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Phil

Phil

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Phil
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  • Hello, Please do not create duplicate discussions. I have already answered on the following one: https://forum.muffingroup.com/betheme/discussion/69290/how-can-i-make-my-homepage-into-a-onepage-setup#latest Thanks
    in How can I make my homepage into a onepage setup Comment by Phil May 2023
  • Preview in the template takes the product that was created first (no matter what category it is assigned to). I have added a condition to assign this template to the entire website. Please check your products now. Best regards
    in Shop page with the tuning template Comment by Phil May 2023
  • I did not notice that on your screenshot, but filters do not work with the Multiple categories option. https://forum.muffingroup.com/betheme/uploads/234/O9UNCGJLXJEC.png If you empty this field, filters will appear. https://forum.muffingroup.com/bet…
    in Sorting display problem in articles Comment by Phil May 2023
  • Great to see that update improved your website speed. Sorry for the problems that occurred. Best regards
    in Error after updating to 27.0 Comment by Phil May 2023
  • @thecovertformula, The blocks you are talking about, previously known as Muffin Builder, were created over ten years ago. The technology they were written is outdated and does not meet today's standards. Building websites is now much more advanced, …
    in DO NOT UPGRADE TO 27.0.x - BeTheme Blocks GONE! No longer able to edit anything! Comment by Phil May 2023
  • Hi, You can use Footer Builder, about which you can find a video tutorial below: https://support.muffingroup.com/video-tutorials/footer-builder/ Or you can try the following CSS code: #Footer{    background-color: #052137!important; } Put it in Beth…
    in Footer color changes do not apply unless I select custom skin. Comment by Phil May 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Popup Comment by Phil May 2023
  • You can use BeBuilder Blocks in the same way as before. We clarified that the Blocks is now a part of the BeBuilder in a brief video. All you have to do is click on that link so the video can pop up. In case you missed it somehow, we have attached t…
    in 27.1 Update Comment by Phil May 2023
  • Good to see that you handled it. Definitely, please let us know if you reencounter this problem. Best regards
    in Translate under construction page Comment by Phil May 2023
  • Hello, These come from WooCommerce, and if I am correct, they can be deleted in WooCommerce -> Status -> Scheduled Actions. https://forum.muffingroup.com/betheme/uploads/614/VK9YCAB0S2MN.png However, it would be best if you contact WooCommerce…
    in woocommerce cleanup draft orders Comment by Phil May 2023
  • Hi, You use the Header Builder, right? Please open the Header Options, and set the Mobile header position to Fixed. https://forum.muffingroup.com/betheme/uploads/955/O4J5M2T5W6GV.png Best regards
    in Sticky Mobile Header is not displayed Comment by Phil May 2023
  • Hi, Categories tabs refer to blog categories. To show the shop ones, open Screen options in Appearance -> Menus, and check Product categories. https://forum.muffingroup.com/betheme/uploads/382/JHCB844IRCOS.png Best regards
    in Menu show only “No items. ” Comment by Phil May 2023
  • Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
    in Bebuilder not loading and page info gone Comment by Phil May 2023
  • Hello, We found the root cause, and it will be fixed in the upcoming update, which we hope to release today. For now, please enable BeBuilder visibility to Everyone in theme options. https://forum.muffingroup.com/betheme/uploads/184/KXMRUUDU2287.png…
    in DO NOT UPGRADE TO 27.0.x - BeTheme Blocks GONE! No longer able to edit anything! Comment by Phil May 2023
  • Hello, We found the root cause, and it will be fixed in the upcoming update, which we hope to release today. Best regards
    in Error when updating a page or post Comment by Phil May 2023
  • Hello, We found the root cause, and it will be fixed in the upcoming update, which we hope to release today. For now, please enable BeBuilder visibility to Everyone in theme options. https://forum.muffingroup.com/betheme/uploads/555/Q7CVNSSJL9AU.png…
    in Error after updating to 27.0 Comment by Phil May 2023
  • Hey @nigelmch, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP ac…
    in 27.1 Update Comment by Phil May 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Critical Error message after updating theme Comment by Phil May 2023
  • Hi, Please share your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss it among other forum discussions. Best regards
    in Feature request page jump Comment by Phil May 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Sorting display problem in articles Comment by Phil May 2023
  • Hello, Please go to Betheme -> Theme options -> Shop -> Single product, and enable the Cart button extra options. https://forum.muffingroup.com/betheme/uploads/710/PZGKEJLJA8FJ.png Best regards
    in Problem with woocommerce booking CSS Comment by Phil May 2023
  • It seems that your caching/minify plugin causes it. In your website source, the link points to an incorrect file. https://forum.muffingroup.com/betheme/uploads/262/4J532ENJ63A2.png It should lead to this one: https://forum.muffingroup.com/betheme/up…
    in Error when using Cache fonts local Comment by Phil May 2023
  • Please contact your server administrator and ask to check the server logs. If there are any errors regarding the server, she/he should handle this problem. Anyway, the Restaurant 2 demo is now fully installed. Best regards
    in Error while setting up the demo website Comment by Phil May 2023
  • Hello, Please use the following CSS code: @media only screen and (max-width:767px){    .woocommerce-page table.cart .product-thumbnail{       display: block!important;    } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS.…
    in Product images in cart on smartphones Comment by Phil May 2023
  • You added these variations as custom. You should choose it from the list, and assign them then. See the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/120/2EHJ7PBQXA56.png Best regards
    in price filter Comment by Phil May 2023
  • Hi, I do not see SKU or category on your single product. Did you handle it? Also, there is a return to shop button, but it is hidden behind your header (four square boxes): https://forum.muffingroup.com/betheme/uploads/541/XBO3GZ6KS6LE.png Please go…
    in Hide category on single product page Comment by Phil May 2023
  • Glad I could help. ? Best regards
    in Astrophytum Comment by Phil May 2023
  • If this occurs again, please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this would not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http:/…
    in Very slow since update 27.0 & Bulder Mode Blocks doesn't work Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Popup Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Footer template doesn't apply in entire site Comment by Phil May 2023
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