that the home page is Slider Revolution only, and it cannot be imported with the single page import. Instead, see the following article: https://support.muffingroup.com/faq/how-to-…
  • This is a rather WooCommerce-related question. You should contact their support instead. Best regards
  • Hi, Inner wraps cannot be Query Loops. This feature is reserved only for Sections and Wraps (regular ones) so you must use one of them. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0Siv…
  • Hi, There are tons of pre-built websites, and we are systematically updating single-page import tools on them. However, there might be older demos on which the tools have not been updated yet. If you encounter such a pre-built website, please report…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please deregister the license key, register it on your live site first, and then on the staging one. If this will not help, please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right …
  • Hi, After the update, please go to Theme Options, save them, and check if the problem persists. Best regards
  • It is a part of the shop template. Edit it, and there you will be able to remove that slider. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
  • Yes, but on mobile you hide sections, so there is no ID to which menu should be scrolled. You must assign IDs to sections on mobile and create a separate menu for mobile with these IDs. Please see the video tutorial I have sent in my previous messag…
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