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Phil

Phil

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Phil
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  • Sorry for that. I meant the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ It is explained there how it should be done. Best regards
    in Menu anchor link doesn't work on mobile Comment by Phil August 2023
  • I have logged into your website. You did not add a divider element to the first section. https://forum.muffingroup.com/betheme/uploads/872/4ABOYFI1IYGG.png https://forum.muffingroup.com/betheme/uploads/195/XQ5S4FT0LA13.png Best regards
    in Creating a shadow to differentiate the footer from the page body Comment by Phil August 2023
  • I found the reason. Masonry tiles, Photo, and Photo 2 blog layouts have a Read More button hidden by default. Also, with Custom CSS, you hide div where read more is placed: https://forum.muffingroup.com/betheme/uploads/622/76GE0MAA6Z1Z.png To show i…
    in Read More not displaying Comment by Phil August 2023
  • Please drop your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Description List Comment by Phil August 2023
  • Sorry, but we didn't get any message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the requir…
    in MANY PROBLEMS Comment by Phil August 2023
  • These are options in Theme options. I was talking about the Slider Revolution if you checked all the places there. As you can see on the screenshots I sent, the color comes from Slider Revolution divs. If you cannot find it please send us the WordPr…
    in I want to get change, the background color. Comment by Phil August 2023
  • Edit the shop element, and in the Style tab you can adjust the view. For example, you can set the content alignment to left: https://forum.muffingroup.com/betheme/uploads/971/3TT690J7THTF.png Title font-size: https://forum.muffingroup.com/betheme/up…
    in Layout Comment by Phil August 2023
  • Thanks, setting the mask helped, and I could see that. I have passed this on to the dev team, and we will fix it in the upcoming update. Best regards
    in [BUG] Video block outputs some dev debug info on the front after the recent BeTheme update Comment by Phil August 2023
  • We have corrected it, and now a number of displayed results is taken from the Blog Post per page number. https://forum.muffingroup.com/betheme/uploads/248/QHX4KKCXW0QR.png https://forum.muffingroup.com/betheme/uploads/226/G8A6AADF66B7.png You might …
    in Search Results pagination Comment by Phil August 2023
  • Hi, This demo uses shop and product templates, and changes must be made to them. See the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ https://support.muffingroup.com/video-tut…
    in changes not applying for the whisky template Comment by Phil August 2023
  • Hi, Do you have some example website on how it should look and work? Or maybe at least a screenshot? Especially I am not sure what you mean by: each category in different sections of the page. Best regards
    in Shop page Categorizing Products Comment by Phil August 2023
  • Oh, I did not know that you referred to that exactly. Sorry for the misunderstanding. You can find it on the page you sent the link. https://forum.muffingroup.com/betheme/uploads/161/OS52DH39UKKU.png Put this structure in the Column Text element. B…
    in Description List Comment by Phil August 2023
  • The background color is assigned in the Slider Revolution. https://forum.muffingroup.com/betheme/uploads/562/GUR4NTMONQKW.png https://forum.muffingroup.com/betheme/uploads/364/9A3AH90DASX2.png Did you check all the settings in the Slider Revolution?…
    in I want to get change, the background color. Comment by Phil August 2023
  • Hi, I have checked the FAQ element on my environment, and it works correctly. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
    in FAQ can't be expanded Comment by Phil August 2023
  • Hi, Yes, it is possible. https://forum.muffingroup.com/betheme/uploads/291/C1DF6KJTE8H9.png https://themes.muffingroup.com/be/marketing2/packages/ If you send a link to your website, I can tell you which settings you are missing. Best regards
    in Layout Comment by Phil August 2023
  • Hi, You cannot have two sections with the same ID (even when one is hidden). Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/ Best regards
    in Menu anchor link doesn't work on mobile Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in bad visibilyt on variant tables Comment by Phil August 2023
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…
    in Issue with Widgets (WP Dashboard > Appearance > Widgets) Comment by Phil August 2023
  • It can be done with a custom CSS code. If you tell me how you want to style it, I can help you prepare such CSS. Best regards
    in Cannot select ‘button’ option when creating a pop up text Comment by Phil August 2023
  • Hi, Please try the following CSS code: .icon_bar .t .icon-linkedin{  color: #0e76a8; } Best regards
    in Change LinkedIn icon colour Comment by Phil August 2023
  • FYI, neither Header Builder nor Footer Builder are plugins. They are an integral part of Betheme. ? It is good to see that you handled it, but there is another way to handle it. You can set up typography in the Style tab of Column element for deskto…
    in header builder: change mobile options in responsive mode Comment by Phil August 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the lis…
    in WPforms calculation error since latest update Comment by Phil August 2023
  • Hi, It seems to be a caching problem. When I refreshed your website normally, the animation played only the first time I entered, but when I refreshed a cache, it played every time. Best regards
    in Hi, im having problems with top page animation Comment by Phil August 2023
  • Hi, Related products show products from the same category, and no settings exist to change that. If you would like to see the feature you described in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/d…
    in Exclude certain product categories in Related Products Comment by Phil August 2023
  • Hey @grzywamg, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach…
    in Custom icons Comment by Phil August 2023
  • Sorry, but you send an incomplete message. You did not attach WP dashboard access. Please send another message with all the required information. Best regards
    in My website stopped working after I regenerated thumbnails Comment by Phil August 2023
  • Hi, I can see that you marked it as solved. Is there anything else I can help you with? Best regards
    in Sticky menu (SOLVED) Comment by Phil August 2023
  • Hi, I can see that you have a child theme active. Please switch to the parent theme and check if the problem persists. You can also disable all the plugins to see if none interfere with it. Best regards
    in Complete website crash after upgrading from an old version (22.0.2.1) Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to set Privacy Policy Comment by Phil August 2023
  • Hi, Please place all of your suggestions in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Custom Text for Table of Contents Comment by Phil August 2023
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