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Phil

Phil

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Phil
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  • The following media were the root cause: https://forum.muffingroup.com/betheme/uploads/035/ME5TYT06GRRF.png https://forum.muffingroup.com/betheme/uploads/190/Y189MSBKWGUZ.png They even broke the widgets area, and we tested it with the Twenty Twenty-…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Use the following CSS code: .Latest_news .post .desc a, .Latest_news .post .photo a{    pointer-events: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, 1) See the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ 2) See these video tutorials: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ https://support.muffingroup.com/video-tut…
  • What shadows do you refer to? Can you attach a screenshot showing that, please? Thanks
    in Mobile menu Comment by Phil April 2024
  • Where you opened are BeBuilder settings. I have Developer display active that is why it differs on your website. You can find Page options here: https://forum.muffingroup.com/betheme/uploads/391/NXL5CM01LB51.png Best regards
  • Hi, Indeed your changes are breaking the BeBuilder functionality. Instead, I suggest creating a subdomain as it does not count to the registration limit (as long as the main domain is registered with the same license key and was registered first) o…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • We do not have anything like this, but we will consider adding some pages with upcoming features. Best regards
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Mobile menu Comment by Phil April 2024
  • Hi, There is no option for that. Best regards
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and there you can set up the style to Overlay. https://forum.muffingroup.com/betheme/uploads/392/7WUZ4NIATTK2.png Best regards
  • Hi, First, please check the following article and follow the steps mentioned there: https://support.muffingroup.com/faq/troubleshoot-guide/ When you do that, let me know about the results. Thanks
  • Hi, No, there is no other way to change this value at the moment unfortunately. Best regards
  • Hi, Please attach a screenshot showing what you refer to. Thanks
    in Round corners Comment by Phil April 2024
  • Hi, You can create a sidebar, and later display it in the content with the Sidebar element in BeBuilder. https://support.muffingroup.com/video-tutorials/how-to-create-sidebars-and-manage-them/ https://forum.muffingroup.com/betheme/uploads/814/0DLF7U…
  • Sorry, but I quite do not understand. As I showed in the screenshot before, Query Loop works correctly for me on your website. Can you provide more detail on what you are talking about, please? Thanks
  • You are welcome. ? Best regards
    in Header menu Comment by Phil April 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please edit this widget, and change Submenus to Show on click. https://forum.muffingroup.com/betheme/uploads/587/DZVZ17N45IOI.png Of course, you must have subcategories added to this menu. Best regards
  • The site width in theme options differs from the one in the Elementor. Open site settings in Elementor and change Cotnent Width to 1060px: https://forum.muffingroup.com/betheme/uploads/876/X0KJLH9JQLWI.png Moreover, remove left margin added in the E…
  • I can see that this color is already assigned to the icons in the Footer. Do you still need help with that? Best regards
  • Please contact your hosting provider and ask to increase max input time to at least 180. https://forum.muffingroup.com/betheme/uploads/513/C8ZF29K46EB7.png If this will not help, please send us the WordPress dashboard and FTP access privately throug…
  • Hi, Are you sure that you have version 27.4.1? With it, this message should not appear. Also, if you use a child theme, switch to parent and check if the error appears. Best regards
  • @warlock-9000, See the following article: https://www.wpbeginner.com/plugins/how-to-setup-email-notifications-for-wordpress-updates/ Best regards
  • Now I logged into your website, but WP account does not have admin rights, so I could not check the BeBuilder. Also, I noticed that the FTP credentials you sent are incomplete. Please correct the WP user and resend the FTP account. Thanks
  • Good to see that you figured it out. Can I help with anything else? Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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