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Phil

Phil

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Phil
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  • Sorry, but you did not attach your FTP access. Please send another message with complete information. Thanks
    in Problems when I update to the latest Wordpress Comment by Phil September 2023
  • Sorry, but you did not attach your FTP access. Please send another message with complete information. Thanks
    in Unable to edit blog page using prebuilt website Comment by Phil September 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Image size grid Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Live Search and options Comment by Phil August 2023
  • On the Polish page, the links seem to be correct. https://forum.muffingroup.com/betheme/uploads/496/LM76JUFO0A7U.png On the German page, only one button was incorrect, and I have corrected it via BeBuilder Blocks Classic. Best regards
    in I cannot translate link attribute of a button Comment by Phil August 2023
  • As I know, by default, WooCommerce does not offer a proceed to checkout button, and it is usually resolved by additional plugins like this one: https://woocommerce.com/products/quick-buy-now-button-for-woocommerce/?quid=8ba2f37d964cc69a3b70d1c55c94d…
    in Proceed to checkout button missing Comment by Phil August 2023
  • So, you need to disable these templates. You can do it by removing them, switching to draft, or by removing the conditions. Best regards
    in changes not applying for the whisky template Comment by Phil August 2023
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priva…
    in Unable to edit blog page using prebuilt website Comment by Phil August 2023
  • Hi, Default content background can be set in Betheme -> Theme options -> Colors -> General. https://forum.muffingroup.com/betheme/uploads/512/GIDC028SSGSO.png Best regards
    in Background becomes solid white when creating a new page Comment by Phil August 2023
  • The FTP leads to empty catalog. Please correct that so we will have access to the entire WP. Thanks
    in My website stopped working after I regenerated thumbnails Comment by Phil August 2023
  • I tried to check the root cause, but your WP dashboard was really slow, and after some reloads showed this: https://forum.muffingroup.com/betheme/uploads/173/B77CL5GRZ62W.png Can you correct that, please? Thanks
    in Issue with Widgets (WP Dashboard > Appearance > Widgets) Comment by Phil August 2023
  • Hi, I have checked that on my environment, and it works correctly. Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Al…
    in Blog post order - Sticky Post(s) Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problem with Header on product site Comment by Phil August 2023
  • Hi, Please switch the product image gallery position to the Bottom in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/807/689XBHJYFAD4.png Best regards
    in Cropped product images Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in logo size fix Comment by Phil August 2023
  • Hi, We had to update the tool responsible for single-page import on that demo. Now, it should work correctly. Please let me know how to fix it or you can visit my website - you have admin ID Sorry, but I do not remember all the users and their websi…
    in animations and more Comment by Phil August 2023
  • Hi, You need to have Product Categories enabled in the Screen Options. https://forum.muffingroup.com/betheme/uploads/361/60PCF7WB93Y5.png Best regards
    in No product category found when I Creat a conventional menu Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to…
    in Problems when I update to the latest Wordpress Comment by Phil August 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find an explanation on how to remove it. Best regards
    in How can I delete a button (BUY NOW) on the Top Right Section of the Menu? (Healthy Pre-built) Comment by Phil August 2023
  • This style does not have dots. But you can add them with the following CSS code: @media only screen and (min-width:768px){ .timeline_items li:nth-child(odd):before{  content: " ";  display: block;  border-radius: 50%!important;  width: 15p…
    in How to change the color of the Be Timeline widget black line to white line? Comment by Phil August 2023
  • I can see that you used an external plugin for that. It would be best if you contact them regarding styling, but if you want only to hide it, use the following CSS code: .single-product .pvtfw_variant_table_block, .single-product .available-options-…
    in bad visibilyt on variant tables Comment by Phil August 2023
  • Hi, Do you mean this space?: https://forum.muffingroup.com/betheme/uploads/239/FSSYCEBHRFTD.png It comes from the image height: https://forum.muffingroup.com/betheme/uploads/207/KWU57CMYPESE.png To reduce it, you can add a negative bottom margin to …
    in this gap appears on some devices. How do I prevent this? Comment by Phil August 2023
  • Use the following CSS code: .column_attr .popup-link.button{  background-color: #2892d7;  color: #fff; } Put it in the Custom CSS field in the page options. https://forum.muffingroup.com/betheme/uploads/104/HGMC73FZCF2M.png Best regards
    in Cannot select ‘button’ option when creating a pop up text Comment by Phil August 2023
  • Hi, 1) In Betheme -> Theme options -> Responsive -> General, you need to have Section horizontal padding removed for mobile display. https://forum.muffingroup.com/betheme/uploads/435/DHT3QGSN5163.png However, I have checked that option, and…
    in Get rid of deafult max-widths for responsive layout Comment by Phil August 2023
  • It seems that your icon package was wrongly generated. I created a new package from icomoon, uploaded it, and it works correctly. https://forum.muffingroup.com/betheme/uploads/226/N1ZBABUU6O0E.png See the following link: https://icomoon.io/#docs/imp…
    in Custom icons Comment by Phil August 2023
  • Additional CSS filed is only for attributes assigned to the whole element. https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ This CSS you should place in the Custom CSS filed in Page options or in Theme options. https://forum…
    in Change LinkedIn icon colour Comment by Phil August 2023
  • Please go to Appearance -> Menus and find a menu that is assigned as Social Menu Bottom. This is the menu that adds these links there, and you can modify it to add your own. Best regards
    in How to set Privacy Policy Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in The mobile version is not displayed correctly on cell phones Comment by Phil August 2023
  • Hi, You can adjust it in the Style tab of the Call To Action element. https://forum.muffingroup.com/betheme/uploads/320/OQM2SCVGRP8D.png Best regards
    in Call to Action Button Spacing Comment by Phil August 2023
  • Hi, For such layouts, I suggest using the Header Builder. See the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Menu Item Line Height Comment by Phil August 2023
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