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Phil

Phil

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Phil
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  • We have corrected it on your website. Please check it out. Best regards
  • You have filters disabled in the shop template: https://forum.muffingroup.com/betheme/uploads/938/DXCA1W5SHAKM.png Please activate the ones you need. Best regards
    in I need help Comment by Phil January 2024
  • Sorry for my late response. We have corrected it on your website. Please check it out now. Best regards
  • I can mainly see that it is caused because of SR. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can disable Slider Revolution to…
  • 1) Unfortunately, there is no built-in feature that would allow that. At least there is no such feature in Betheme, and I do not know about any in basic WooCommerce. For that, you would have to use some external plugin or ask your web developer to p…
  • Hi, It is a product that uses a pre-defined layout from theme options, so it does not have BeBuilder content, and single-page import does not work on products or archive pages that are pre-defined in theme options. Single page import should be used …
  • Hi @robingwaltney, Please do not create duplicate comments. I will answer you in the topic you created. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hey, Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please att…
  • Hello, 1) To change the menu color on the Contact page only, you must use the following CSS code: #Top_bar .menu > li > a{  color: #000!important; } And put it in the Page options of the Contact page. https://forum.muffingroup.com/betheme/uplo…
  • Hi, I can see that you use Slider Revolution on both websites. It is a powerful tool, but apart from its capabilities, it also really has a huge impact on page speed. On your place I would start from deactivating Slider Revolution and check if the p…
  • But these are not section background videos. These are regular video elements, and if you need to hide them on mobile, you must use Responsive Visibility options. https://forum.muffingroup.com/betheme/uploads/323/R8A2VMD2P3FU.png Best regards
  • Hi, Do you have any caching and minifying plugins active? If yes, please check if the problem persists if you disable them. Also ensure that you do not have any caching tools active on your server. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • CSS is not an elegant solution, as it depends on the screen width. Now as we have Sidebar Menu Builder with which it is easily possible to achieve, I suggest using that. Of course, these video tutorials do not show every possible configuration, but …
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Did you remove the add to cart button? https://forum.muffingroup.com/betheme/uploads/948/RTZIP4GHS7YU.png I could not check that. Best regards
  • You can hide the Subheader in the Theme Options and overwrite this setting in the Page options. https://forum.muffingroup.com/betheme/uploads/808/EM7MKBX3B06H.png Also, you can create a custom template for the blog and build your own Subheader with …
  • Did you watch the video tutorials I sent in my previous message? They show how to create product sliders with Query Loops. Can you attach a screenshot showing how you built your slider and where you have problems, please? Without it, it is hard for …
  • It is a Subheader. You can hide the title, breadcrumbs, or the whole Subheader in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/117/0W6T4UMLAM68.png Best regards
  • Set the header height to zero in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/736/I2KKAR2CORH5.png Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Instead, please use HTML or Plain Text elements. https://forum.muffingroup.com/betheme/uploads/610/RZPWH9IR1R1S.png https://forum.muffingroup.com/betheme/uploads/200/IOXOLEGJ2WIE.png Best regards
  • Hi, I am not sure what mean by "custom modules" for ACF, but if you mean some pre-defined elements designed for this plugin, there is none. Displaying custom fields made with this plugin can be done only with dynamic data in elements where…
  • Hi, a, d) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under ma…
  • Can you please send me a screenshot showing how your custom field looks and where you placed it? Thanks
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • Hi, There is no setting for that, but you can limit it by decreasing the size of the Shop slider element. https://forum.muffingroup.com/betheme/uploads/190/I9212LMBNX91.png Or you can use Query Loops for that. https://www.youtube.com/watch?v=maE0FuF…
  • If this happens again, please send us the access I mentioned in my previous message so we can take a closer look at this. Thanks
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