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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Home Page gets overwritten by Hoster .html and deletes the Bebuilder Live content Comment by Phil October 2023
  • Yes, but your explanation is poor in the description, and you did not attach any screenshots showing your issue, so I do not know what exactly you are referring to, unfortunately. Best regards
    in Category url not showing 404 erron when im edit live url Comment by Phil October 2023
  • There is a sidebar menu builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
    in Sticky menu not working using header builder Comment by Phil October 2023
  • Your website looks like this to me: https://forum.muffingroup.com/betheme/uploads/363/8N6DZ7CR7UWU.png Did you handle this in the meantime? Best regards
    in BeBuilder page doesn't look like preview or live version Comment by Phil October 2023
  • Hi, Please try the following CSS code: .single-product select:focus{  color: #000; } Best regards
    in Change colour of product attribute dropdown Comment by Phil October 2023
  • I have checked this website, and it looks like this for me: https://forum.muffingroup.com/betheme/uploads/662/YFXW6UUI6IWC.png Is it not a Coming Soon page? Are you able to attach a screenshot showing how it should look, please? Thanks
    in Construtcion Mode Comment by Phil October 2023
  • Hi, Can you attach screenshots pointing to the incorrect and correct display, please? It will help us determine what is causing that and what exactly you want to achieve. Thanks
    in CSS Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in the table of content is not link to any text Comment by Phil October 2023
  • Hi, Please edit your header template, open the mobile version, and check if the correct menu is assigned to the Menu burger element. https://forum.muffingroup.com/betheme/uploads/916/X621C0FBFLW6.png Best regards
    in How to set up mobile menu? Comment by Phil October 2023
  • Hi, Cache is not something we have an influence on. If you use a caching plugin you can either disable it or contact the plugin author what is the best solution to correct that behavior. Best regards
    in Background Comment by Phil October 2023
  • Hi, The mobile logo can be changed in Betheme -> Theme options -> Responsive -> General, but there is no setting to restrict that for logged or not logged users and their roles. https://forum.muffingroup.com/betheme/uploads/221/ZMLSE3LWJP38…
    in Logo appears differently when logging as subscriber role on mobile phone Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hello Comment by Phil October 2023
  • 1) Can you attach a screenshot from where you placed this link, please? 2) Sorry, but I quite do not understand. The screenshot you sent shows a desktop view. 3) Simple sliders have pre-defined image size, and if images have different size, then the…
    in whatsup button Comment by Phil October 2023
  • Hi, You can install all bundled plugins through Betheme -> Plugins. Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license and agreements. This applies to all themes, of…
    in Slider Revolution not Active. Comment by Phil October 2023
  • You need to change the zoom of the map or increase the map height. Best regards
    in Google map Comment by Phil October 2023
  • Hi, You can disable it in Betheme -> Theme options -> GDPR & Cookies -> General. https://forum.muffingroup.com/betheme/uploads/378/9PDX8H2C4B0D.png Best regards
    in Disable Cookies Notice from my website Comment by Phil October 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CART ISSUE VERY URGENT PLEASE!!! Comment by Phil October 2023
  • The icon color is the same as the text color. https://forum.muffingroup.com/betheme/uploads/113/Z1CTOWALI92R.png If you want to change the icon color only, use the following CSS code: .button.has-icon .button_icon i{    color: #0f0; } We have some i…
    in Button bug Comment by Phil October 2023
  • There is no option to achieve that at the moment. If you would like to see that feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Be…
    in Mega menu bug Comment by Phil October 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
    in Will not edit an element Comment by Phil October 2023
  • Hi, Please go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to disable these. https://forum.muffingroup.com/betheme/uploads/351/AIU2Y6ZH9W0F.png Best regards
    in Post Page Header Comment by Phil October 2023
  • Hi, If it is a subdomain of the main one, you can have the license key registered there, but you need to first register the license on the main domain and then on the subdomain. In fact, you can have unlimited subdomains with the same license as lon…
    in License after migration Comment by Phil October 2023
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Revolution slider not showing Comment by Phil October 2023
  • Hi, Please click on your avatar on the forum, click on Edit Profile, and there, you will be able to change it. https://forum.muffingroup.com/betheme/uploads/141/SRHWSBCDE2CY.png Best regards
    in Change Mail address Comment by Phil October 2023
  • Does it happen on a particular page, or are there any extra steps to reproduce this issue? I have checked the home page, and after updating it, everything works correctly. Best regards
    in Al actualizar con bebuilder, me borra toda la pagina. Comment by Phil October 2023
  • Sorry, but the login credentials you have sent are incorrect. https://forum.muffingroup.com/betheme/uploads/333/Q9JUKSDYJE5O.png Please send them again and ensure that they are correct. Thanks
    in Categories Options Comment by Phil October 2023
  • Hi, Slider Revolution is not our plugin, so it would be best to contact them through mail https://www.sliderrevolution.com/contact/, as they know best what is causing this issue and how to correct it. They had this issue before and stated that it wa…
    in Revolution Slider needs Premium Comment by Phil October 2023
  • I tested on the third device with Windows 10 and Chrome 117.0.5938.150. https://forum.muffingroup.com/betheme/uploads/801/O3Y9A2EGFKIV.png As I am unable to replicate this issue on any device, I cannot check what is the root cause. While opening the…
    in Pb with editing pages Comment by Phil October 2023
  • I suggest using the Header Builder for that. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ With it, you can customize your header however you want. Best …
    in Logo dimension on Mobile Comment by Phil October 2023
  • Hi @razvannazdravan84, You can put it there either with an HTML tag or our shortcode. https://muffingroup.com/betheme/elements/image/?inline Best regards
    in Add image as accordion tabtitle Comment by Phil October 2023
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