Phil
Phil
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- Phil
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I restored the home page with revisions. It is hard to predict what could cause it, especially if you did not perform any changes to your website in the meantime when it happened. Once, if I remember correctly, I encountered a website on which some …
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1) I do not know what modifications were made in that file and what they were for, but I suggest using the Footer Builder. You can check it on the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ 2) Can you r…
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Hi, There is no option to add this to the Icon element. You would have to recreate the icon box with the Plain Text element. https://forum.muffingroup.com/betheme/uploads/608/C5CIO9KN9OF3.png Best regards
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We do support Elementor. But it is not our builder. This is support for the Betheme theme, so we provide support regarding questions related to Betheme or if you encounter some issues between our theme and the plugins we support. Your question is re…
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You are welcome. We are happy to see that our theme suits you. If I can help you with anything else, please let me know. ? Best regards
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For confirmation, we checked this filter in our environment, and it works properly. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#conta…
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So, as I mentioned before, you must use the ID only. https://forum.muffingroup.com/betheme/uploads/101/PIHKVRVTDHKI.png Best regards
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Hi, YOAST will work if you use the Builder -> SEO option. https://support.muffingroup.com/faq/builder-seo/ The plugin that works without the need to use this option is RankMath. Best regards
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You would have to use WPML String Translation, but we checked that these strings are not translatable yet. However, we will correct that in an upcoming update. Best regards
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Sorry, but we do not manage server configurations, so I cannot tell what the reason for that. We can only tell that everything works correctly on another server. Best regards
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I did not mean that you should find what is causing this, but the plugin author. I mentioned that you contacted the plugin authors and that they claimed to you that the root cause is in our theme in JS. If you are able to contact them again and ask …
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The access you sent through private message works. I have restored the home page and checked it, and everything seems to be correct there. Do you remember if you proceeded any extra steps when this happened? Thanks
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Did you put the whole URL or just an ID? In the Video element, you should put ID only. https://forum.muffingroup.com/betheme/uploads/958/03AS5KYON6DW.png Best regards
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Hi, There is no option to import media, and the Header and Footer are set in theme options or by templates, so these do not import either. You must import that pre-built website or rebuild it. Best regards
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Go to Betheme -> Theme options -> Header & Subheader -> Header, and ensure that you have the Sticky header style set to The same as Top Bar Left background. https://forum.muffingroup.com/betheme/uploads/531/N491CKGGTZFI.png Then you can…
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1) You can set min-height or control height with the padding. https://forum.muffingroup.com/betheme/uploads/864/3QU0DDUQ2GMZ.png 2) It is a Developer interface that we implemented a couple of updates before. You can turn it on in BeBuilder Settings.…
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Sorry, but I quite do not understand. Can you attach screenshots showing what you refer to, please? Thanks
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I am happy that I could help. Also, again, my apologies for the delayed reply. Best regards
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Hi, You can find it in Betheme -> Theme options -> Translate -> Search: https://forum.muffingroup.com/betheme/uploads/698/DO9OKYQCCBF7.png Best regards
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Hi, You must create a translation for the single product template. Best regards
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Do you have any browser extensions added to Safari? Please check if the same thing happens on incognito mode in the Safari. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this does not help, please send us the WordPress dashboard and FTP access priva…
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Does it happen on a particular page? I checked a couple of them, and they all load correctly. https://forum.muffingroup.com/betheme/uploads/339/ASSDQFN2XE5F.png https://forum.muffingroup.com/betheme/uploads/651/1D56HT7NP70T.png https://forum.muffin…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
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Now, the person who manages forwarded your message to me, and I checked your website. 1) The cart page did not open because you had the wrong page assigned in WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/141/9S3VEH0E12ID.png I…
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Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inform…
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As I know there is a plugin called Classic Editor that changes Gutenberg to the old Classic editor. https://wordpress.org/plugins/classic-editor/ Unfortunately, as I mentioned, I cannot help with modifications to the child theme. Best regards
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Recheck that, and indeed this problem persists. We are investigating it further. Best regards
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Hi, Please try to use the following dynamic data: {postmeta:mfn-post-subheader-image} Best regards
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Hi, In Betheme -> Theme options -> Header & Subheader -> Subheader, you can increase top padding for the subheader. https://forum.muffingroup.com/betheme/uploads/013/PMYEU9T413B0.png Best regards