Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,958
Last Active
Roles
Moderator

Comments

  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Registration Comment by Phil April 2024
  • I can see that you use Elementor header builder. It is not our feature, so you should contact Elementor support instead. Best regards
  • Hi, Share icons, as the name says, are for sharing products. Not all socials have a share option, and the most popular are the ones that display there. Social icons from your first screenshot are links to your social media. They appear in some heade…
  • Hi, Yes, you can do that. For duplication, we suggest using the Duplicator plugin: https://wordpress.org/plugins/duplicator/. When you put it on a new domain, deregister the license key through Betheme -> Dashboard, and put the freshly purchased …
  • Thanks for letting us know what the root cause was. It will surely help others who use this extension and have the same problem. If we can help you with anything else, please let us know. Thanks
  • Please send me a screenshot showing your Permissions tab. https://forum.muffingroup.com/betheme/uploads/350/T0VBAICVGQ6G.png Thanks
  • Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how, you should contact your web develop…
  • Hi, Please see the following link: https://support.muffingroup.com/faq/error-404-in-templates/ Follow the steps from it, and check if the problem persists. Best regards
  • For that you can use the Toggle element and put the text you want to expand in it. https://forum.muffingroup.com/betheme/uploads/237/6DEMTL7TQ01T.png Best regards
  • Hi, There is no option to stretch icon boxes. Instead you can set stretch option in the section settings: https://forum.muffingroup.com/betheme/uploads/810/QZ2UTE6D0QJZ.png The icon boxes are in separate wraps with a border assigned to them: https:/…
  • You can set it up in the style tab of the elements. https://forum.muffingroup.com/betheme/uploads/828/IC9ZJ09KJMCS.png Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check it out. Notice! Please attach a link to this forum discussion. Sending…
    in Footer space Comment by Phil April 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • By default, the mega menu is disabled for mobile view. Also, you can use Responsive Visibility options to show the hamburger menu elements on a mobile display. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best re…
  • Hi, You can do that with product attributes. https://woo.com/pl/document/managing-product-taxonomies/#product-attributes https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, You can use the Duplicate Post plugin for that. You can install it through Betheme -> Plugins. Remember to enable Templates in the plugin settings. https://forum.muffingroup.com/betheme/uploads/148/08GDUUXTLLIB.png Best regards
  • Hi, I have checked that, and it works that way (it starts counting when I reach these elements). On what browser are you checking? Are there any extra steps to reproduce that? Best regards
  • Sorry, I forgot that you have your site locally. In such a case, it is hard for us to determine what could be wrong. Are you able to temporarily put your website online, so we can check it? Best regards
  • You would have to create a separate sidebar with appropriate widgets assigned to them and a separate template for the categories with these sidebars assigned in the template options. Best regards
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and increase the header height value. https://forum.muffingroup.com/betheme/uploads/237/N0I2C07466YK.png Thanks
  • It is explained in the link I have sent you in my previous message. You must use the license manager to deregister your old domain. Best regards
  • Please see the following article: https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/ The first point is related to your problem. Best regards
  • We plan to take a look at this following week and hope to resolve that in the upcoming update. Best regards
  • 1) View of this box is pre-defined, and the only option to edit it is via custom CSS. 2) You can enable account creation for this box in WooCommerce -> Settings -> Accounts & Privacy. https://forum.muffingroup.com/betheme/uploads/108/82J0C…
    in I need help Comment by Phil March 2024
  • You are welcome. We are always happy to help. If you have any other questions or problems, please let us know. Thanks
    in Text Comment by Phil March 2024
  • Hello, Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Sorry, but I do not know of any better solution. These are not really theme-related questions, so my knowledge in this matter is limited, and I suggest you to check some online tutorials about that. Best regards
  • I will pass it to the dev team, and we will take a look closer at the things you mentioned. Best regards
  • Hi, 1) It can be done with a custom CSS code, but I suggest building your custom blog archive. https://forum.muffingroup.com/betheme/uploads/091/XA25943ACSYS.png 2, 4) These can be removed in Betheme -> Theme options -> Global -> Navigation…
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.