Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
7,984
Last Active
Roles
Moderator

Comments

  • We must investigate it deeper. Can you send FTP access, please? Do it as you did with the WP dashboard access. Thanks
    in Blog Comment by Phil December 2023
  • Hi, Currently, there is no option to exclude images in Icon Box, but I passed it to the dev team, and we will add this feature in upcoming updates. Best regards
    in No lazy load for Icon Box images Comment by Phil December 2023
  • Hi, You used a custom Offset Positioning option for wrap and probably did not set it for mobile display. Example: https://forum.muffingroup.com/betheme/uploads/460/YDZ2WQRSP333.png https://forum.muffingroup.com/betheme/uploads/356/0LLXIP6SQCIK.png Y…
    in Responsive doesn't work properly. Comment by Phil December 2023
  • Hi, Do you maybe use the option to cache fonts locally in Betheme -> Theme options -> Performance? If yes, did you try re-downloading this font? Also, did you check the appropriate font weights? https://forum.muffingroup.com/betheme/uploads/07…
    in Inter font looks different than in Google preview Comment by Phil December 2023
  • Hi, Your header template does not have a body offset, and it overlaps the page content. Edit your header template, set the Body offset for header to Yes, and the display will be correct. https://forum.muffingroup.com/betheme/uploads/212/B5UQCPLTA3TD…
    in Running into a bug with pages getting post headers Comment by Phil December 2023
  • Hi, Sorry, but I quite do not understand. Your message looks more like a statement, not a question. If you want to use WordPress classic editor, then you can use it. Can you explain in more detail what your problem is, please? Thanks
    in Simple Wordpress editor Comment by Phil December 2023
  • Hi, You can use our Responsive options. See the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in different images on mobile and desktop Comment by Phil December 2023
  • Hi, If you disable BeBuilder for other roles but Administrator, then users with these roles will be able to use only main WP editor. However, BeBuilder shortcodes will work there, but they will not be part of the BeBuilder content. Best regards
    in BeBuilder Comment by Phil December 2023
  • Hi, Can you explain in more detial how you want to edit it? Are you aware that we do not have checkout builder, and it comes from the Woocommerce? We only add some CSS styling on what is provided by the WooCommerce. Best regards
    in checkout Comment by Phil December 2023
  • Hi, Testimonials do not work like Portfolio and do not have filters available. Categories for testimonials are for choosing them in the Testimonials element. https://forum.muffingroup.com/betheme/uploads/825/0JR2QRYGH6LT.png Best regards
    in Testimonial Categories Not Displaying Comment by Phil December 2023
  • As I said in my previous message, a new license will not change anything. Files are the same. Anyway, I reopened your website and opened the "disabled plugins" header template, and it loads correctly. https://forum.muffingroup.com/betheme/…
    in BeBuilder 'Page Does Not Exist' Comment by Phil December 2023
  • Hi, You can install some SEO plugins like YOAST, and then you will be able to get the XML for Google. Best regards
    in XML sitemap Comment by Phil December 2023
  • Clear this field completely: https://forum.muffingroup.com/betheme/uploads/663/NA70LWG9AIOU.png then all posts should be displayed. Best regards
    in Blog Comment by Phil December 2023
  • Happy I could help. Please let me know if I can assist you with anything else. Happy New Year
    in offer slider image cannot be set to cover Comment by Phil December 2023
  • 1) You should choose one builder and stick to it while creating your pages. Mixing two builders on one page can cause unpredictable problems. Also, when you build a page with one builder, you cannot edit it with another. 2) Please send us the WordPr…
    in BeBuilder vs WPBakery Page Builder & Logo dimensions Comment by Phil December 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
    in Sticky wraps don't work on some of the template pages Comment by Phil December 2023
  • Sorry, I could not answer you because of the holidays. It was not related to the server. In the permalink structure, you inserted this: https://forum.muffingroup.com/betheme/uploads/580/VRZW8I1X8WZX.png It was causing this issue. I changed the perma…
    in Can't edit templates Comment by Phil December 2023
  • Hi, You have many HTML errors on your website. https://forum.muffingroup.com/betheme/uploads/668/WH0LPU24V0CM.png It means that you have some HTML tags that are not closed or placed incorrectly. Please check all places where you used HTML and ensure…
    in Display Issue with BE Builder Feature List on Desktop Browsers Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Single Post Template - Not editable Comment by Phil December 2023
  • Hi, Please go to WooCommerce -> Settings -> Accounts & Privacy, and check the option "Allow customers to create an account on the "My account" page". https://forum.muffingroup.com/betheme/uploads/107/UDF5JD4VLYA8.png Be…
    in Where is the Sing In section or page? Comment by Phil December 2023
  • Hi, You can use custom Attribute Swatches to achieve that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
    in Product Variations Comment by Phil December 2023
  • Hi, You can use the ACF plugin for that. Create a custom template, and include custom fields made with ACF into the template. https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ https://support.muffingrou…
    in Metabox on product pages Comment by Phil December 2023
  • Hi, You set up custom widths for wraps in many places, causing incorrect layout. Example: https://forum.muffingroup.com/betheme/uploads/191/ZRGKB6TGPGIT.png That is why the display is incorrect and going off-screen. You must edit it and change it to…
    in Responsive on mobile it is not working correctly Comment by Phil December 2023
  • Happy to see that you handled it. Sorry that the explanation was not clear enough for you, most people do not have problems with that, but I will try to make it more simple and easy to follow. Best regards
    in Cannot add any Pre-Built sections. Comment by Phil December 2023
  • Hi, 1) Sorry, but I quite do not understand this question. Can you explain more about what you want to achieve, please? 2) Your website have "under construction" enabled. Can you disable it so I can check the logo, please? https://forum.mu…
    in BeBuilder vs WPBakery Page Builder & Logo dimensions Comment by Phil December 2023
  • Hi, You must assign these templates to the entire site with the conditions. https://forum.muffingroup.com/betheme/uploads/859/N93YD8HN90N7.png Best regards
    in Default Header or Footer Template Comment by Phil December 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Deregister licence key Comment by Phil December 2023
  • Hi, You can use the Query Loops for that. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Small grid not available - How to add? Comment by Phil December 2023
  • What about the rest of my questions? You did not answer to all of them. A new license will not change anything because it is all the same betheme with the same files. I assume that it might be related to ModSecurity, as recently we discovered some i…
    in BeBuilder 'Page Does Not Exist' Comment by Phil December 2023
  • Hi, I checked your website, and the offer slider works correctly. https://forum.muffingroup.com/betheme/uploads/286/W2LITGHSHWC5.png Did you handle this in the meantime, or are there any extra steps to reproduce this issue? Best regards
    in Offer Slider Thumb Comment by Phil December 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.