Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,658
Last Active
Roles
Moderator

Comments

  • 1) You must adjust the view for the laptop and tablet view. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ 2) You must inspect the page source, select the list on which you d…
    in Toogle Text Aligment Comment by Phil February 2024
  • 1) Please go to Betheme -> Theme options -> Responsive -> General, upload, and use the logo with a smaller resolution. https://forum.muffingroup.com/betheme/uploads/331/CUQUILEQYZNZ.png 2) In Betheme -> Theme options -> Responsive -&g…
    in I need help Comment by Phil February 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in Count down timer not working Comment by Phil February 2024
  • Hi, I am happy to see that you found the solution to your problem. Regarding the child theme, you can read more under the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
    in The uploaded file exceeds the upload_max_filesize directive in php.ini Comment by Phil February 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Templates have been disabled Comment by Phil February 2024
  • Hi, Are you sure that you placed, and closed <a> tag properly? I have checked that, and it works correctly for me. https://forum.muffingroup.com/betheme/uploads/243/7504NY47ZSYU.png https://forum.muffingroup.com/betheme/uploads/253/6DEZGVUIMVS…
    in Link in FAQ Comment by Phil February 2024
  • Hi, What you ask for requires file customization, with which we do not provide support. Also, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy  So, if you want to modify files and don't know ho…
    in custom taxonomy page template Comment by Phil February 2024
  • Hi, You are using a tool for deregistering and checking registered licenses. As the new license is not registered anywhere yet, you will receive this message. If you want to register it, see the following link: https://support.muffingroup.com/docume…
    in Purchase code and Envato username not works Comment by Phil February 2024
  • Hi, You can create two galleries with responsive visibility options set to have one visible on desktop and a second on mobile. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Different Gallery in desktop and mobile Comment by Phil February 2024
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in "hh2" in blog BeBuilder element Comment by Phil February 2024
  • For that, you would have to use the iframe. https://www.w3schools.com/tags/tag_iframe.ASP You can put it in Plain text or HTML elements. Best regards
    in Permalink for ALL pages Comment by Phil February 2024
  • Please use this dynamic data {postmeta:blog-content-header}. Best regards
    in Custom fields Comment by Phil February 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Wishlist & Quick View Product List Not Showing Comment by Phil February 2024
  • Hi, You can enable catalogue mode in Betheme -> Theme options -> Shop -> General, create a custom product template, and put a contact form instead of add to cart button. https://forum.muffingroup.com/betheme/uploads/458/MM5D2NJOEC44.png htt…
    in Order form Comment by Phil February 2024
  • Edit the checkout page with the regular edit option, not BeBuilder. https://forum.muffingroup.com/betheme/uploads/295/XW77AQFRYGRA.png Best regards
    in Editing Checkout fields Comment by Phil February 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Can't do anything on Shop archive builder. Comment by Phil February 2024
  • Please do not share your login credentials on the forum, as others can see them. Anyway, the credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/474/V97FM20JANU2.png Please send a private message through the contact f…
    in Theme option not working Comment by Phil February 2024
  • Hi, Please try the following CSS code: .slider_pagination a{  margin: 4px 8px; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. We will also implement this fix in the upcoming update, so after update you can remove…
    in Error in smartphone display Comment by Phil February 2024
  • It seems to be a cache problem as when logged in, the mega menu displays correctly on all browsers. I tried to clear the WP Rocket cache, but it was not it, so I assume that you have some caching tool on your server. If you are not sure about that, …
    in mega menu (template) not showing up in safari Comment by Phil February 2024
  • We received your message, and WP dashboard access works, but FTP access does not. Please send another message with FTP access, but ensure that it works properly. Thanks
    in Blog display problems Comment by Phil February 2024
  • In correct-form1 you can see the correct form of the tabs. In the correct-form2 you can see that the unavailable options are unclockable whilst in the wrong-form2 i can click them and it pops a error message. Alright, so I understood you correctly p…
    in Variations in products Comment by Phil February 2024
  • Hi, Please install this plugin: https://wordpress.org/plugins/classic-widgets/, and you should not see these errors anymore. This demo was built before WP changed the widgets, and this plugin brings back previous ones. Best regards
    in Footer widgets errors Comment by Phil February 2024
  • You can use Query Loops for that. https://forum.muffingroup.com/betheme/uploads/140/H2YLYFZI6M7K.png https://www.youtube.com/watch?v=maE0FuFIhjQ&amp;list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Permalink for ALL pages Comment by Phil February 2024
  • Sorry, but we haven't received any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required …
    in Theme option not working Comment by Phil February 2024
  • As I mentioned, Elementor does not offer a border radius for the Slider Revolution element. Regarding width, did you try decreasing container width? Best regards
    in It is smaller than in demo Comment by Phil February 2024
  • Indeed, I could misunderstand you. However, I am not sure what you refer to at the moment. Can you attach screenshots showing what you are talking about, please? Thanks
    in Variations in products Comment by Phil February 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Blog display problems Comment by Phil February 2024
  • Sorry, but I do not understand what you are talking about. If you are new to Betheme and want to learn more about it, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. Tutorial Videos: https://support…
    in Recommended way to structure data? Comment by Phil February 2024
  • We do not have any other customization options, but if you explain which display exactly you want to achieve, I might suggest some solution/workaround. Best regards
    in Language switcher Comment by Phil February 2024
  • You are welcome. If you have any other questions or problems, feel free to ask. Best regards
    in Pb with global width Comment by Phil February 2024
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.