Phil
Phil
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- Phil
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Comments
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Hi, 1) Please send screenshots showing how you set the sidebar. 2) Please ensure you did not disable the Feature Image display in Theme options -> Blog & Portfolio -> Blog or in the post options. Thanks
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1) This setting was introduced a couple of versions ago but is disabled by default. 2) Can you attach a link to this page and a screenshot showing your problem, please? Thanks
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Hi, Did you try contacting your hosting provider regarding this? From the error message, it seems it is related to server configuration and has nothing to do with Betheme. Best regards
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Hi, It is a Slider Revolution. If you want to see how it was made, you can download it, and check its construction. https://support.muffingroup.com/faq/how-to-install-demo-sliders-using-revolution-slider/ Best regards
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You must do it in the same way as in the first video tutorial I have sent you. https://forum.muffingroup.com/betheme/uploads/502/SZZSD3C3CYJ7.png Best regards
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You are checking the wrong width. The screenshot with your issue shows an 810px width, but the Slider Revolution tablet width starts below 777px. What you must edit and adjust is the Notebook width. https://forum.muffingroup.com/betheme/uploads/536/…
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Positioning does not affect the parallax background. You must adjust the image proportions to fulfill your needs. The "jump" is because parallax is based on the JS, so it has to load and calculate the image position. Before that, the image…
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Alright, now the access you sent is working, and we corrected that. Can you confirm that, please? Thanks
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You must use the Product Categories widget in the WooCommerce | Plugin widget area. https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
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Sorry, but the login credentials you sent are not working, and you did not attach your license key. https://forum.muffingroup.com/betheme/uploads/515/75A5BGYSC2Z0.png Please send another message with complete and working data. Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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You had the "Use as related" option enabled, and it was causing this issue. https://forum.muffingroup.com/betheme/uploads/170/9DYTXOOM6NS6.png I disabled it, and it works correctly now. Best regards
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Hi, 1) Options in Theme options do not affect headers made with the Header Builder. 2) Edit your header template, and in the Header options, set the Position to Absolute and Body offset for header to No. https://forum.muffingroup.com/betheme/uploads…
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Did you edit your Heade/Footer template and click the update button? Did not conditions popup appear? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net…
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Hey @milanr7, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/247047#Comment_247047 You can find an explanation in the link I have sent you. ? https://forum.muffingroup.com/betheme/discussion/comment/247051#Comment_247051 Sorry, my bad. You can find this…
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Hi @redmarvanderwoert, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is…
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If the image is smaller, then nothing will happen. If it is larger, it will be cut down to the size you set in theme options. The difference between Archives and Single Blog/Portfolio is that the first refers to images you see in archive pages (blog…
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Are you sure that the password that you sent is correct for this account? https://forum.muffingroup.com/betheme/uploads/898/G6UMMHM0RNKL.png Can you please send another private message with verified credentials? Thanks!
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Hi, The "pink box" indicates that this wrap is a nested wrap. See the following video tutorial: https://youtu.be/bap9lt2prYU?si=mvm8kTQFEPcIJtsW&t=508 Best regards
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Indeed, we do not have such an option. You must do the workaround I described in my previous message. Best regards
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Hi, Sorry, but I quite do not understand. On the first screenshot, you show Slider Revolution, but on the second you show testimonials. I am a little confused. Can you explain your issue in more detail, please? Thanks
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Hi, You can use Elementor on that pre-built website, but it does not have its Elementor version, so you would have to recreate the whole layout. Best regards
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I have changed the background-size to cover. https://forum.muffingroup.com/betheme/uploads/703/RIB24L3CI8Z6.png Please check it now. Best regards
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It is a section background video, and you should find it in the deprecated settings. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Try the following CSS code: @media only screen and (max-width:767px){ #Subheader h1{ font-size: 25px!important; line-height: 1.2em!important; } } Best regards
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I deregistered the license key through Betheme -> Dashboard and registered it again, and everything works. Best regards
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Hi, Happy to see that you found the solution. Is there anything else I can help you with? Best regards
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Checked that, and it works. https://forum.muffingroup.com/betheme/uploads/809/5RJB2QNZCM1O.png Are you sure that you import this pre-built website? Best regards