Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,030
Last Active
Roles
Moderator

Comments

  • Great to see that you handled it. If there is anything else I can help you with, please let me know. Best regards
    in Pre-Build Web Site Does Not Load Comment by Phil June 2023
  • Hi, Please go to Betheme -> Theme options -> Performance, apply recommended settings and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/772/HBGNUNSMHC2S.png Best regards
    in Why is my site pre-loading with strange colors? Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in WooCommerce single product layout style error Comment by Phil June 2023
  • Hi, You have a misconfiguration in the WP settings. Please see the following link showing how to handle that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in My site is not working Comment by Phil June 2023
  • Hey, This message means that your license key is used on multiple domains. You should deregister your license key from the dev domain, register it on the main one, and then register it again on the dev. After that, you should be able to update Bethe…
    in Cannot update theme after site migration to new domain Comment by Phil June 2023
  • Hi, I have consulted with the dev team, and they told me that ACF terms (so portfolio categories e.g.) are not adjusted for dynamic data. The anyway dev team told me that they would improve that and make terms work with dynamic data, but I cannot te…
    in ACF and Portfolio categories Comment by Phil June 2023
  • You have two drop-in plugins for the cache. Please disable them, and check it then. https://forum.muffingroup.com/betheme/uploads/275/LYNBCSALO57X.png Please also check that when you disable all plugins except basic WooCommerce and switch from child…
    in Cart shipping issue when update to latest version betheme Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in action action bar is only visible landscape view. Not in the portrait view Comment by Phil June 2023
  • Please open the translated popups, click on the update button, and they should work. https://forum.muffingroup.com/betheme/uploads/155/U320RIM0UTL4.png https://forum.muffingroup.com/betheme/uploads/307/M2UNMIAJCV7I.png Best regards
    in Popup and WPML Comment by Phil June 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Purchase code already used Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Problems with the site in different languages Comment by Phil June 2023
  • Hi, You need to use classes to change the width of these fields. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ Best regards
    in Contact form rows Comment by Phil June 2023
  • Hi, Changing font size only there requires writing a custom CSS code. I can help you write it, but I need a website link. Best regards
    in Contact form font size Comment by Phil June 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changes made in Header Builder doesn't apply to website. Comment by Phil June 2023
  • Hi, I have passed this to the dev team. We will take a look at this, and it should be added in the upcoming update. Best regards
    in missing action woocommerce_after_cart_item_name Comment by Phil June 2023
  • We have corrected it on your website. Please check it out. We will also add this fix in the upcoming update. Best regards
    in some bags and need help) Comment by Phil June 2023
  • One of your plugins causes this issue. I have disabled plugins we do not support, and icons appeared. https://forum.muffingroup.com/betheme/uploads/677/D1IKMJF66LFG.png To find the root cause disable your plugins one by one. Best regards
    in Missing Guide Icons on BeBuilder Comment by Phil June 2023
  • Hi, We have found the root cause, which will be fixed in the upcoming update. We should release an update today. Best regards
    in Deprecated Warning for trim() Function in Theme Comment by Phil June 2023
  • 1) Still could not log in. Can you resend it, please? 2) Side cart is not editable. It is hardcoded in theme files. You can either turn it on or off. Thanks
    in add to cart button Comment by Phil June 2023
  • Your whole content in the footer was erased. I have reverted it with revisions. https://forum.muffingroup.com/betheme/uploads/108/8M43KD6775IB.png Can you tell me what and where you want to add to your footer, please? Thanks
    in Change sales menu item Comment by Phil June 2023
  • Hi, I have passed it to the dev team, and we will take a look at this. Best regards
    in Subheader Breadcrumbs w/TheEvents Calendar Comment by Phil June 2023
  • Hi, The demo you imported uses the Header Builder. To change the logo, you need to edit the header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Can not change logo - BE-Estate Comment by Phil June 2023
  • Yes, that is right. The CSS was changed to Italian. https://forum.muffingroup.com/betheme/uploads/708/PV3T5SB7N7EJ.png It should be precisely the same as I sent you, and I have corrected it. ? Best regards
    in template Comment by Phil June 2023
  • Hello, Did you create a translation of the header template? If not, please do that. You can translate header templates just like regular pages. Best regards
    in Problems with the site in different languages Comment by Phil June 2023
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-404-custom-post-type-error/ Follow the steps from there, and see if the problem persists. Thanks
    in TEMPLATES NOT LOADING Comment by Phil June 2023
  • Hi, You can change it in the Page Options. https://forum.muffingroup.com/betheme/uploads/981/C87X51D91C35.png Best regards
    in Slider Revolution Comment by Phil June 2023
  • The Wordfance blocked an update. I have enabled learning mode, and the update went correctly. See the following link: https://wordpress.org/support/topic/admin-ajax-php-file-blocked/#post-13508663 If this problem appears again, you need to enable le…
    in Can't get Map Basic work after upgrading to 27.1 from very old version Comment by Phil June 2023
  • 1) Please try the following CSS code: .mcb-wrap-drgur3snl{  min-height: 1400px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) I can see that you changed the BeLingerie text on your website. Do you still need help wi…
    in template Comment by Phil June 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Change sales menu item Comment by Phil June 2023
  • I have checked your website, and the update works correctly for me. https://forum.muffingroup.com/betheme/uploads/643/ZSV0FC0JRR1T.png https://forum.muffingroup.com/betheme/uploads/242/BAZQRFI9MGRS.png However, I can see that you use the Wordfance p…
    in Content keeps disappearing Comment by Phil June 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.