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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sticky header no display of logo Comment by Phil July 2023
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
    in the languages ​​of the menu, do not grab the responsive Comment by Phil July 2023
  • Hi, Go to Templates -> Footer, and remove the Footer template or change it from published to draft. https://forum.muffingroup.com/betheme/uploads/084/SNDIN5INHSL4.png Then the footer made with widgets will replace the template. Best regards
    in Switch footer? Comment by Phil July 2023
  • Hi, If, in BeBuilder settings, you have the TinyMCE editor enabled, Column Text and Visual Editor elements are pretty much the same. See the following video tutorial: https://support.muffingroup.com/video-tutorials/visual-vs-code-column-text-editor/…
    in Visual Editor vs. Column Text Comment by Phil July 2023
  • Hi, You are right. If the Footer Builder is active, theme options in BeBuilder should also be inactive. I will pass it on to the dev team. Best regards
    in BeTheme Footer options ? Comment by Phil July 2023
  • Go to Templates -> Header, and edit the header template. https://forum.muffingroup.com/betheme/uploads/728/GRL5H37WTKWY.png In the Header Builder, switch to mobile view, and open Menu Burger options. https://forum.muffingroup.com/betheme/uploads/…
    in Problem with the footer menu mobile Comment by Phil July 2023
  • As I mentioned, it is more complex, and you should contact your web developer regarding this. Best regards
    in Can we display the mobile bottom menu only on certain pages Comment by Phil July 2023
  • You have many <br> tags in this element. https://forum.muffingroup.com/betheme/uploads/033/JOBPMB49D64N.png For positioning, you should use the padding or flexbox positioning options. https://support.muffingroup.com/video-tutorials/flexbox-pos…
    in reducing or changing the section size Comment by Phil July 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme Update Failed - The Package could not be installed - error Comment by Phil July 2023
  • Hi, When you hover over this section, you can remove it in the top right corner. https://forum.muffingroup.com/betheme/uploads/290/GHJ6UHPS9ZJU.png Best regards
    in Global Section Comment by Phil July 2023
  • There is no other option for that. You can contact the plugin author and ask how to include it in other elements. Best regards
    in BeBuilder Image Gallery item - disable lighbox functionality Comment by Phil July 2023
  • Hi, As I can see you use the Portfolio element. Open its options and in the style tab set Masonry hover background color to transparent. https://forum.muffingroup.com/betheme/uploads/413/DGNTOENV1KQX.png Best regards
    in Hover effect in portfolio Comment by Phil July 2023
  • Hi, What version of Slider Revolution do you have? Can you send a screenshot showing the Slider Revolution dashboard, please? Thanks
    in Error with Revolution slider Comment by Phil July 2023
  • Hi, Do you use the Wordfence plugin? If yes, please see the following article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ If no, turn off all of the plugins, refresh your cache, and check if the problem persists. Mo…
    in Unable to update page with multiple BeBuilder Elements since plug-in update. Comment by Phil July 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in How can I translate the text in the red area into Chinese? Comment by Phil July 2023
  • Now everything works, and we are investigating this. Best regards
    in NOT SHOWING ALL PRODUCTS Comment by Phil July 2023
  • We need to investigate it further. Please send us WordPress FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach …
    in Search View Result Page Comment by Phil July 2023
  • Hi, You need to use Builder -> SEO option. Please see the following link about it: https://support.muffingroup.com/faq/builder-seo/ Best regards
    in RTL word count issue Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in reducing or changing the section size Comment by Phil July 2023
  • Hi, There is no setting to change it. You can only disable it in Betheme -> Theme options -> Global -> Logo. https://forum.muffingroup.com/betheme/uploads/309/6Z7QYN7MA8LA.png Best regards
    in logo marked h1 Comment by Phil July 2023
  • Hello, Glad to see that you found it. Can I help you with anything else? Best regards
    in BeBuilder Image Gallery item - disable lighbox functionality Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Standard photo Comment by Phil July 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu Items on two lines Comment by Phil July 2023
  • Please do not share your login credentials publicly, as others can see them. However, as you already sent them, we will take a look at this. Best regards
    in Search View Result Page Comment by Phil July 2023
  • Sorry, but I am confused and unsure if I understand correctly. Do you mean that you want to have the same styling in the side menu as on the Footer? Best regards
    in Problem with the footer menu mobile Comment by Phil July 2023
  • Glad we can help. If something is unclear, or you have additional questions, feel free to ask. Best regards
    in Possibility of creating custom "Pre-Build Sections" Comment by Phil July 2023
  • Hi, Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ There you can find an explanation of how to add a shop sidebar. Best regards
    in SHOP SIDEBAR Comment by Phil July 2023
  • Please always attach a link to your website. It helps provide faster and more direct solutions. Anyway, try to use the following CSS code: @media only screen and (max-width: 767px){    .woocommerce ul.products.columns-1 li.product{       display: fl…
    in Shop Products - Columns List not working proper Comment by Phil July 2023
  • You need to change the search option to this: https://forum.muffingroup.com/betheme/uploads/797/ZO9XZ0UJKHRN.png And activate the header template again. I do not understand what is broken. Did you activate the template again? Best regards
    in Search View Result Page Comment by Phil July 2023
  • In the Slider Revolution table {prefix}_revslider_sliders you need to find the parameter pakps and set it to false. Be careful with modifying it because it might make SR unusable. Also, we have received information from the SR team that they will fi…
    in Slider Revolution Comment by Phil July 2023
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