Phil
Phil
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- Phil
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Comments
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Sure, I am waiting for information from you. Thanks
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Hi, Please see the following article https://support.muffingroup.com/how-to/how-to-remove-empty-space-in-header/. Check the second point about the content padding. Best regards
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As I mentioned in my previous message, we cannot take responsibility for plugins we do not support. In our documentation, you can read: BeTheme works without any problems with the plugins on this list. All other plugins were not tested with BeTheme …
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In this contact form, you should place the information as: link to this forum discussion link to your website WP login credentials FTP login credentials Best regards
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Sorry, but we cannot take responsibility for custom scripts or CSS you inserted into your website. Anyway, the section works correctly without the JS and this CSS. Also, please note that many versions ago, we added the possibility to individually ad…
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Hi, There are three ways you can choose to post a layout on an archive template: 1) Use the Blog element. With it, you can choose one of the predefined styles. https://forum.muffingroup.com/betheme/uploads/283/VOSPQ5LIK7DH.png 2) Use one of the temp…
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I understand your frustration, and I am sorry, but as I showed in the screenshot, the same thing happens on another theme, which clearly shows it is not Betheme related issue. Maybe this link will help you: https://developer.paypal.com/docs/checkout…
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Hi, Please use the following CSS code: @media only screen and (max-width:767px){ body.mobile-side-slide{ overflow-x: hidden; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, With Overlay style from theme option it is not possible, but you can achieve that with Sidebar menu builder. To learn about this tool, see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header…
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You are welcome. Always happy to help. Best regards
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But still, you can add padding and background color for the sticky header section. Best regards
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Can you attach a link to your website, please? Menus can be translated through Appearance -> Menus. Best regards
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Hi, Does your product have a price? If not, please set it. Also, please go to Betheme -> Theme options -> Shop -> General, and see if you do not have catalogue mode enabled. https://forum.muffingroup.com/betheme/uploads/286/U3DKLJ92GTJP.png…
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It is due to your custom CSS code: https://forum.muffingroup.com/betheme/uploads/914/PLT0AUUCLK5H.png When you remove it, the display will be as in the screenshot I sent. Best regards
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I do not manage the mailbox and there is another person in charge of it. It is best to provide all information (without password reset) in one mail otherwise he does not know what the credentials are for (we receive many emails every day). Thanks
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The sticky header section has 10px custom height: https://forum.muffingroup.com/betheme/uploads/494/MFWWYJPCN03J.png Remove it, and leave it as default. You can add some background color to it as well and some top and bottom padding. Best regards
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Hi, You can change this text in Betheme -> Theme options -> Translate -> Search. https://forum.muffingroup.com/betheme/uploads/367/TBHOPHL47XFU.png Best regards
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Hi, You can translate it like a regular page by clicking the plus icon. https://forum.muffingroup.com/betheme/uploads/423/O5P8F98GPS6E.png Best regards
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Hi, I do not see that button on your website. Did you remove it? I can see that you sent login credentials to your website, but they are not working, unfortunately. Best regards
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Hello, Thanks for your kind words. It is great and motivational to see such warm words. ? There are a couple of approaches it might be done. Here is one I think might be the fastest: On the left inner wrap, put headings elements, and button. On the …
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Hi, Please go to Woocommerce -> Settings -> Products, disable the AJAX option and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/565/IQE8DTE28144.png Some plugins require a page reload to work correctly, and most …
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
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Always happy to help. ? Best regards
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It's good to see that you handled it. Is there anything else I can help you with? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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1) Did you translate this page to other languages? 2) In the popup, you need to put an anchor link and assign the appropriate ID to the section on the page where this popup appears. https://forum.muffingroup.com/betheme/uploads/752/YTIR40FBIBYP.png …
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Hi, Please deactivate all of the plugins and try to install the demo then. I can see that you have some cache enabled if it should be deactivated as well. If this does not help, please send us the WordPress dashboard and FTP access privately through…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It's good to see that you found the root cause. Is there anything else I can help you with? Best regards
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If you have any caching plugins or caching tools on your server, I suggest keeping them inactive until you finish working on your website to prevent such problems. Cache likes to hold some settings and cause unpredictable problems. Best regards