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Phil

Phil

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Phil
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  • The feature image is placed as section background, and when you open this page with BeBuilder, you can set it up there. https://forum.muffingroup.com/betheme/uploads/063/TEBP2JXBIFDQ.png The rest of the content can also be edited in the builder. htt…
    in Portfolio Comment by Phil June 2023
  • The Subheader padding value should do the job. Did you try clearing your cache? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we …
  • Hi, Custom templates for products are available only with Elementor PRO. So if you want to use it, you should purchase the PRO version. Best regards
  • I have disabled all plugins except WooCommerce, and the update worked. The culprit has to be some other plugin. Please recheck that, but keep WooCommerce active. Best regards
  • Hi, You can disable it in Betheme -> Theme options -> Shop -> General. The option for that is at the bottom of the settings. https://forum.muffingroup.com/betheme/uploads/129/TV2HY6IQSRF4.png Best regards
  • Hi, Sorry, but we provide this forum in English only. Please rewrite your question to English. Thanks
  • Hi, Do you mean the main portfolio page or portfolio project pages? Can you attach a screenshot, and link to your website? Best regards
    in Portfolio Comment by Phil June 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Update error Comment by Phil June 2023
  • You did not attach a link to this forum discussion. I figured out that the message you sent is related to this topic, but remember to include all the required information. In Slider Revolution settings, you had the Include libraries globally option…
  • We need to investigate it further, and I need you to send your FTP access. Please do it as you did with the WP dashboard, and remember to attach a link to this forum discussion. Thanks
  • You did not have the main shop page selected in WooCommerce settings. https://forum.muffingroup.com/betheme/uploads/423/55AO94PY64ML.png We have set it up, and now it is working. Best regards
  • Hi, Do you mean the same effect as in single products? If yes, there is no option to achieve that with portfolio pages. Best regards
  • There is no need to send an invoice. I removed it because it contains your personal data. If the license shows it is expired, it refers only to access to this forum, but you can still use it on your website. Please see the following link: https://su…
  • Glad we could help. ? If you have any other questions or problems, feel free to ask. Best regards
    in Rank math SEO Comment by Phil June 2023
  • Hi, You can change the colors of the form in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/632/A6KJMB9Z4I6Q.png Best regards
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
  • You used the Shop Categories element in the loop, which is not how you should build it. When you recheck the video about the loop, you can notice that each slide must be built with elements like image, heading, column text, etc., and filled with dyn…
  • Sorry, but I could not answer you because you wrote beyond my working time. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check w…
  • Hello, No, it is impossible because Betheme and BeBuilder content has its own construction, which will differ from the custom HTML. Best regards
    in HTML import Comment by Phil June 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Hi, There is no option to duplicate or import them to Header Builder, and you must recreate the layout. Best regards
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Regardi…
  • Hi, Good to see that you found it. If I can help with anything else, please, let me know. Best regards
  • Hi, For that, you would have to use the Header Builder. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, head to Betheme -> System status and check if your server fulfills theme requirements. Thanks
  • Hi, Are you sure that the link you sent is correct? I do not see Behteme active on your website, and it looks like this to me: https://forum.muffingroup.com/betheme/uploads/751/DHRABWXFFNKL.png Best regards
  • Hello, It is rather an Elementor, not Betheme-related question. However, the following link might be helpful: https://www.intelliwolf.com/elementor-two-columns-mobile/. If this will not help, I suggest contacting Elementor support instead. Best reg…
    in Responsive Comment by Phil June 2023
  • Glad to see that you manage to solve that, and thank you for sharing the solution with others. Best regards
  • We have found the culprit, and it will be fixed in the next update, which we will release today. @TLD We have corrected it on the website you sent access to, and on the rest, please update Betheme when an update will be available. Best regards
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