Phil
Phil
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- Phil
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Comments
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I received your private message, but you did not attach a link to your website anywhere. Can you send it here, please? Thanks
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Sorry, but the FTP credentials you sent are not working. Please send another message with the host address, username, and password, and ensure that they work. Thanks
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It seems to be a problem with WooCommerce itself. I have changed theme to Twenty Twenty-One, and the text does not change then either: https://forum.muffingroup.com/betheme/uploads/981/W80HZCHO60M2.png Please contact WooCommerce support regarding th…
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We have received your message, and we are checking the root cause. As soon as we find out what might be causing this, I will let you know. Best regards
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Sometimes, a screenshot is enough, but in 99% of cases, we must check what element, construction, etc. you used on your live website. That is why you should always attach a link to your website. Try the following CSS code: .woocommerce .products ul,…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Edit the post, and change the template to Builder in the Post Options. https://forum.muffingroup.com/betheme/uploads/888/CDRYA09RJIGF.png Best regards
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Hello, It is an Action button, and its styles can be set in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/708/IN83R4DZ3L3Y.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privately thr…
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Hi, Sorry, but I do not have your login credentials. Are you sure that you have cart and checkout pages created with the appropriate shortcode in them and assigned in the WooCommerce settings? https://forum.muffingroup.com/betheme/uploads/957/BICUNL…
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Please turn off all of the plugins (except Slider Revolution), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard …
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There should be out of stock text even with a custom template. https://forum.muffingroup.com/betheme/uploads/611/O40Q3M5VHPR6.png Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://the…
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Hi, You would have to create separate sidebars for your categories and assign them in the custom shop archive templates. If you do not have custom shop archive templates, you will have to create them. https://support.muffingroup.com/video-tutorials/…
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I have refreshed your website about ten times. Do you not have any caching plugins active? Best regards
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Most likely it is problem related to what error message says. If you would like us to check it as well, we will need an access to your FTP. Best regards
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1) Your theme options works correctly for me: https://forum.muffingroup.com/betheme/uploads/354/52IR7HGKOZ4R.png Please check if the same thing happens when you open WP dashboard in a different browser. 2) I neither see this part under your footer: …
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Hi, Can you tell me the steps you proceed in the setup wizard? I want to try to replicate your issue in my environment. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Did you receive some response from WPBakery? Do you still need help with that? Best regards
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Hi, I received your message, but it contains only access to the website, and I need to check the WP dashboard. Please send login credentials to the WP dashboard, as you did with the previous message. Thanks
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You can achieve that by using dynamic data. It should look like this: {postmeta:FIELD_META_KEY}. Best regards
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Hi, It is a standard WooCommerce functionality. The same thing happens with another theme: https://forum.muffingroup.com/betheme/uploads/402/DLIEFTRNRKX9.png (Twenty Twenty-Three on screenshot) In that case, you should contact the WooCommerce suppor…
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1) I have corrected images on your website (used the regeneration option). Please check it. 2) Your following custom CSS code broke the layout: https://forum.muffingroup.com/betheme/uploads/729/XHL4GZQ32A95.png I have commented it out, and if you en…
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Hi, It seems to be added by WooCommerce or some additional plugin to it. You should contact the plugin support regarding this. Best regards
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Hi, As I know, Font Awesome offers a plugin for WordPress: https://fontawesome.com/v5/docs/web/use-with/wordpress/. When you install it, you can use Font Awesome icons classes on your website. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/244927#Comment_244927 Are you sure that you carefully followed this video tutorial form the beginning till the end? Your construction completely differs from what Albert showed in the video tu…
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Hi, Do you have the newest version of Betheme installed? Do you maybe use Wordfence by chance? Best regards