Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,704
- Last Active
- Roles
- Moderator
Comments
-
On your website, you use the Header Builder, so all changes should be made all modifications in the header template. But as I can see, you already handled it. https://forum.muffingroup.com/betheme/uploads/969/ISMUCTHYSXIL.png Do you still need help …
-
The #Header_wrapper is a unique ID used by our theme, its styles, and functions, so you cannot use an ID with such a name. You should change it to any other. Best regards
-
Because the function should show an array of featured products does not work even in a default theme as I showed on the screenshots I provided in my last message. Best regards
-
Neither the login link you sent nor /wp-admin is not working. https://forum.muffingroup.com/betheme/uploads/094/F46UOM2RG3OA.png https://forum.muffingroup.com/betheme/uploads/930/3P8FG2EWKSIC.png Can you check that, please? Thanks
-
We have checked that with another theme, and the result is the same. You should contact WooCommerce support regarding this. Best regards
-
Hi, Please go to Betheme -> System status, and check you do not have red crosses anywhere. https://forum.muffingroup.com/betheme/uploads/205/W6L4B1MUTUIA.png If you have green check marks everywhere, please share with us your PHPINFO file. If you…
-
The special characters in the attribute slug caused it. I have changed it, and it works correctly now. https://forum.muffingroup.com/betheme/uploads/976/Y9ZH2M4OE3AG.png If you want us to look at this issue closer, please send us FTP access as you d…
-
I have corrected it on your website. Please check this out. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Can you explain in more detail what you want to change, please? Do you want to change the colors, menu items, or something else? Best regards
-
Hi, Please use the following CSS code: #mfn-gdpr .mfn-gdpr-content{ font-size: 17px; line-height: 1.2em; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
You are welcome and have a nice weekend too. ? Best regards
-
Hi, Are there any steps to reproduce this issue? I can see your website like this: https://forum.muffingroup.com/betheme/uploads/916/K8P0C2EY61LN.png Best regards
-
Hello, Please, turn off all of the plugins except basic WooCommere, refresh your cache, and check if the problem persists. Also, go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if it works correctly then. https://…
-
Please go to Betheme -> Theme options -> Global -> Advanced, and ensure that you have WordPress editor set to Show. https://forum.muffingroup.com/betheme/uploads/038/ID0BAQVVZEYI.png Moreover, in the Page Options, you need to set The conten…
-
Hi, Unlike in BeBuilder, in Elementor to change this color you need to change it in theme options for all H3 heading, or use the following CSS code: .offer_thumb .slick-slide .desc_wrapper .title h3{ color: #f0f; } Best regards
-
Hi, 1) It’s because of the CORS library, which hasn’t been installed on your server. For more details about the CORS, you can read http://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will…
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
-
Hi, Please open your popup template, and set there the following z-index value: https://forum.muffingroup.com/betheme/uploads/731/V0JU8XRWHORC.png Best regards
-
It seems that you did not disable all plugins previously while trying to troubleshoot. The root cause is the Wordfence plugin. But it can be easily corrected by following steps from the following article: https://support.muffingroup.com/faq/bebuilde…
-
Can you explain greater what you have problems with? Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
-
No, you will not have to replace this file always. We will implement this fix in the upcoming update. Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
-
Please go to Betheme -> Tools, regenerate CSS files, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/614/PQTMTHLZ4HR6.png Thanks
-
I do not manage the mailbox, but you should receive our response soon. Best regards
-
Hi, Please see the following link: https://support.muffingroup.com/documentation/menus/ Best regards
-
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…