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Phil

Phil

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Phil
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  • It might be because of usage of special characters in the sidebar name. I created a new sidebar, named it "CountyCityPages", and copied all widgets to it, and it displays correctly on this page. https://forum.muffingroup.com/betheme/upload…
    in Issue with Widgets (WP Dashboard > Appearance > Widgets) Comment by Phil September 2023
  • You send a message with a link to this forum discussion only. Please read this message carefully: https://forum.muffingroup.com/betheme/discussion/comment/241258#Comment_241258 And send a message with all the required data. Thanks
    in MANY PROBLEMS Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The Theme Option page no longer displays Comment by Phil September 2023
  • Hi, Did you change anything in the meantime? It works correctly for me: https://forum.muffingroup.com/betheme/uploads/710/R033YID6YS2T.png Best regards
    in Live bebuilder not appearing Comment by Phil September 2023
  • Hi, It all depends on the website and what functionalities it has to have. However, often, when something is not achievable with the theme itself, it can be done with some plugin. I can say that many agencies use Betheme, and, commonly, our theme is…
    in BeTheme for big company website Comment by Phil September 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
    in Problem with Header on product site Comment by Phil September 2023
  • Hi, Great to see that you handled it! And thanks for sharing the solution. Best regards
    in Strange effects on mobile device - Adding whitespace to bottom of page & footer missing Comment by Phil September 2023
  • It is because the Parallax option is set in the layout options. https://forum.muffingroup.com/betheme/uploads/080/Y67D2RML6LCW.png It does not work properly on iOS. As it is a plain color, it can be set to repeat through the whole page, and it works…
    in Products/ Shop Page Editing Comment by Phil September 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in BeTheme cant Update to 27.1.6.1. Comment by Phil September 2023
  • Hi, Please go to the Templates tab and remove or switch to Draft the product template. https://forum.muffingroup.com/betheme/uploads/713/0VVAY4CEZ9J8.png Please also go to Betheme -> Theme options -> Shop -> General, and ensure that you hav…
    in Import Single Product Layout Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changes not applying on megamenu Comment by Phil September 2023
  • Hi, You have misconfigured the URL in WP settings. Go to Settings -> General to correct that. https://forum.muffingroup.com/betheme/uploads/601/NTIFSMXJU28N.png Best regards
    in HTTP error Comment by Phil September 2023
  • Try the following CSS code: .products{  display: flex;  flex-wrap: wrap; } .products .mfn-product-li-item{  display: flex;  flex-direction: column;  justify-content: center;  align-items: center; } .products .mfn-product-li-item .mfn-li-product-row…
    in Image size grid Comment by Phil September 2023
  • Yes, you can add anything there. Indeed, it is split for clarity, but notice that the third field e.g., adds content before closing of the </body>, so they are not all the same. You can put your script in Betheme -> Theme options -> Cust…
    in How to add something to <head> Comment by Phil September 2023
  • If you do not fill Download field, then the link you put for this button will not download this file but will open it. Also, with it, you can change the file name. Let's say that file in the media has the name "my-website-image0001.png" yo…
    in How to use advanced options in button element Comment by Phil September 2023
  • One of your unsupported plugins causes it. Please disable your plugins one by one to find the root cause. You can find the list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
    in The front-side display is different from the back-side Comment by Phil September 2023
  • Hi, I received access to your website. Can you tell me where do you want to assign this template? Should it be always visible or opened with a hamburger menu? Can you explain that in more detail, please? Best regards
    in Using sidebar menu template issue Comment by Phil September 2023
  • Sorry, I forgot to remind you that a screenshot would be useful. Right now I am not sure where I should look at, and what is wrong. Thanks
    in Image size grid Comment by Phil September 2023
  • 1) One of your plugins causes slow searching in Live Search. I disabled all of them (except WooCommerce, of course), and the results were found to be significantly faster. To find the culprit, disable your plugins one by one. 2) You are using the He…
    in Live Search and options Comment by Phil September 2023
  • 1) Please head to the documentation, where you will find information about anchor links: https://support.muffingroup.com/faq/how-do-i-link-an-anchor-on-the-same-page/ You can check our video tutorial, too: https://www.youtube.com/watch?v=HoHZksjUrjg…
    in BeBuilder changes not taking effect, sizing of content boxes not working, etc etc etc Comment by Phil September 2023
  • Hi, In the link field of the Button, put the link you want to be downloadable. https://forum.muffingroup.com/betheme/uploads/074/QWMKHBXKCJL1.png Then, in the Download field, put the downloaded file's name. So, if you want to give people an option t…
    in How to use advanced options in button element Comment by Phil September 2023
  • Hi, You can add your codes to <head> in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/898/7H6F6Z1VSNE7.png Best regards
    in How to add something to <head> Comment by Phil September 2023
  • Hi, Sorry, but I quite do not understand. Can you explain that in more details, please? Thanks
    in directory Comment by Phil September 2023
  • Sorry for the confusion. It does not display for me on my desktop either, so I was unsure what you were talking about. https://forum.muffingroup.com/betheme/uploads/076/WCKQPLIUDHRA.png Please turn off all of the plugins, refresh your cache, and che…
    in Few problems with demo Comment by Phil September 2023
  • With the link to the website, I was able to find the credentials. Thanks. In Betheme -> Theme options -> Performance, you have entrance animations disabled. https://forum.muffingroup.com/betheme/uploads/184/VEV5KYCQVK6G.png Best regards
    in animations and more Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Button Padding Comment by Phil September 2023
  • Hi, Yes, it does. All sliders available with our pre-built websites were done with this version of the Slider Revolution. The paid version gives you access to some premium features: https://forum.muffingroup.com/betheme/uploads/447/YZYED347JMKY.png …
    in Revolution Slider Capability without paid/subscribe version Comment by Phil September 2023
  • Hello, 1) That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.…
    in Unable to Update and Sticky Menu No Longer Works Comment by Phil September 2023
  • Hi, Did you set it up as on the following video tutorial?: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, whic…
    in Filters in shop page Comment by Phil September 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum …
    in Global Section change fullwidth Comment by Phil September 2023
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