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Phil

Phil

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Phil
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  • You did not create a separate menu for mobile view and did not assign it in Theme settings. Please rewatch the video tutorial I have sent: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/. Especially check ~2:20 min. Bes…
  • Hi, Try the following CSS code: .woocommerce-cart .cart_totals .button{  background-color: #0f0!important; } .woocommerce-cart .cart_totals .button:hover{  background-color: #f00!important; } Please put it in Betheme -> Theme options -> Custom…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Sorry, but the FTP access you sent leads to an empty directory. https://forum.muffingroup.com/betheme/uploads/113/4D660D1WK0MD.png Please correct that. Thanks
  • One of your plugins causes it. After I disabled all plugins besides the ones we support, the problem did not appear. Disable your plugins one by one to find the culprit. In your media library I uploaded a video showing that. Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Also, please note that neither WordPress nor Betheme supports Internet Explorer, so if you encounter problems in this brows…
  • That is because there is no setting for that in theme options. With a custom under-construction page, you can control colors, etc., however you want. Best regards
  • Hi, There is a specific field for that in the page options, so you can add your JS to particular pages. https://forum.muffingroup.com/betheme/uploads/731/TWA33BLUKCR8.png Best regards
  • We have corrected it on your website. We will also implement this feature in future updates. Best regards
  • Hi, Sorry, but I do not manage the mailbox (another person is in charge of it), and I have no idea what you are referring to. If you started contacting us through the mail and sent all the access that our team asked for, please continue contacting u…
    in checkout Comment by Phil September 2023
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Sorry, I enabled full-width and saw that problem. We are checking what is the reason. Best regards
  • One of your plugins causes it. I disabled all plugins except the ones we support, and the font displays correctly. https://forum.muffingroup.com/betheme/uploads/783/VRQ0ERY0WKZT.png To find the culprit disable your plugins one by one. Best regards
  • In the widgets area, you had a widget placed. https://forum.muffingroup.com/betheme/uploads/082/OKEBVK2HD9YH.png I removed it, and now the space should be gone. Best regards
  • Hi, I used the credentials you sent to another discussion and checked that. https://forum.muffingroup.com/betheme/uploads/321/JI4KDK5K7MKH.png It does not look as on the screenshot you sent. Are there any extra steps to reproduce this issue? Best r…
  • Hi, What version of Slider Revolution do you currently have? Did you try disabling all other plugins and updating it then? If not, please do that. Also, check if your license key is not registered on multiple domains. You can use our API tool for th…
  • I have passed this to the dev team, and we will take a look at this. As a workaround, you can use Plain text/HTML element with <img> tag and dynamic data in it. Best regards
  • Yes, that is right. With our license tool, you will be able to deregister it from the previous domain and use it on a new one. Best regards
  • You can create your custom "Under Construction" page with BeBuilder and choose it in Theme options. https://forum.muffingroup.com/betheme/uploads/540/6M6NKNU96NSY.png Best regards
  • Please go to Betheme -> Theme options -> Header & Subheader -> Extras, and you will find options to change this there. https://forum.muffingroup.com/betheme/uploads/101/BY1E4YZP4OZV.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
  • Please check if the same thing happens when you switch to another theme like Twenty Twenty and check if the same thing happens then. Best regards
  • On the screen resolution, I checked I did not notice this, but when I reduced the browser window width, I noticed the menu item going to the second row. https://forum.muffingroup.com/betheme/uploads/828/4SGZFD0MDVZJ.png https://forum.muffingroup.com…
  • Hi, Please do not share your dashboard access on the forum, as others can see it. Anyway, I can see that you use the Wordfence plugin. See the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Follow the…
    in Update Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • This feature works by using CSS media queries. When you make your browser window larger (scaling up), the hidden sections might unexpectedly appear. This happens because the viewport (the visible area of the webpage) gets smaller as you scale up, an…
  • Hi, Please edit your posts and set the option The Content to Hide. https://forum.muffingroup.com/betheme/uploads/361/HQXF01TCU8U6.png Best regards
  • Hello, Try the following CSS code: #Top_bar:not(.is-sticky){  top: 60px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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