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Phil

Phil

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Phil
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  • I have checked that with Chrome, and it displays correctly for me. https://forum.muffingroup.com/betheme/uploads/249/KDF0T431ML7H.png It might be caused by one of the browser extensions. Please disable all of your Chrome extensions and see if the pr…
    in Theme Options > Fonts > Family -- Dropdown Not Working Comment by Phil March 2024
  • Hi, Can you explain your issue in more detail, please? It would be great if you also attach screenshots showing what you refer to. Thanks
    in Please correct the picture of the slider. Now the slider cannot be displayed. How to correct it? Comment by Phil March 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Slider Revolution plugin not working after moving to new domain Comment by Phil March 2024
  • It can be set for each page, but you can also set it globally in Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/255/XQZVYIOHP8AK.png Best regards
    in Image and fragment with link Comment by Phil March 2024
  • It is connected to your case that, in most cases, such problems are caused by some third-party plugins or custom scripts. There is no need to be offensive, as I am here to help you, and the article describes a standard troubleshooting procedure. If …
    in Prebuilt website Barbeque BEtheme . Revolution slider problem. Comment by Phil March 2024
  • There is a bug with the custom button color on woocommerce pages. We are going to correct that, but for now, custom CSS code must be used. If you tell me which button and how you want to style it, I can help you write it. Best regards
    in Button custom color Comment by Phil March 2024
  • You can use it, but Query Loops does not support post types other than the ones that are already available. Best regards
    in ACF Comment by Phil March 2024
  • I think you misunderstood me. I used your login credentials, and adjusted it. Please check red Hamburger menu I have added to your header template. Best regards
    in Burger menu on desktop - with menu sliding vertically Comment by Phil March 2024
  • Hi, I have checked that, and it works correctly for me. https://forum.muffingroup.com/betheme/uploads/286/HEXFZUX04WDT.png https://forum.muffingroup.com/betheme/uploads/917/QGVBAD93U3Z7.png Please attach a link to your website so we can check it out…
    in Bug report on Column text style tab Comment by Phil March 2024
  • Hi, Are you sure that you have installed the newest version of Betheme? I can see it in my environment. https://forum.muffingroup.com/betheme/uploads/204/UE4PBKJF0F2V.png Best regards
    in Header Builder - Icon Element - Description Laptop Visibility Missing Comment by Phil March 2024
  • Hi, We have this feature on our to-do list. For now, please use the following CSS code: .outer-menu-sub{  position: absolute;  width: 100%!important;  height: 39px!important;  justify-content: flex-end!important;  padding-right: 15px; } Best regards
    in submenu in sidebar menu will only open with submenu icon Comment by Phil March 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Shopping cart Comment by Phil March 2024
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Themes update cannot be installed via the themes page Comment by Phil March 2024
  • Hi, Muffin Builder and BeBuilder are the same builders. We only changed its name some time ago. Best regards
    in Muffin builder Comment by Phil March 2024
  • I have checked that on your website, and Content import works correctly, so I do not know what exactly you refer to. Best regards
    in How to import single pages from different demos for elementor Comment by Phil March 2024
  • Sorry, but the second credentials you sent are not working either. https://forum.muffingroup.com/betheme/uploads/948/6QRQWNKD1O5S.png Best regards
    in The Builder is stuck on loading page content Comment by Phil March 2024
  • Hi, These texts should be automatically translated based on the site language or user language (if you are logged in). This is how it looks when I set the site language to Polish and I am not logged in: https://forum.muffingroup.com/betheme/uploads/…
    in How to translate shop cart Comment by Phil March 2024
  • Hi, In our theme or basic WooCommerce, there is no such option. There might be a plugin with such functionality, but we cannot recommend any other plugins than the ones we support. https://support.muffingroup.com/documentation/bundled-plugins/#compa…
    in "select options" tu buy faster Comment by Phil March 2024
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Thanks
    in Translate Comment by Phil March 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in WPML Does not work with Betheme Comment by Phil March 2024
  • Hi, The Load More button loads the same amount of projects as you set in the Projects number field. https://forum.muffingroup.com/betheme/uploads/494/B0GS57T9GXXX.png Best regards
    in Porfolio section read more button. Comment by Phil March 2024
  • Sorry, but the FTP access you sent is not working. Are you sure that it is correct? Best regards
    in The Builder is stuck on loading page content Comment by Phil March 2024
  • Sorry, but the FTP access you sent is not working. https://forum.muffingroup.com/betheme/uploads/300/WO8GA2KNCR5Z.png Are you sure that it is correct? Best regards
    in Strange Behaviour When Changing View Count Comment by Phil March 2024
  • Please also assign this popup to the Entire site with the conditions or select it in the Page options. https://forum.muffingroup.com/betheme/uploads/055/1IHZ4A3U4533.png https://forum.muffingroup.com/betheme/uploads/581/AYIGULC7Y5UK.png Best regards
    in Popup not working button Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Bug Report - Disable Filters Comment by Phil March 2024
  • With the Developer BeBuilder view, the title is also visible next to the responsive switcher icons. https://forum.muffingroup.com/betheme/uploads/540/4X2O7OHWNZSS.png https://forum.muffingroup.com/betheme/uploads/896/AC6JBH5I07RS.png Best regards
    in How do I see what article / post I am editing? Comment by Phil March 2024
  • We have found the root cause and we will fix it in the upcoming update. For now, please use the following CSS code: input[type="url"]{  font-family: 'Poppins'!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -&g…
    in Contact Form 7 issues Comment by Phil March 2024
  • Hi, Please temporarily activate Slider Revolution, open Page Options, switch Slider Revolution to --Select--, and deactivate Slider Revolution then. https://forum.muffingroup.com/betheme/uploads/262/5G6JGW7PSNWQ.png Best regards
    in how to remove shortcode from header Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Error executing Setup Wizard on multisite environment Comment by Phil March 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Theme Options > Fonts > Family -- Dropdown Not Working Comment by Phil March 2024
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