Phil
Phil
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- Phil
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Hi, See the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/how-to-build-a-header-like-apple-com/ https://support.muffingroup.com/video-tutorials/building…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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FYI, this section should work now (no need to update Betheme). Best regards
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Did you have a WPML plugin active while importing that pre-built website? If yes, then it was the root cause. For the pre-built website installation process, you should make all plugins inactive cause all required for the demo plugins to install aut…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It means templates are disabled in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/126/ZLX8OTPAAORZ.png You must reactivate them. Best regards
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So, you should do the steps they described in their message. https://forum.muffingroup.com/betheme/uploads/437/KL1ORY82GD7V.png Best regards
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Please send us the raw code from Google for Google Tag, WordPress dashboard, and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.…
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Sorry for the inconvenience. We probably missed this, among other fixes. I have reminded our dev team, and we will correct that. My apologies. Best regards
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Hello, 1) You would have to recreate the single product layout with a template and put the Go to Cart button (with a link to the cart page) next to the Add to Cart button. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template…
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I have checked that, and even after 15 preview generations, it worked correctly. I recorded a video for you and uploaded it to your media library: https://forum.muffingroup.com/betheme/uploads/377/SZ7X6GLIBK1T.png Please check that. Did you check th…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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@pixelgraficadesign, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please …
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I can see that you do not have the newest version of Betheme installed. First, you should update it to have betheme up-to-date. Moreover, I see that you use a child theme. If, after an update, the problem persists, switch from child to parent theme …
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I tried to log into your website, but I received a message that this username is not registered: https://forum.muffingroup.com/betheme/uploads/957/9GWQH4KU8LJJ.png Are you sure that the login credentials you sent are correct? Best regards
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Yes, an empty catalog is not helpful because we cannot access WP or Betheme files. I received your other message, but unfortunately, you did not attach a password to this new account, so I could not log in. Please send another message with complete …
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Hi, I can see the content on your website correctly: https://forum.muffingroup.com/betheme/uploads/093/BRBJKC9DWXZO.png Did you handle this in the meantime or use a backup of your website? Are there any additional steps to recreate your problem? Be…
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Hi, Header Builder is part of the Betheme package, which you can find under the Templates tab. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Is there any error message when you click on the button? Which model of iPhone and version of iOS do you have? I have tested it on the Huawei P30 Pro on Samsung internet browser, and it worked there correctly as well. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, We did not test the SITE GOOGLE Kit plugin with our theme. Did you try contacting their support regarding this? Also, what Header & Footer plugin do you refer to? Header and Footer Builders are built in our theme, so they are not plugins. Do…
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Hi @Imaginity, Thanks for letting us know. We appreciate that. I have passed this to the dev team, and we will look closely at this topic. Best regards
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Hey, No, there is no place to download xmls. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the…
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No worries, I am here to help. ? Glad to see that you managed to make it look as you wanted. Best regards
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Hi, If you put this button in BeBuilder, you can use the Transform options and, with SkewX, create such a display. https://forum.muffingroup.com/betheme/uploads/721/2BGIZFSACFZU.png Best regards
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Hi, You can create a copy of this header with the sticky header disabled and assign this copied template in the page options. https://forum.muffingroup.com/betheme/uploads/759/HKX0WT0ZUSA3.png Best regards
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This layout affects pages with Slider Revolution only, so if you use it on the home page, it will be displayed only on the home page. If you are using the Header Builder, you can build a section that will be a part of the header, but it might not lo…
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That's all just CSS. If none of the results suit you, I suggest recreating this in the BeBuilder. Put three vertical images from the left in a wrap and the two boxes on the right in another wrap/elements/inner wraps. https://forum.muffingroup.com/be…