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Phil

Phil

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Phil
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  • Hi, You have set this attribute to color Type. If you want to display an image there, you should change this type to Image instead. https://forum.muffingroup.com/betheme/uploads/475/DMA9ZRDQ63YL.png Anyway, the color and image selection you can see …
    in Woocommerce image attribute not showing, 404 error appears Comment by Phil December 2023
  • Every layer in Slider Revolution has its own settings for the visibility in the Layer options: https://forum.muffingroup.com/betheme/uploads/587/F529HKUFIO5K.png With it, you can define if the layer should be displayed on particular resolutions. Be…
    in Mobile Version hides images Comment by Phil December 2023
  • Hi, You must set the popup Display trigger to On start, with Display rules Everytime, and assign this popup in the page options of the home page. https://forum.muffingroup.com/betheme/uploads/097/R0KWQUXZMNJD.png https://forum.muffingroup.com/bethem…
    in Pop Up Comment by Phil December 2023
  • I can see that you are on the right track. You should use a Heading, Column Text, Icon Boxes, and two Button elements on the left wrap. https://forum.muffingroup.com/betheme/uploads/833/HX74CMQTPLH7.png Best regards
    in How do I make this with bebuilder !! Comment by Phil December 2023
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Stage and Test Site Comment by Phil December 2023
  • Works on Chrome for me as well. https://forum.muffingroup.com/betheme/uploads/546/EUTCSE9ZLNRN.png As I mentioned, it might be caused by one of the browser extensions. Check if the same thing happens in incognito mode in Chrome or Brave. Best regar…
    in How to change social media links? Comment by Phil December 2023
  • Hi, Do you use the Blog and Post custom template? Did you ensure that the Subheader is not disabled there? If you do not use such templates or it is not hidden in them, please send us the WordPress dashboard access privately thru the contact form, w…
    in Blog and post category pages missing Subheader Comment by Phil December 2023
  • Try the following CSS code: .ui-datepicker .ui-datepicker-header .ui-datepicker-title select{  background: #fff; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Double arrows in date selectors Comment by Phil December 2023
  • Did you apply the recommended setting in the performance tab? Beyond the settings that are applied, you can also disable Entrance animations and Font Awesome. Also, at the bottom, the performance settings enable the Cache assets option. https://foru…
    in Concerns Regarding Low PageSpeed Results After Purchasing Betheme Comment by Phil December 2023
  • Hi, It seems that you have a blank page template enabled for that page. Edit it, and ensure that it is not selected. https://forum.muffingroup.com/betheme/uploads/500/XNFTFWSU1YHH.png If it is, change it to the Default template. Best regards
    in Header and footer not showing up on new page? Comment by Phil December 2023
  • Please leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will consider your idea. Best regards
    in SingePage template + products Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Issue with mobile scrolling Comment by Phil December 2023
  • Please check if the same thing happens when you open your website on another browser. https://forum.muffingroup.com/betheme/uploads/730/GKN3XATZWRQI.png Maybe one of your browser extensions causes it. Best regards
    in How to change social media links? Comment by Phil December 2023
  • Hey, I received your private message, but the login credentials you sent do not work, unfortunately. https://forum.muffingroup.com/betheme/uploads/726/S4PU20KGH09K.png Can you please send another message with the correct credentials, please? FTP acc…
    in Button not saving on imported sites or imported pages. Comment by Phil December 2023
  • Hi, Did you check the Settings -> Reading tab? https://forum.muffingroup.com/betheme/uploads/397/TW29M7IHTF07.png Do not you see an option to choose the home page there? Best regards
    in Change the home page after update Comment by Phil December 2023
  • Yes, that is correct. I just installed WooCommerce on a clean website to check that, and with the newest version, WooCommerce puts new blocks instead of previous shortcodes by default. Best regards
    in using shortcode on Checkout pages Comment by Phil December 2023
  • Hi, Please see this link: https://support.muffingroup.com/faq/error-404-in-templates/ Follow the steps from there and check if the problem persists. You can also go to WooCommerce settings and resave the main shop page. Best regards
    in Product template broke when i imported products Comment by Phil December 2023
  • Hi @osroot, It might not be exactly the same issue. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be…
    in Can not update content, Circle spin Comment by Phil December 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in New Installation issues Comment by Phil December 2023
  • You have # in the social icons fields: https://forum.muffingroup.com/betheme/uploads/985/CLNSYXCBS60I.png Remove them, and the icons will disappear. Best regards
    in How to change social media links? Comment by Phil December 2023
  • Hi, Do you mean the image with PC, Xbox, and PS? I can see it on mobile and tablet: https://forum.muffingroup.com/betheme/uploads/880/3H2SIV4B8Z5T.png Did you handle it? Best regards
    in Mobile Version hides images Comment by Phil December 2023
  • We are reading this topic, but we are filtering all requests to matter if they are easy to implement, crucial, possible to implement, etc. Also, we are working on other features and fixes for new updates. I can assure you that we consider what you w…
    in Add filter in class-mfn-builder-woo-helper.php Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> General, and there you can disable these icons. https://forum.muffingroup.com/betheme/uploads/342/II13B3JZ9PB5.png Best regards
    in Top Right Bar Comment by Phil December 2023
  • Hi, You can use one of the forms plugins we support e.g. Contact Form 7. https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
    in Subscribe to newsletter Comment by Phil December 2023
  • 1) There is no Contact Form element in BeBuiler yet. You must put the form shortcode in the Plain Text element with the shortcode parser enabled. 2) You put the popup ID in the wrong place. Do not put it in a link field but in the Poup ID field (you…
    in Pop up Form - no widgets for this? Comment by Phil December 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privat…
    in Bebuilder showing page broken when editing Comment by Phil December 2023
  • Thanks for the clarification. In that case, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the …
    in Homepage Shows White Screen of Death Comment by Phil December 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Double arrows in date selectors Comment by Phil December 2023
  • Go to Settings -> Permalinks, and change the structure to Post name. https://forum.muffingroup.com/betheme/uploads/942/6YKWWPXF66IV.png Best regards
    in Changing Page URLs Comment by Phil December 2023
  • Please check it again. If you still see version 7.1, you can reinstall the WPBakery and version 7.3 should be in use. Best regards
    in Just Updated to latest version of BETheme, but the included Visual Composer is only 7.1 Comment by Phil December 2023
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