Phil
Phil
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- Phil
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Comments
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Hello, Does it happen only on one particular page? Please check if all HTML tags are placed and closed properly on that page. Also please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a chi…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
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This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
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Hi, There is no option to change this behavior. As a workaround, you can create a custom blog archive template, and use the Zoom Box element. https://forum.muffingroup.com/betheme/uploads/156/27T7J1XBZB6G.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
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Hi, We base on the standard WordPress search search function. If you would like to change that, you would have to modify the files, and we do not provide help with such customization. Best regards
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Hi, Do you use any additional plugins for WooCommerce? If yes, can you tell me their names, please? If not, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/u…
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Hi, You would have to modify the files, but unfortunately, we do not provide help with file customization. Best regards
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Hello, No, the Table of Contents cannot be displayed with a shortcode. It can be only added via BeBuilder as an Element. Best regards
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I do not see it on your website. Did you remove it? Or maybe I visited the wrong page. Can you attach a link to this, please? Thanks
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Hi, It is on purpose. The 404-page displays only its content with no Header or Footer. Best regards
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Hi, 1) Add a button to your popup and in its options under the Functional button options, choose Close popup. https://forum.muffingroup.com/betheme/uploads/156/KHF23VKOO7SH.png 2) Open popup options, and there you will find the Overlay option. https…
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Hi. Please go to Betheme -> Theme options -> Shop -> Products list, increase the Image width, regenerate thumbnails, and see if the display is correct then. https://forum.muffingroup.com/betheme/uploads/120/0TU6DUKGJZX1.png Best regards
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Hi, So everything is fine now? Is there anything else we can help you with? Best regards
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Hi, None of the sections on your website have ID from your menu. They all have one and the same ID "start". https://forum.muffingroup.com/betheme/uploads/213/TA486HUBQ33S.png Also, if you search in the website source, you can notice that I…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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If you want to build a custom Subheader for posts, you must create a whole post layout with a single post template. Templates from the dropdown menu (Default, Builder, Intro header) in the post options are pre-defined and unchangeable. At the top of…
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We had to correct the file functions/class-mfn-builder-front.php. Best regards
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Hi, I can see that the menu burger icon is already black. https://forum.muffingroup.com/betheme/uploads/331/D1Q1TY1UK8JF.png Did you handle that? Best regards
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Yes, in the last update, we made an adjustment where it works in such combination. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Always happy to help. If you have any additional questions or problems, feel free to ask. Best regards
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Hi, Did you use the simple slider for that? If yes, you must add a link to the image in the Link field and set the Link target to Lightbox image. https://forum.muffingroup.com/betheme/uploads/410/2DFUAJ7AIW3Q.png Best regards
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Hi, Yes, such a layout is possible with our theme. If you are new to BeTheme, we suggest taking a look into: 1. Support center: https://support.muffingroup.com/ 2. Tutorial Videos: https://support.muffingroup.com/video-tutorials/ And yes, we suppor…
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Hi, You are using deprecated options. You should use options from the Advanced tab. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hello, Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Alright then, I am waiting for your response regarding this. Best regards
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But you have mulitple 3/4 wraps on the right, and it should be only one. Best regards
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Hi, All data on the right cannot be separated into different wraps. It should be one wrap 1/4 with ToC on the left, and one wrap 3/4 with all texts on the right. If you want to divide headings with column texts into different wraps, you can use inne…
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Hi, Sticky header is active, but you did not create it. https://forum.muffingroup.com/betheme/uploads/954/DQHIY5GWY1DV.png See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards