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Phil

Phil

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Phil
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  • You must use the Sidebar Menu Builder to create a vertical header, but there is no option to add Mega Menu. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Mega menu works only with a horizontal header made with…
    in Mega Menu does not show Comment by Phil December 2023
  • Hi, You can use the license key you purchased on the staging domain if it follows an appropriate pattern. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Staging License Comment by Phil December 2023
  • Hi, Did you try disabling plugins to see if none of them causes it? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
    in BeBuilder not loading anymore Comment by Phil December 2023
  • I thought that you used Header Builder as I suggested, but I can see that you still have a standard header from theme options. Go to Betheme -> Theme options -> Responsive -> Header, and set the position there: https://forum.muffingroup.com…
    in How to hide menu in header Comment by Phil December 2023
  • Hi, Please go to Betheme -> Tools, and use the Laptop Breakpoint option. https://forum.muffingroup.com/betheme/uploads/725/WPBZT7ICHP4K.png Best regards
    in Responsive show's mobile content on laptop Comment by Phil December 2023
  • Sorry, I do not know what I mentioned custom CSS field, I meant Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/834/ZPKWZZ5VQUGF.png Best regards
    in Header Comment by Phil December 2023
  • You can ask your hosting provider to take a closer look at this matter. You can also consider changing the hosting. Unfortunately, we do not manage server configuration, so we cannot advise which setting, option, or tool might cause that. Best rega…
    in Can not update content, Circle spin Comment by Phil December 2023
  • Sorry, but I do not see any credentials in the private message: Can you send another message, please? Thanks
    in WP Rocket Cache Not Cleared on BeBuilder Save Comment by Phil December 2023
  • Hi, Are you using one of the header styles from the theme options? If yes, then if you remove links from Betheme -> Theme options -> Social, then they will disappear from the live website. Best regards
    in How to change social media links? Comment by Phil December 2023
  • I have reassigned arrows in the template, saved it, purged the cache, and the arrows appeared. https://forum.muffingroup.com/betheme/uploads/743/GO0Y4G54B0XX.png Best regards
    in Product image arrows not appearing Comment by Phil December 2023
  • I do not see these boxes. https://forum.muffingroup.com/betheme/uploads/352/9HYA33FDKE3I.png Do they appear on a particular product? Best regards
    in Show image thumbnails (triggered by attributes or such) on single product page Comment by Phil December 2023
  • The issue is somewhere on the server side. Files are not loading properly, and most of the functions do not work, including page save/update. https://forum.muffingroup.com/betheme/uploads/325/M8NP7S4UOQJK.png I would start by checking the certificat…
    in Can not update content, Circle spin Comment by Phil December 2023
  • I received your private message, but you attached a link to your website only with no WP or FTP access. Please resend a private message with all required data. Thanks
    in WP Rocket Cache Not Cleared on BeBuilder Save Comment by Phil December 2023
  • No, Slider Revolution is part of the bundled package and you can access it through your WP panel. https://forum.muffingroup.com/betheme/uploads/199/KLA7IBT36SA3.png Best regards
    in How to update the images in the sliding panel Comment by Phil December 2023
  • See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in Conacts sidebar Comment by Phil December 2023
  • 1) Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance befo…
    in Fira Sans semi-bold Comment by Phil December 2023
  • I just received access to your dashboard. However, when I checked your website, everything looked correct on the Edge browser. https://forum.muffingroup.com/betheme/uploads/738/3F8X200XO8EH.png Did you handle this in the meantime? Best regards
    in Cache problem Comment by Phil December 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in WP Rocket Cache Not Cleared on BeBuilder Save Comment by Phil December 2023
  • Hi, These are not widgets but widget areas. Widgets can be found under the button with the "plus" icon. https://forum.muffingroup.com/betheme/uploads/951/3HKCKWDQDQVC.png https://forum.muffingroup.com/betheme/uploads/076/0GGA9514M4SR.png Y…
    in All Widgets Locked Comment by Phil December 2023
  • Hi, The image from your screenshot is part of a slider made with Slider Revolution. So, to change it, you must edit the slider. https://www.sliderrevolution.com/manual/how-to-use-this-manual/ Best regards
    in How to update the images in the sliding panel Comment by Phil December 2023
  • Go to Betheme -> Theme options -> Responsive -> Header, and change the header height to zero. https://forum.muffingroup.com/betheme/uploads/643/WF2GFO64T76G.png Best regards
    in Mobile header is something wrong. Comment by Phil December 2023
  • You must add it in the Desc field. https://forum.muffingroup.com/betheme/uploads/820/3J9H5WWTMMLT.png Best regards
    in Conacts sidebar Comment by Phil December 2023
  • Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Blog doesn't work Comment by Phil December 2023
  • There is no setting for that. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in some bags and need help) Comment by Phil December 2023
  • Hi, I am happy that you found the culprit. Is there anything else I can help you with? Best regards
    in I updated and now i can't se my website Comment by Phil December 2023
  • Hi, Did you choose the Weight & Style you need in Betheme -> Theme options -> Fonts -> Family? https://forum.muffingroup.com/betheme/uploads/228/GOQM3EM3BMIG.png If you choose your fonts in theme options, then they will be globally assi…
    in Fira Sans semi-bold Comment by Phil December 2023
  • Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and there you can hide the breadcrumbs. https://forum.muffingroup.com/betheme/uploads/596/HO3IGKJX76Z9.png Best regards
    in how to disable/remove breadcrumbs on all default pages Comment by Phil December 2023
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Show image thumbnails (triggered by attributes or such) on single product page Comment by Phil December 2023
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
    in Product image arrows not appearing Comment by Phil December 2023
  • For the standard header (from theme options), you must uncheck the Tob Bar with the menu Transparency option in Betheme -> Theme options -> Custom CSS & JS -> CSS. For the header builder, you must set the body offset position to No in t…
    in Header Comment by Phil December 2023
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