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Phil

Phil

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Phil
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  • Happy to see that you handled it. If there is anything else I can help you with, please let me know. Best regards
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
  • Sometimes, external plugins include their own information there, and we do not have influence on that. We can only suggest disabling them in the Screen Options. Best regards
  • Hi, So you must insert an HTML table within the tabs. https://muffingroup.com/betheme/elements/table/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please go to WooCommerce -> Settings -> Accounts & Privacy, and check the option "Allow customers to create an account on the "My account" page". https://forum.muffingroup.com/betheme/uploads/482/8SGAXXCOX1V1.png Best r…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi, In the Templates tab, you must open Screen Options and disable all SEO-related info. https://forum.muffingroup.com/betheme/uploads/043/OFETPDEJAUVG.png And you are in the correct place (this forum) if you want to report issues. Best regards
  • Sorry, but we haven't received any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the …
  • Can you provide more details on how to reproduce this problem, please? What steps did you proceed when the error appeared? Best regards
  • If you check these two options: https://forum.muffingroup.com/betheme/uploads/115/PJNJFNGJ31QZ.png It will take its font size and color from the H1 tag. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • When you open Theme options and save them, everything should go back to normal. When you do that, please let me know if it worked. Best regards
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • Hi @phanbdm, Please try the following CSS code: @media only screen and (max-width: 767px){  #Top_bar{    top: 0!important;  } } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Icons colors are taken from Betheme -> Theme options -> Colors -> Header -> Tob Bar Right icon color. https://forum.muffingroup.com/betheme/uploads/649/XF5OFH9ATUIH.png Best regards
  • I tried to log in to your WP dashboard, but the credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/236/V0C75J73LRQI.png Please resend them, but ensure that they are working correctly. Also, I noticed that I have not …
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Best regards
  • 1) If you want to remove the logo completely, please use the following CSS code: #Top_bar .logo{  display: none; } 2) Favicon can be changed in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/622…
  • Hi, How did you move your website to live domain? Did you use some plugin for that? Do you still have your website on localhost? Best regards
  • Hi, Is it a whole code that should be placed on the website? Can you send it here, please? Thanks
  • Hi, We changed the Muffin Builder name to BeBuilder. It is still the same builder, so you should click on the Edit with BeBuilder button. Best regards
  • Hi, 1) Edit your page with BeBuilder, and in the Page Options, change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/223/NOY1VPXVJ327.png When you do that, you can uninstall the Slider Revolution and place this im…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, You can remove that in Betheme -> Theme options -> Header & Subheader -> Subheader, by checking the Page Title. https://forum.muffingroup.com/betheme/uploads/108/BG8P05CMFXS1.png Best regards
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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