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Phil

Phil

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Phil
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  • Hi, There is no option for that. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Loop Builder Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
    in Url with anchor Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Theme upgrade problems. Comment by Phil December 2023
  • Hi, Go to your media library click on the image, and in the URL you will find the ID of the image. https://forum.muffingroup.com/betheme/uploads/198/ITSU26C21PGP.png Best regards
    in How to get & add images ids in gallery shortcode Comment by Phil December 2023
  • I have contacted the dev team, and they told me that with a standard header from theme options, the logo will not have width and height assigned. You would have to recreate your header with the header builder. https://support.muffingroup.com/video-t…
    in very bad Cumulative Layout Shift Comment by Phil December 2023
  • Try to use the following plugin: https://forum.muffingroup.com/betheme/uploads/466/8SQ3M5XO5Q67.zip It forces the deregistering of the license key. You must only install and activate it, and it should do the job. After this process, remove this plug…
    in CANT DEREGISTER AT ALL Comment by Phil December 2023
  • Hi, Sorry, but I quite do not understand what certificate you are referring to. Can you explain that in more detail, please? Best regards
    in Certificate of Residence Comment by Phil December 2023
  • Sorry that you felt that way, but we did not lie anywhere. This is just a presentation of possibilities. If you want to to use this layout, you can recreate it. Best regards
    in Mega menu layout Comment by Phil December 2023
  • We have corrected the warning from the page you mentioned in the first message. https://forum.muffingroup.com/betheme/uploads/828/JV41E15NPAU8.png We will check this new one as well. Best regards
    in Error "Array string conversion ... " Comment by Phil December 2023
  • I received your message, but I cannot access the dashboard. https://forum.muffingroup.com/betheme/uploads/286/LAFMR3UAM6PN.png Did you change the dashboard URL? If it is a regional restriction, I am connecting from Poland. Best regards
    in problems with my website: albertespinola.es When I navigate with the phone it stays locked and I ha Comment by Phil December 2023
  • 1) Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to t…
    in RE: Critical Error and Update Fail Comment by Phil December 2023
  • Hi, Your website is password-protected. Can you send credentials to it, please? If you do not want to share it publicly, please please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/m…
    in Demo Comment by Phil December 2023
  • Hi, Can you attach a screenshot showing your problem, please? I do not want to misunderstand you. Thanks
    in Google Fonts appear as "Arial" Comment by Phil December 2023
  • Hi, There is no option to make two rows of client sliders to move in opposite directions. They can only move in one direction (to the right). Best regards
    in Clients Slider Customization Comment by Phil December 2023
  • Hi, You can use the Footer Builder, and hide sections for different devices. https://support.muffingroup.com/video-tutorials/footer-builder/ https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in Footer display on different screen sizes Comment by Phil December 2023
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Header position Comment by Phil December 2023
  • See this video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
    in Filters Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Sticky wraps don't work on some of the template pages Comment by Phil December 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Can't edit templates Comment by Phil December 2023
  • Sorry, but I do not understand Spanish, but from what Google Translate gave me I assume that you handled your problem. If you have any other questions or problems, please let me know. Best regards
    in Remove Slider Revolution Comment by Phil December 2023
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Image and Text overlap in device widths 540px-767px Comment by Phil December 2023
  • Hello, 1) You can active tab color globally for all FAQ elements in Betheme -> Theme options -> Colors -> Elements. https://forum.muffingroup.com/betheme/uploads/113/0KNLG7R3QCL7.png 2) Links colors can be changed in Betheme -> Theme opt…
    in Colours in FAQ section Comment by Phil December 2023
  • Please change the header style in Betheme -> Theme options -> Header & Subheader -> Header to Classic, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/821/F3Q8SPIERG8K.png Thanks
    in Mega Menu does not show Comment by Phil December 2023
  • 1) Currently, there is no option for that. However, it should work this way. I have passed it to the dev team, and we will correct it in upcoming updates. 2) In the query loop section settings under the style tab, set min height (adjust it for your …
    in Blog Comment by Phil December 2023
  • Hi, You can use the Header Builder and use the icon element. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ In the icon settings, you must choose the icon type (cart, checkout, my account, etc.). Best regards
    in Woocommerce shortcode: cart no items, cart total, buy now Comment by Phil December 2023
  • Sure. Please send access to your website, tell us on which page you have this problem and we will check that. Best regards
    in offer slider image cannot be set to cover Comment by Phil December 2023
  • Hi, This text is translated automatically based on the user/site language. If you check it with users in different languages, it will be translated into this language. Best regards
    in Cart translation Comment by Phil December 2023
  • 1) You can put another wrap above the query loop wrap and place the heading element inside of it. https://forum.muffingroup.com/betheme/uploads/403/TX5CV34B0S6D.png 2) Edit the wrap, and in the Advanced -> Animation, you can set up the animation …
    in How to create this type of arrows. Plz support Comment by Phil December 2023
  • We have updated this tool there. Please check it again now. Thanks
    in blogger2 single post Comment by Phil December 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/246440#Comment_246440 If before the update, when we introduced the laptop breakpoint, you had sections that were hidden desktop, then after the update, they would be visible on the laptop, cau…
    in Responsive show's mobile content on laptop Comment by Phil December 2023
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