Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,704
Last Active
Roles
Moderator

Comments

  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in I am getting some PHP Warning & PHP Deprecated issues on site Comment by Phil August 2023
  • Please download a fresh package from ThemeForest, and update your Betheme by replacing an old one. Best regards
    in Slow performance while editing Comment by Phil August 2023
  • Hi, Not all elements support dynamic data at the moment. Mostly you can use there where the database icon is shown on the field. We have plans to add this to other builder elements, but I cannot tell when it will be available. Best regards
    in Bug with Dynamic Data in Trailer Box after 27.1.6 Update Comment by Phil August 2023
  • Nice to hear that, and always happy to help. ? Best regards
    in mobile view Comment by Phil August 2023
  • Hi, Slider Revolution templates can be downloaded only if you purchased a premium version of this plugin. However, you can use sliders from any of our pre-built websites. See the following link: https://support.muffingroup.com/faq/how-to-install-dem…
    in Is there also a chance to get some more Slider Revolution templates Comment by Phil August 2023
  • Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in DSN't load all the data until you scroll down Comment by Phil August 2023
  • Hi, Try the following CSS code: .single-post .title_wrapper .entry-title{    font-size: 50px;    line-height: 55px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Page title font size adjustment not working Comment by Phil August 2023
  • Hi, Open the shop archive template, and you can change it there. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
    in subheading issue Comment by Phil August 2023
  • Header Template, Mega Menu, Content, etc., are parts of the body tag. To reduce that, you will have slim down the website structure a bit. Best regards
    in Avoid an excessive DOM size Comment by Phil August 2023
  • Hi, Go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and there you can disable that. https://forum.muffingroup.com/betheme/uploads/691/7DQ9M1GIMJGG.png Best regards
    in Remove metadata(author, tags, categories) from post Comment by Phil August 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent all the required inf…
    in template Comment by Phil August 2023
  • Open the header template, and change the position to Absolute. https://forum.muffingroup.com/betheme/uploads/624/3DC9RCPYWRB9.png Best regards
    in Product Image Disappears on Hover Comment by Phil August 2023
  • I followed your steps on Betheme, and I switched to the Twenty Twenty theme, and the results were the same on both themes, which means it is not related to Betheme. You should contact WooCommerce support instead in that case. Best regards
    in No podemos hacer modificaciones en lote de los productos | We cannot make batch changes to products. Comment by Phil August 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Service unavailable Comment by Phil August 2023
  • I checked your website, and I see fewer elements in this notice, and re result is Med-Low instead of Med. https://forum.muffingroup.com/betheme/uploads/276/XMOE7QQNRUUZ.png Anyway, it mainly refers to the Mega Menu, so if you want to lower this valu…
    in Avoid an excessive DOM size Comment by Phil August 2023
  • What about now? I changed the image position to align with the scene, not with the layer area. https://forum.muffingroup.com/betheme/uploads/004/F3UGTOFUGKBN.png Best regards
    in mobile view Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cant get logo to change on mobile and products Comment by Phil August 2023
  • I have changed the position on the mobile view for this image. https://forum.muffingroup.com/betheme/uploads/627/LYPQOTQ1MWD5.png A scroll effect is added to it, and I assume it was causing the space at the bottom. Best regards
    in mobile view Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Avoid an excessive DOM size Comment by Phil August 2023
  • Did you see the following video tutorial? https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in how to edit menu from site "media2"? Comment by Phil August 2023
  • Hi, We understand your issues with iPad Pro. However, please note that our product was optimized for desktop usage and does not fully support tablet devices like the iPad Pro. This might lead to performance delays and limitations when using our Buil…
    in Huge delay when typing, clicking, editing in general Comment by Phil August 2023
  • Hi, I suggest using the Header Builder and adjusting the view with Responsive and Show/Hide Under options. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebu…
    in Best way to get menu to adjust on tablet? Comment by Phil August 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please keep minifying plugins off because I need to check your website with them disabled. Thanks
    in Since switching domains the menu has gone weird and the LinkedIn icon Comment by Phil August 2023
  • Hi, You have sent a link to the draft page, so I could not view it. https://forum.muffingroup.com/betheme/uploads/298/YE3Z3EFTHCFK.png Please publish this page, and send a link again. Best regards
    in Tab not showing Comment by Phil August 2023
  • Please update your Betheme to the newest version, and check if the problem persists. Best regards
    in Slow performance while editing Comment by Phil August 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in What element this theme is using? Comment by Phil August 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems Comment by Phil August 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't update the theme Comment by Phil August 2023
  • There is no setting to modify it, but it can be changed with a custom CSS code. If you tell me how you want to change it, I can help you prepare it. Best regards
    in Change navigation dot icon Comment by Phil August 2023
  • 1) This is translated automatically by WooCommerce and based on user/site language. If your account has English, then text there will be English as well. For not logged users, the site language will show up. https://forum.muffingroup.com/betheme/upl…
    in Please select some product options before adding this product to your cart Comment by Phil August 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.