Phil
Phil
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- Phil
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1) If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest 2) Just to understand the beTheme behavior, may…
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It is a server setting. When you contact your server administrator, he will know what to do. You can learn more about how it can be increased in the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expir…
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Are you sure that you use the ICO file? Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Please see the following article: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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Sure, please send it. I will check how you proceed and might catch what could be wrong. You can also send me the icon package you are trying to use. Best regards
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Can you check it with another theme, as I described in my previous message, please? https://forum.muffingroup.com/betheme/discussion/comment/251110#Comment_251110 Thanks
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Hi, Did you create translations for the single portfolio projects? Please always attach a link to your website. Best regards
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Actually, you can write a custom JS for that and put it in Betheme -> Theme options -> Custom CSS & JS -> JS. Even the example you have sent uses JS. https://forum.muffingroup.com/betheme/uploads/840/UN9XUBSQB7P3.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Was another package with your uploaded icons or the ones from the icomoon? Best regards
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Unfortunately, there are no settings regarding this. You would have to edit theme files in which we do not provide help. Best regards
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Sorry, but the account you sent access to does not have admin rights. Please correct that. Also, you did not send FTP access. Please send it as you did with WP dashboard access. Thanks
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Please go to Betheme -> Theme options -> Global -> General, and increase the site width: https://forum.muffingroup.com/betheme/uploads/848/V4FR7YA1BKTA.png Best regards
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What do you mean that you cannot find anything there? You have duplicated IDs, and the video explains why IDs must be unique and how you should proceed in such situation. https://forum.muffingroup.com/betheme/uploads/071/Q7YQBJOMDOO6.png Please watc…
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Hi, Please contact your server administrator, and they should increase it for you. Best regards
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A lazy load for these images causes this issue. Please disable the lazy load, and the problem will disappear. Best regards
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Hi, Sorry, I could not answer you because you wrote beyond my working time. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will …
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Hi, Please ensure that you do not have a background color set in the deprecated settings. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hi, Are you using the Footer Builder or footer made with widgets? Can you please attach a link to your website? Thanks
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Hi, Please do not create duplicate discussions. I have answered you here: https://forum.muffingroup.com/betheme/discussion/73682/duplicate-website#latest Best regards
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If this is a Query Loop, then most likely, there is featured image dynamic data placed. Please see the following videos regarding Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Anyway when I checked your website everything worked correct…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, It looks like a Subheader. You can make it smaller by reducing the padding value in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/335/3ALAYCX2TH66.png If it is not that, p…
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Please use the following CSS code: .shop_slider .slick-slide .desc h4 a{ -webkit-line-clamp: 2!important; display: -webkit-box; -webkit-box-orient: vertical; overflow: hidden; } Put it in Betheme -> Theme options -> Custom CSS & JS -&g…
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Sorry, but I could not answer you because you wrote beyond my working time. See the following article and do the steps described there: https://support.muffingroup.com/faq/troubleshoot-guide/ Thanks
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Hi, Sorry, but I could not answer you because you wrote beyond my working time. Please contact your hosting provider and ask them to look into this problem. It seems that your server has run out of memory. Best regards
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Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how you should contact your web develop…