Phil
Phil
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- Phil
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Sorry, but because of the lack of details and a link to your website, I cannot tell what could cause it. Anyway good to hear that you manage to correct that, and it works correctly now. Best regards
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We are currently looking at this. I will let you know if we find anything or resolve this. Best regards
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That is how product content works. Every product has its unique content. If you want the parts you mentioned to be shared across all products, you must remove them from the products, and set it in the single product template. Best regards
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Hi, I suggest you check the following tutorials: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ https://support.muffingroup.com/video-tutorials/how-to-build-wordpress-website-from-scratch-in-2-hours/ …
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, set the Mobile sidebar option to Off-canvas, and check if the result suits you. https://forum.muffingroup.com/betheme/uploads/825/K7VCDR1BZZ7K.png Best regards
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Hi, Please try to import your animation to your account in https://lottiefiles.com/ and download JSON file from there. The file from this website should work properly, and you should be able to upload it correctly to the media library. You can also …
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Hi, If you are searching for someone to pay for customization, I suggest asking on our Facebook group: https://www.facebook.com/groups/betheme Anyway, if you give some more highlight on what you struggle with, I will gladly assist you. Best regards
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As I mentioned before, it does not work with another theme and is not a Betheme issue, so you must contact WooCommerce support. Best regards
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Hi, You might be using demo with the header template made with the Header Builder, so logo must be changed with it. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If this is not this, please attach a link to your website, so I c…
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1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to t…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi @obarab, Did you read carefully and followed steps I explained in message before? Best regards
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Hi, This value is not changeable, and you can only disable or enable it. Best regards
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, I checked your website with Chrome shrank it and enlarged, and the image did not disappear and was visible. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to …
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Hi, I do not know how, but you get "%" in the gradient. When you remove this sign, the gradient will work correctly. https://forum.muffingroup.com/betheme/uploads/963/UFPBUBUSW6FV.png https://forum.muffingroup.com/betheme/uploads/286/5CCPI…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover switch from child to parent theme, recheck it, and ensure that parent theme is up to date. Thanks
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There is no other option to achieve that. Anyway, custom height can be set for different widths, which resolves responsive customization. https://forum.muffingroup.com/betheme/uploads/015/8GCKPIG0FNQN.png Best regards
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Hi, I checked your website, and both icons in the header and footer works, and redirect to the twitter. If you mean that in Action Bar it is still old twitter icon, did you update it in the header builder plugin? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check it out. Notice! Please attach a link to this forum discus…
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Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
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1) I have checked pages, and edition works correctly. Look at the following example: https://forum.muffingroup.com/betheme/uploads/523/X2AZLAJPBOLF.png https://forum.muffingroup.com/betheme/uploads/692/V8ZCD0X4XBH8.png 2) Wrong menu items were assig…
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I finally was able to log into your FTP but it is not FTP to this website. The website you sent FTP to does not even have betheme installed. See screenshot from the themes catalog: https://forum.muffingroup.com/betheme/uploads/188/N9FQEJW5AU8D.png P…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, I quite do not understand what you have problem with as you already answered yourself in your question. ? The product content element takes its content from the product. If you want to edit what is inside this element, you must edit the product …
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Hi, I am happy to see that you found it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Did you remove this page? https://forum.muffingroup.com/betheme/uploads/894/CTYBLVSTJ3LW.png Best regards
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As you want, but Shortcode does not have it, and we do not plan to add these options to it. Anyway if you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/1…
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Please check it out now. Best regards