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Phil

Phil

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Phil
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  • Hi, You can use a Query loop to imitate menu items. In the wrap with Query loop enabled, put an element e.g. heading with title and permalink dynamic data. https://forum.muffingroup.com/betheme/uploads/506/3RJUVP9IC98R.png https://forum.muffingroup.…
    in Programatically Show Subcategories Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Addons, and change the Container Content Width option to Theme Options > Global > Site width. https://forum.muffingroup.com/betheme/uploads/868/NXSAF1ZZQCXM.png Best…
    in Creative Open Header problem Comment by Phil January 2024
  • Hi, It works like any other contact form made with Contact Form 7. If you want to change its fields, you need to edit this contact form: https://forum.muffingroup.com/betheme/uploads/385/4DVFRFHI4KUM.png If you want to adjust its appearance, you can…
    in Configure the fiels of contact form 7 Comment by Phil January 2024
  • It is more like WP's new features. If WP does not see any widgets used on a website, it hides the whole widgets area, and most of our new pre-built websites do not have widgets. Widgets were previously used for the footer, but we do not put anything…
    in Portfolio widgets Comment by Phil January 2024
  • Hi, 1) In the "#" place, you should put a whole link to the page you want. It should look like this: [button title="Contact us for more info" link="https://linktoyourwebsite.com/contact" large="1"]. 2) Sorry, …
    in Minor issues to fix Comment by Phil January 2024
  • Hi, It is becasue of these two elements: https://forum.muffingroup.com/betheme/uploads/233/XZUYG6Z9PXCK.png They extend the table width and break the layout. You can try the following CSS code to correct that: @media only screen and (max-width: 767p…
    in WooComerce spacing mobile Comment by Phil January 2024
  • You had a custom height set for the Portfolio element to 215px, which was causing this issue. I have changed it to default, and it works correctly now. https://forum.muffingroup.com/betheme/uploads/322/ZF0WPWIB3K9G.png Best regards
    in portfolio items are not displaying Comment by Phil January 2024
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Global section styles not coming over Comment by Phil January 2024
  • No, it will not affect the loading because when you use the option to hide the content, it is not pulled to the live site (when you inspect the website source, you will notice that the WP editor content is not there). Best regards
    in Yoast SEO detect no word in post Comment by Phil January 2024
  • The width field in the Style tab never had Default or Custom options. Probably, you confuse it with the Width in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/319/61FDL11APSM8.png Best regards
    in After Update - Front Page Issues Comment by Phil January 2024
  • Hi, Probably, a cache holds your translation. Please go to Theme options -> Shop -> Addons, change the option type to any other than the one you have currently, save changes, change these options back to what you have previously, and save chan…
    in the translation for fake sales notification does not work Comment by Phil January 2024
  • The following option in W3 Total Cache caused this: https://forum.muffingroup.com/betheme/uploads/389/JGTCA2HCF4C7.png After I disabled it, the footer styles load correctly. The styles for the footer are loaded from a file, and when it was hosted in…
    in Footer dosen't show same on BeBuilder and site preview Comment by Phil January 2024
  • Image sizes in product layouts from theme options are pre-defined. You can create a custom product template if you want a smaller size. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-single-product/ Best regar…
    in Resize image on a single product Comment by Phil January 2024
  • Hi, I do not want to misunderstand you. Do you mean related products?: https://forum.muffingroup.com/betheme/uploads/616/0N6EE8JXJYFE.png Best regards
    in Display 2 products mobile version Comment by Phil January 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Cant edit any templates Comment by Phil January 2024
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, go to Betheme -> Theme options -> Global -> Advanced, and ensure that you did not disable Animate digits. https://forum.muffingroup.com/bet…
    in use ELEMENTOR on prebuilt website 3D Comment by Phil January 2024
  • We have made some modifications to your website. Please check it out now. Best regards
    in BeBuilder crashes on wordpress.com-site Comment by Phil January 2024
  • Hi, Live search will not work with Elementor's custom search page. If you want to use the live search, you must disable the Elementor custom page. We currently do not have a search page builder, but we have it on our to-do list. Now, all settings fo…
    in Search Results only showing product category Comment by Phil January 2024
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
    in Footer dosen't show same on BeBuilder and site preview Comment by Phil January 2024
  • Do you have some caching plugin? Can you check if the problem persists if you disable it for a while? Best regards
    in Problem with duplicated images using BeBuilder Comment by Phil January 2024
  • It can be done with a custom CSS code. If you send a link to your website I can help you write it. Best regards
    in Background Image fixed on mobile Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Search -> Page, and there you can hide it. https://forum.muffingroup.com/betheme/uploads/124/0O939UVH1SQF.png Best regards
    in How to Remove Author and Date Information Comment by Phil January 2024
  • If you create a custom portfolio archive template, you can put all the ACF custom data you need by following the video I sent you in the previous message. https://forum.muffingroup.com/betheme/uploads/740/72U04MHB3OUJ.png https://forum.muffingroup.c…
    in Shortcodes + ACF Data not showing up in Portfolio Excerpts Comment by Phil January 2024
  • Sorry, it seems that my previous message was sent incompletely. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf In the query loop, when you put the image element, choose …
    in logo position Comment by Phil January 2024
  • I followed the steps I described to you before. Opened the home page, added a sidebar element, chose your sidebar there, went to WP customize -> widgets, added a widget to the sidebar element on the home page, and removed this element from your h…
    in Portfolio widgets Comment by Phil January 2024
  • Hello, Please check the following link. There, you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…
    in Problem in loading time Comment by Phil January 2024
  • Hi, A JS grays out attributes, and there is no setting to modify its visual appearance. If you would like to change this, you must modify theme files, but we do not provide help with such customization. Best regards
    in How to place a cross over an out-of-stock attribute? Comment by Phil January 2024
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Polylang Language Switcher in Header Menu Comment by Phil January 2024
  • These icons are from Font awesome, and when you disable it in Theme options -> Perfomence, they disappear. I have activated it, and they are back: https://forum.muffingroup.com/betheme/uploads/900/R8LBKV96SEIH.png https://forum.muffingroup.com/be…
    in text attribute windows are dark Comment by Phil January 2024
  • Hi, Please go to Betheme -> Theme options -> Global -> Advanced, and there you can change the Content display order. https://forum.muffingroup.com/betheme/uploads/782/CNT68BRC4PFZ.png Best regards
    in bebuilder and wp product contents order change on woocommerce single product page? Comment by Phil January 2024
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