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Phil

Phil

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Phil
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  • Great to see that everything works correctly. If I can help you with anything else, please let me know. Best regards
    in Footer and copyright not show after update Comment by Phil October 2023
  • In that case, you should contact YOAST support as it is not related to Betheme. Best regards
    in Yoast not working since update Comment by Phil October 2023
  • Please go to Betheme -> Theme options -> Shop -> Products list, and set the Mobile layout to two. https://forum.muffingroup.com/betheme/uploads/901/1ZDA5A7R4DNK.png You can also use Query Loops to have higher control over columns on each re…
    in How to reduce product display size for mobile devices？ Comment by Phil October 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Bug when try to edit textboxes, BeBuilder double boxes Comment by Phil October 2023
  • Every demo that has an Elementor version is labeled with the Elementor logo. https://forum.muffingroup.com/betheme/uploads/624/KLWJ2WAJUPMJ.png If in the import process, you select the Elementor version, then you can edit pages with this builder. ht…
    in From Elementor to Betheme Comment by Phil October 2023
  • Hi, It is an older demo and uses deprecated options. Please see the following article to learn more about it: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
    in A lot space between sections Comment by Phil October 2023
  • No, temporarily switching themes will not break anything. It will help indicate if the culprit is Betheme or something else. Best regard
    in Imges that I have added to pages & posts not showing as attached in Media Library Comment by Phil October 2023
  • You must activate the date in Betheme -> Theme options -> Blog & Portfolio -> Blog, and later hide the date from the blog page with the following CSS code: .blog_wrapper .post .date{    display: none; } https://forum.muffingroup.com/bet…
    in Article date Comment by Phil October 2023
  • That is because the demo you downloaded uses Header Builder, so these icons need to be set there. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in looking for icons Comment by Phil October 2023
  • For me it the color is a little lighter. https://forum.muffingroup.com/betheme/uploads/611/WK9VAWA4C350.png Anyway, try the following CSS code:.woocommerce-checkout .payment_box input::placeholder{ .woocommerce-checkout .payment_box input::placehold…
    in woocommerce input text color Comment by Phil October 2023
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in "Add media" doesn't properly resize photo to fit mobile Comment by Phil October 2023
  • You can assign the post template to posts with the conditions. When you are in BeBuilder and click on the Update button the popup with conditions will appear, and there you can assign it to all posts, specific categories, or tags. Best regards
    in Edit Single Post template Comment by Phil October 2023
  • Hi, You can use the same license for a staging domain if it follows an appropriate pattern. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Or if it is a subdomain, but firstly, the license has t…
    in vastatyba.lt Comment by Phil October 2023
  • Hi, You must enable account creation in the WooCommerce Settings. https://forum.muffingroup.com/betheme/uploads/008/AFZ6QD0G1Y0O.png Best regards
    in Woocommerce account box Edit Comment by Phil October 2023
  • We have corrected that. Now, you can scroll in the popup template. Best regards
    in Sticky-Button for Sidebar Comment by Phil October 2023
  • Everything seems to work properly. In Betheme -> Tools, you can find an option we added that corrects that. https://forum.muffingroup.com/betheme/uploads/527/IOWDGAW6G1MZ.png It will be also available in the upcoming update, as we confirmed that …
    in Laptop breakpoint Comment by Phil October 2023
  • Hi, Sorry, but I quite do not understand your question. As Albert said, adding your own new breakpoint is impossible. A couple of updates before we added a new one (laptop), and if you do not see it, you must update Betheme to the newest version. B…
    in devices in responsive mood Comment by Phil October 2023
  • No way! ? And I will tell you, more new features are coming! Be prepared. ? Best regards
    in Lighbox gallery Comment by Phil October 2023
  • Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/282/X25T8JDG3KGA.png After that, check if the display is correct. Best regards
    in Add_to_cart shortcode used in custom template for Single Product page Comment by Phil October 2023
  • Your server has limits on time execution. Even though the System status shows that it is set to 5000s, in fact, it is limited to ~1,6s. https://forum.muffingroup.com/betheme/uploads/003/CG8I92GZCMSE.png You must contact your hosting provider and ask…
    in Infinite content installation Comment by Phil October 2023
  • If you add background-position in the Additional CSS field you must also declare the background-image in the same location if you want to use this field for that. Best regards
    in deprecated element problem Comment by Phil October 2023
  • It might come from some plugin, so you can disable them to see if the problem persists. Also, Custom CSS can be placed in Appearance -> Customize, and directly on a page, so you can check these places too. https://forum.muffingroup.com/betheme/up…
    in "Add media" doesn't properly resize photo to fit mobile Comment by Phil October 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in problem with upgrade Comment by Phil October 2023
  • Sorry, but I still did not get anything from the person who manages the mailbox. Did you not receive any response from us through mail? Best regards
    in some products to much to load and can't allow guest to checkout without register Comment by Phil October 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
    in Filter disappear and AR language not work properly Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Article date Comment by Phil October 2023
  • Unfortunately, I need to ask you for one more thing, which is access to the database. For safety reasons, we wanted to create a backup of your website with the Duplicator plugin but it does not work on your website, sadly. With about 50 plugins you …
    in Laptop breakpoint Comment by Phil October 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Sticky-Button for Sidebar Comment by Phil October 2023
  • I received your message, but it only contains a link to a page that shows some HTML. Please send a message containing: link to this forum discussion link to your website login credentials The contact form handles this amount of text easily. Thanks
    in WooCommerce Products No Longer Show Description Comment by Phil October 2023
  • Sorry, but you did not attach a link to your website anywhere, so I am not able to access WP admin. Can you send it here, please? Thanks
    in Infinite content installation Comment by Phil October 2023
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