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Phil

Phil

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Phil
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  • Hi, You must download, install, and activate the child theme, and then the language will be set to the user language. Best regards
    in Language Comment by Phil February 2024
  • Hi, Please attach a link to show what you refer to and disable under maintenance on your website. Best regards
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
  • Hi, Please follow the tips mentioned in the article below and check if this helps: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hi, Please follow the tips mentioned in the article below and check if this helps: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and select option Mobile sidebar: Off-canvas. https://forum.muffingroup.com/betheme/uploads/118/F4YE19J1Y36H.png Best regards
  • I have activated another theme for a test and the same thing happened: https://forum.muffingroup.com/betheme/uploads/205/OD6KNK43UCKL.png Also, I disabled all of your plugins for a test, and it did not help either. As it is not related to Betheme, o…
  • Hi, You can replace wrap backgrounds with an Image element and assign a link to it. Or if you want to leave it as a wrap background, then you can put an HTML element instead of the divider, insert <a> tag with the appropriate link and <div&…
  • Hi, I am happy to see that it was only cache, and simple purging it, helped. If I can help with anything else, please let me know. Best regards
  • This page is password-protected, so I could not enter it. Can you send the password to it, please? However, before that, please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, s…
  • We answer at 12 PM, 2 PM, and 4 PM, and we are located in Central Europe. It is surprising that this change worked for you. Do you allow us to revert this change and check what was incorrect with the previous setting? It should work properly in the …
  • Hi @SerialPixels, Sorry, for that, you are completely right. We probably missed it somehow. I have reminded the dev team, and they assured me that it would be implemented. My apologies, Best regards
  • Hi, Did you try to follow the tips mentioned in this link?: https://developer.chrome.com/docs/lighthouse/performance/mainthread-work-breakdown/?utm_source=lighthouse&utm_medium=lr Best regards
  • Please try the following CSS code: .column_shop_categories .products{  display: flex;  flex-wrap: wrap; } .column_shop_categories .products .product{  display: flex;  align-items: center; } Put it in Betheme -> Theme options -> Custom CSS &…
  • On which page/post do you have it? I checked the one you mentioned in the private message and a couple of others, and I could not find the one from your screenshot. https://forum.muffingroup.com/betheme/uploads/512/HNF4OV8P6VYA.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, You assign Mega Menu to menu items in Appearance -> Menus. So, if you have a different menu for the sticky header, you must also assign Mega Menu to it. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Here is an example …
  • It is caused because the pre-built website you downloaded did not contain any widgets. I resolved it by adding a new sidebar in theme options, adding a sidebar element on your home page with this newly created sidebar selected, then in Appearance -&…
  • It might probably be done with a custom CSS code, but to ensure that, I would need a link to this page. Best regards
    in TikTok? Comment by Phil February 2024
  • This image is set as a Featured Image of the page, and you can change it in the page edition. https://forum.muffingroup.com/betheme/uploads/252/N9JJ3NGZ1B1X.png Best regards
  • Hi, We recently made some improvements in recent updates regarding this kind of problem. Do you have the newest version of Betheme installed? If yes, and the problem persists, please go to Revisions in BeBuilder, save the page revision without any c…
  • Hi, Please see the following article: https://support.muffingroup.com/faq/the-theme-is-missing-the-style-css-stylesheet/ Best regards
  • Hi, You must activate the classic style in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/184/CBUE8LNFSUIU.png Best regards
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
  • It looks like some plugin modifies it. Please see the source and how it looks on your website: https://forum.muffingroup.com/betheme/uploads/581/AAUJJYT1DKR7.png And this is how it should look: https://forum.muffingroup.com/betheme/uploads/528/XH457…
  • Do you have the newest version of Betheme installed? Can you provide more detail about what you are editing, please? About the responsive editing, I suggest checking the following video tutorial: https://support.muffingroup.com/video-tutorials/respo…
  • For the popup, you can use our Poup Builder. https://support.muffingroup.com/video-tutorials/popup-builder-introduction/ However, this kind of form seems to be complicated, so you should probably use some third-party plugin. I cannot recommend any o…
  • Hi, Sorry, but you wrote beyond my working time, so I could not answer you. 1) If you are building your header with the Header Builder, just like on the website you provided the link to, you must adjust all displays. You are the one responsible for …
  • It is a top content padding. You can disable it globally for the entire website in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/781/FRBAJ6ZHRDO0.png Or individually for each page in the page …
  • Try the following CSS code: @media only screen and (max-width: 1090px){  .content_slider .slider_pager .slick-dots li a{    margin: 0 5px!important;  } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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