Phil
Phil
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- Phil
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Please do as described in the second paragraph of my previous message: [...] or it is not registered anywhere, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard). Then register it again, and …
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I have corrected it. Please check it out. Best regards
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You must edit this heading element and set the margin value in Advanced -> Spacing. https://forum.muffingroup.com/betheme/uploads/317/F8QXO6LHLB18.png Best regards
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I noticed that when logged in, the header was displayed correctly. The only thing I did was the resave translated template, and then also for not logging, the display appeared to be correct. https://forum.muffingroup.com/betheme/uploads/559/JT6TWJ2F…
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Please turn off all of the plugins, refresh your cache, and check if your website still takes a long time to load. I noticed that the file that takes the longest to load is this one: https://forum.muffingroup.com/betheme/uploads/041/XSCFDVJ1HZFY.png…
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Alright, this one worked straight away. Please go to Betheme -> Theme options -> Menu & Action Bar -> Menu, check the option "Arrows for Items with Submenu", and check if it appears then. https://forum.muffingroup.com/betheme/…
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Edit your header template, open menu element settings, and change the Item Animation to None. https://forum.muffingroup.com/betheme/uploads/578/7WHK5ENQPC7Z.png Best regards
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I do not know how, but you inserted Google tag script before opening of the HTML tag, and most likely it is the root cause of all these problems. https://forum.muffingroup.com/betheme/uploads/130/LQEX6QW2L6CA.png I assume you know best how you place…
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Hi, We suggest using the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We are using it constantly and never have problems with it. Best regards
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Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
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Hi, Please try the following CSS code: @media only screen and (min-width: 1240px) { #Header_creative #Top_bar .menu li ul { left: 80%!important; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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As I already mentioned a couple of times, it is related to the cache, and it has nothing to do with the theme. We do not have an influence on that. The only option for cache from us is placed in the Performance tab in Theme options, but it only cont…
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Hi, As the message says, please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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This is not related to Betheme. You must remove missing links or install a plugin 404 redirect, and all images on your website must have alt text inserted in the Media tab. Best regards
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Hi, That is pretty strange; however, it is good to see that you handled it and it worked correctly for you. If you have any other questions or problems, feel free to ask. Best regards
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Hi, There is a limitation set to 20 pages as sometimes people have many more pages. It caused problems with BeBuilder loading, and a popup with dynamic data would be enormous. But you can still use the dynamic data of those pages, by inserting their…
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Hi, I am happy to see that you handled it, and thanks for providing your solution to others. Anyway, for migrations, we suggest using the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We use it constantly and never have problems with …
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, I know what you mean. I have passed it to the dev team, and we will check what we can do about it. Best regards
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Hi, Do you mean the socials from Betheme -> Theme options -> Social? There is already field for TikTok. https://forum.muffingroup.com/betheme/uploads/421/2LQ920PDW645.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, I am glad that you found it. Is there anything else I can help you with, please let me know. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Sorry, but your website is under maintenance. https://forum.muffingroup.com/betheme/uploads/177/JIET6PWB5UHV.png Can you disable this for a while so I can check that? Or, you can tell me if you use a header template made with the Header Builder …
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Sadly it still does not work. https://forum.muffingroup.com/betheme/uploads/640/CFTXVUHAC89C.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, There is no setting to achieve that. Best regards