Phil
Phil
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- Phil
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Newer websites have it already been updated, and we systematically update it for older ones, but we have many pre-built websites. The ones you mentioned should work correctly now. Best regards
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Hi, For that, you would have to use some plugins. On the following page, you can check the plugins we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Of course, you can use a plugin not listed there, but we will…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Please create a copy of your website with the Duplicator plugin and put it on the staging domain. When you do this, please send us WordPress dashboard access to this staging domain privately thru the contact form, which is on the right side at http:…
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Hi, I suggest using the Header Builder for that. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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1) How would you like to change the share icons? 2) Assign one header condition for the entire website to achieve that. Then when you create a header for the home page, open the home page options and assign this second template there. https://forum.…
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Now we do not even have file read permission. Try this instead. Download this file, and replace it with the one in functions/importer/class-mfn-importer-helper.php. https://forum.muffingroup.com/betheme/uploads/409/OR0E3JBC14OL.zip Best regards
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We disabled an option for the mobile cache. https://forum.muffingroup.com/betheme/uploads/253/NP4RXSOHLTM3.png Best regards
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We have rechecked that. Even with the default theme featured products does not load. https://forum.muffingroup.com/betheme/uploads/085/U24LWAARP78C.png https://forum.muffingroup.com/betheme/uploads/624/6UFSVT89L4G7.png There is some incompatibility …
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Do you mean this space?: https://forum.muffingroup.com/betheme/uploads/334/3L0AAPBD3GDS.png It is a divider in the sidebar menu template. https://forum.muffingroup.com/betheme/uploads/982/ZBXXIDNC886K.png Best regards
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In the shop page options, you had the Full width option enabled. https://forum.muffingroup.com/betheme/uploads/277/JG1RDBAIIGBP.png I changed it to the Left sidebar. Best regards
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Are there any extra steps to reproduce this issue? https://forum.muffingroup.com/betheme/uploads/122/CVA4B655V1Y0.png The screenshot shows your website windows side-by-side logged and not logged (incognito mode), and the prices are the same. Best r…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, I used the login credentials you sent me before. Cross-sells are products promoted on the cart page. https://forum.muffingroup.com/betheme/uploads/428/J6IZN12VTL0L.png https://forum.muffingroup.com/betheme/uploads/745/5IOW3HIR5V4T.png You should…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please go to Betheme -> Theme options -> Search -> Page, and there you will be able to hide it. https://forum.muffingroup.com/betheme/uploads/723/KQL8EWM6ESH7.png Best regards
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I quite do not understand. Can you explain greater what you mean by "fixed categories" or renaming? Can you give an example of how it should look and work, please? Also, we do not write documentation or articles regarding Betheme functions…
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In the template options set up to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/682/VKODPJSMV4KX.png Best regards
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Hi, It does not work with shortcode. You need to use the button element. https://forum.muffingroup.com/betheme/uploads/701/L8KZT36LG1U6.png Or you can trigger it with a link. See the following video tutorial: https://support.muffingroup.com/video-tu…
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Edit the image in the loop, disable the hover effect, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/727/5EBWPJIBEN3I.png Best regards
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Please recheck that now. We have adjusted some settings in WP Rocket. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Yes, scaling down the image size is the reason. There should be a zoom effect, but as the image is too small it just disappears. Please use an image with a higher resolution, and the problem will be gone. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
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how can i move the published by from the top of the page? Sorry, but I do not understand. Can you explain that in more details, please? I would also like to get rid of the tags and categories drop downs. and possibly have these elsewhere on the page…
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Hi, Dynamic data does not support CPT other than the ones already available in Betheme or ones made with ACF. You can learn more about the Query Loops on the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2…
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About the reordering, see this tutorial: https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
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Open the header template options, change the position to Absolute, and set the Body offset to No. https://forum.muffingroup.com/betheme/uploads/238/7TS1WH0TT85C.png Best regards