Phil
Phil
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- Phil
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Comments
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Hi, Add an image to a section with the Full Width option enabled and an image with the Stretch option set to Yes. https://forum.muffingroup.com/betheme/uploads/173/0EJYNBN6EQW7.png https://forum.muffingroup.com/betheme/uploads/250/ZM21JZQSXPHA.png B…
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Hi, It might be related to the ModSecurity active on your server. To be sure, I need you to contact your hosting provider and ask if ModSecurity is active, and if it is, disable it for a while. When it will be disabled, try to edit your pages and se…
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Hi, I cannot recommend any plugins other than the ones we support. You can find a list here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Good that you found what was causing that and thanks for letting us know. If you have any other questions or problems, feel free to ask. Best regards
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This could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest…
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It's great to see that you resolved it. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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So now, pre-built sections import correctly? Best regards
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Hi, Firstly, remove the sidebar you created and add a new one with a different name e.g. MyPortfolioSidebar. Sidebars should not have names like Blog, Shop, or Portfolio. Then, when you add your sidebar, you should see it in Appearance -> Widgets…
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Can you tell me which page you have problems with? I checked all of them, and they seem to work correctly. Thanks
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It was because of Wordfence. I fixed it as described in the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ I removed the code you provided because I do not know where you want to place it exactly. Be…
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I tried to log into your website, but the login credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/860/VHDKHJ7VEWAQ.png Did you check if the login credentials work before sending them? Best regards
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Hi, The mega menu does not work in the sidebar menu. You need to create a separate menu for a sidebar menu. You can also use the Sidebar Menu builder to customize its layout. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-head…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, Are you checking that on iPhone? The iOS does not support fixed background position, so it might be the reason why it does not work for you. Best regards
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Hi, Can you tell me where you would like to display it, and how it should look, please? Do you have an example of that? Best regards
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Which video are you following? Are you sure that you watched it carefully? Best regards
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Hi, If the shop does not have the template created, then it will not be editable, and all settings will come from theme options. If you want to customize the shop page, you must create a template for it: https://support.muffingroup.com/video-tutoria…
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Hi, In the button settings, you need to add a simple link with URL to you video: https://forum.muffingroup.com/betheme/uploads/001/6RLV8PABK874.png And in the Attribute options, you must add the class "prettyphoto": https://forum.muffingro…
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Hi, Good to see that you handled it. Is there anything else I can help you with? Best regards
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Hello, Sorry, but we provide support on this forum in English only. Please rewrite your message to English. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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It was because there were no widgets in the widgets area. I had to create a new sidebar through theme options, add it to a page, and add the widget to this sidebar through WP customizer. Best regards
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Hi, Do you still have access to the staging domain? If yes, please try to migrate your website again with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ We used it many times and never had a problem after migrating the website with…
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Hey, Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …