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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/238902#Comment_238902 What about this? We did not touch this part. We have corrected the problem with Stripe on your website. Please check it out. Best regards
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Yes, sorry, we are currently working on it. We have changed it back.
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • When you add a button to your website, it already has an assigned style from theme options. In the button settings, you can choose between standard style and highlighted. https://forum.muffingroup.com/betheme/uploads/471/LIBEQXGS354E.png https://for…
    in Button Styles Comment by Phil July 2023
  • I can see background on your mobile sticky header. https://forum.muffingroup.com/betheme/uploads/278/ZR7QFWIOMJN8.png Did you handle it? Best regards
  • Hi, If you have Elementor PRO, you can use their Header Builder. https://elementor.com/blog/header-footer-builder/ Also, regarding BeBuilder, we have many video tutorials showing how to use it, and I encourage checking them. https://support.muffingr…
  • I used the credentials that you sent previously. 1) All your users have roles provided by some of your plugins. To assign a user to post, he needs to have for example, the role Editor. https://forum.muffingroup.com/betheme/uploads/239/TIT6MTCGYL6T.p…
  • I just received your private message. It is due to Slider Revolution that incorrectly assign premium labels to our sliders. We are currently talking with them about this issue. However, we will need your database access if you want us to correct it …
  • Hey, When assigning a page as the 'latest posts' page, it is converted into an archive, restricting the ability to edit it using Elementor. To modify the page with Elementor, ensure that the 'latest posts' setting is not enabled in your settings -&g…
  • Hi, I do not see it on your website. https://forum.muffingroup.com/betheme/uploads/135/7O9ZY9CWLW3M.png Are there any steps to reproduce this issue? Best regards
  • Hello, 1) It is probably added by the Jetpack plugin. Please see the following link: https://jetpack.com/support/related-posts/ There you can find out how to disable it. 2) Please try the following CSS code: .single-product .quantity{    margin-bott…
  • Hi, We had to update the tool responsible for single-page import on that demo. Please try again now. Best regards
  • Hi, Sorry, but I quite do not understand what the problem is. Can you explain that in more detail, please? Please share your idea on the suggestions topic so we will not miss it. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • We have prepared a solution for that. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we can implement it on your website. Notice! Please at…
  • Hi, Styles of the buttons are determined in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/630/CCPNGRFTFJVS.png Best regards
    in Button Styles Comment by Phil July 2023
  • Hi, This part is translated automatically by WooCommerce, and base on the site/user language. So you should change the language for the site/user in the WP settings. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
    in siqve006 Comment by Phil July 2023
  • Sorry, but I didn't get any message from you yet from the person who manages the mailbox. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials agai…
  • Hi, It might be due to some WP Rocket settings misconfiguration. In that case, it would be best if you contact WP Rocket support. Best regards
  • Hi, Sorry, but Elementor is not our plugin, and I am unfamiliar with such functionality. You should instead contact their support instead. Best regards
  • Hi, Sorry, but Contact Form 7 is not our plugin, and I am unfamiliar with such functionality. You should rather contact their support instead. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you use the Wordfence plugin, it might cause this issue. Please see te following article showing how to handle this: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • I might accidentally remove it. I re-added it. Anyway, I suggest checking our video tutorials about the Header Builder. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/header-b…
  • Glad I could help. If you have any other questions, feel free to ask. Best regards
  • Hello, Post title and breadcrumbs are displayed in the Subheader, and you can activate it in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/810/4DWHFBNM3KY5.png Ensure that non…
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