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Phil

Phil

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Phil
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  • As I mentioned, you should contact your hosting provider regarding improper values in the System status. Also, I checked the page you sent and did not encounter a problem with duplicated text or anything like that. https://forum.muffingroup.com/beth…
    in Php memory limit error Comment by Phil October 2023
  • For some reason, your license key in the dashboard is fully hidden: https://forum.muffingroup.com/betheme/uploads/600/48HSEHU2ZZBR.png It should be partially visible like this: https://forum.muffingroup.com/betheme/uploads/557/NPMUFBLL3FA9.png Pleas…
    in endless "content" loading Comment by Phil October 2023
  • Sorry, somehow, we missed your message. Nothing changes by itself. Maybe you made other changes that affected the header, or some plugin or cache caused it. If this happens again, try to memorize the steps you did, and let us know how to reproduce t…
    in My menu in header in not in row Comment by Phil October 2023
  • Hey, Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
    in After edit product disappears Comment by Phil September 2023
  • The whole point of the sticky header is that when you want to have a different styling on scroll. If you want to have the same header before and after scroll, disable the sticky option, and change the positioning to Fixed in the header options. Bes…
    in Header builder - Font size changes when scrolling down Comment by Phil September 2023
  • As I can see, bullet points are there, but they are a little cut on the side. Please try the following CSS code: .single-product .woocommerce-product-details__short-description ul{  margin-left: 5px; } Put it in Betheme -> Theme options -> Cus…
    in Bullets not showing at frontend. Comment by Phil September 2023
  • Hi, Good to see that you handled it. Is there anything else I can help you with? Best regards
    in problem changing footer from betheme template Comment by Phil September 2023
  • There is no one, but you can check that by inspecting the page with browser developer tools. https://forum.muffingroup.com/betheme/uploads/883/K4ZUNB1SLNET.png Best regards
    in medical theme 2 menus Comment by Phil September 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Php memory limit error Comment by Phil September 2023
  • Hello, 1) You need to edit this page, and in the page options, change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/439/3BMGK8I9YVPC.png If you already have it set to select, you need to install the Slider Revolu…
    in problems with editing a header Comment by Phil September 2023
  • Hi, Hover over the section bar, and under the three dots, you will find an option to hide the section. https://forum.muffingroup.com/betheme/uploads/533/97ZHD8H5OHRM.png Best regards
    in hide Comment by Phil September 2023
  • Hi, Sorry, but your screenshot does not show anything, and you covered the whole import/export field. Do you have the newest version of Bethem installed? Are you trying to import/export among the same domain or from a different domain? Did you try d…
    in Single page export not working anymore Comment by Phil September 2023
  • The icon position is always on the left when you have the Sticky menu button option enabled. https://forum.muffingroup.com/betheme/uploads/774/M6JFOSJM2K0F.png I have disabled it on your website so you can check it out. Best regards
    in Remove horizontal color stripes above the team photo Comment by Phil September 2023
  • Hey, Please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Also, please attach screenshots showing you…
    in Wrap Query Loop Wont Add Element Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Favicon Comment by Phil September 2023
  • 1) I suggest using three wraps: two for menus on the side and one for the logo in the middle. Then, in the wrap options, you can adjust the width of the wraps so the ones with menus will always be the same. Also, the menu element has an option to al…
    in Import header from prebuilt site and edit header from prebuilt site Comment by Phil September 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in cant update site Comment by Phil September 2023
  • Hi, All issues related to the server must be corrected by your server administrator (whose we are not), so you should contact your hosting provider regarding this. Best regards
    in Server Configuration Help Comment by Phil September 2023
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and select an option to hide the subheader. https://forum.muffingroup.com/betheme/uploads/428/30HT84NNUVN8.png After that, you will probably want to adjust the heade…
    in Title and breadcrumbs on product page and shop page. Comment by Phil September 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Submenu font size much larger than top level menu Comment by Phil September 2023
  • Hi, Please deactivate all plugins, switch to the parent theme if you use the child theme, and try to deregister the license key. If you still have issues with deregistering your license key, head to this topic: https://forum.muffingroup.com/betheme/…
    in Registering website Comment by Phil September 2023
  • I have re-assigned the shop sidebar, and it appeared. https://forum.muffingroup.com/betheme/uploads/643/NWCOIHJIVLQR.png https://forum.muffingroup.com/betheme/uploads/654/BV0CY0XXTJSM.png Best regards
    in Updated Betheme Version and now sidebars not showing anymore on produkt page Comment by Phil September 2023
  • We do not offer such a service, but you can ask on our FB group: https://www.facebook.com/groups/betheme. Best regards
    in Possibility to show images in My Account -> Orders Comment by Phil September 2023
  • Try with the default style and icons set to right: https://forum.muffingroup.com/betheme/uploads/880/XKTWWK1M0LJC.png Best regards and have a nice weekend too
    in Remove horizontal color stripes above the team photo Comment by Phil September 2023
  • Then if you want to customize the regular header with the CSS code, you should contact your web developer. Best regards
    in Import header from prebuilt site and edit header from prebuilt site Comment by Phil September 2023
  • Hi, Memory limit might be controlled by your hosting provider, and if it is not increasing then you should contact them regarding this. However, can you please attach a screenshot showing this duplicated text and a link to your website? Thanks
    in Php memory limit error Comment by Phil September 2023
  • Hello, 1) Did you try disabling all of the plugins except WPML? If not, please do that (I have not received your private message yet). 2) Yes, double pages are completely normal because one is for your main language, and the second is for the transl…
    in Problem with page translation (page not loading anymore) Comment by Phil September 2023
  • Hi, Do you use a header template made with the header builder or one of the styles from the theme options? Can you attach a link to the website? Best regards
    in Hamburger menu Comment by Phil September 2023
  • Sure, I have removed it for you. Best regards
    in Image hover not working Comment by Phil September 2023
  • I have passed this to the dev team, and we will consult on how we can resolve that. Best regards
    in Popup containing autoplay video does not stop when popup closed Comment by Phil September 2023
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